Quench Water & Solar

Operations

• Design and develop custom reports and dashboards in Salesforce to meet business requirements and are scalable across multiple sales team
• Ensure data accuracy, consistency, and usability across all reporting tools
• Maintain and optimize existing dashboards for performance and relevance
• Analyze sales and customer data to identify trends, gaps, and opportunities
• Partner with stakeholders to translate business needs into technical solutions
• Provide ad hoc reporting and data support for strategic initiatives
• Collaborate with Salesforce Admins and Developers to ensure data integrity and system alignment
• Monitor and troubleshoot data issues, ensuring timely resolution
• Support data governance and compliance efforts
• Work closely with Sales, Marketing, Finance, and Operations teams to understand reporting needs
• Train end-users on dashboard functionality and best practices
• Present findings and recommendations to leadership in a clear, compelling manner

Sales Operations Analyst

Account Executive

• Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year.
• We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America.
• Reporting to the Senior Sales Manager, the Outside Sales Representative will play a key role in prospecting to existing customers with the highest potential for growth.
• The Field Sales Account Executive will create strategies to identify and close new revenue opportunities within their designated book of accounts in our existing customer base.

Outside Sales Representative

Data Analyst

• Culligan Quench: bottle-free water solutions company focused on eliminating single-use plastic bottles and serving customers across North America.
• Collect, clean, and validate data from multiple sources to ensure accuracy and completeness.
• Turn customer data into business insights, both reactive and predictive, build associated value cases and provide recommended actions to leadership.
• Lead actions and follow-ups associated with insights, holding key stakeholders accountable.
• Build and share regular and ad hoc dashboards and/or reports to track progress toward business goals.
• Design interactive dashboards and deliver insights using tools like Power BI with the goal of automating reporting.
• Drive continuous improvement across data quality and reporting.
• Partner with cross-functional teams to deliver initiatives that enhance customer satisfaction.
• Build and maintain data and metric definition book.

Customer Experience Data Analyst

• The Regional Account Executive, Hospitality will drive acquisition, growth, and development of regional and national hospitality Key Accounts for Culligan Quench
• Generate sales prospecting through face-to-face contact with hospitality-related ownership and purchasing groups and individual locations, maximizing potential lead opportunities and developing opportunity through existing clients.
• Determine client needs and propose appropriate, customized solutions.
• Meet or exceed the new business sales goals with consistent levels of daily/weekly activity.
• Identify appropriate targets and large-scale opportunities.
• Create and deliver high-quality, persuasive sales presentations to C-level and other executives.
• Manage sales cycle including proposal development and contract negotiation.
• Develop, maintain, and broaden relationships with Quench’s hospitality clients
• Play an important role as needed in client retention and contract extensions.
• Complete administrative duties, such as preparing sales reports, keeping sales records, and filing expense account reports
• Maintain regular and reliable attendance

Regional Account Executive, Hospitality

• Culligan Quench delivers bottle-free water solutions to eliminate single-use plastic bottles
• Key Account Executive will prospect existing customers with highest potential for growth
• Create strategies to identify and close new revenue opportunities within assigned account base
• Supported by Marketing (lead generation) and Customer Care (issue resolution)
• Meet or exceed quotas and sales metrics by identifying and closing new business opportunities
• Develop account strategies to uncover all potential opportunities in existing accounts
• Understand customer needs and decision-making process to develop and close optimum business solutions
• Employ Salesforce and communications platforms to capture, manage pipeline, and close business
• Partner with Field Sales and Customer Care to build strong customer relationships
• Base salary plus uncapped monthly commissions; OTE Year 1: $90-110k

Key Account Executive

Manager

• Position Summary: Culligan Quench is seeking a detail-oriented and strategic Customer Hierarchy Manager to oversee the design, implementation, and maintenance of our customer hierarchy framework.
• The ideal candidate will have a strong background in data governance within CRM systems, analytical capabilities, and cross-functional collaboration, with a passion for optimizing customer data structures to drive business performance.
• Key Responsibilities:
• Design & Maintain Hierarchies: Develop and manage customer hierarchy structures (e.g., parent-child relationships, global account linkages) across customer accounts to drive optimized sales relationships.
• Cross-Functional Collaboration: Work with leadership across Sales, Marketing, Finance, and IT teams to align hierarchy structures with business needs.
• Data Governance: Ensure data accuracy, consistency, and integrity across platforms; establish standards and processes for hierarchy updates and serve as central owner of hierarchy structures.
• Data analysis: Conduct end to end data analysis to recommend hierarchy changes, both within customer relationships and across sales team assignments.
• Reporting: Support reporting teams by ensuring hierarchies enable accurate roll-ups and segmentation for performance tracking.
• Customer Insights: Provide strategic input on customer segmentation and account planning based on hierarchy data.
• System Integration: Partner with IT to ensure hierarchy logic is correctly implemented in system integrations and data flows.
• Training & Documentation: Create user guides and train internal stakeholders on hierarchy management processes.
• Qualifications:
• - Demonstrated success in similar data analysis including (for example) CRM/ERP data management, sales operations, or customer analytics
• - Strong understanding of customer data structures and hierarchy logic
• - Proficiency in Salesforce
• - Strong data analysis capabilities, including end to end data ownership
• - Excellent organizational and communication skills, including with senior leaders
• - Experience with data governance and master data management (MDM) is a plus
• Preferred Skills:
• - Familiarity with B2B customer structures and global account management
• - Experience in Power BI
• - Knowledge of SQL or data querying tools
• - Ability to manage multiple stakeholders and drive consensus

Customer Hierarchy Manager

Account Manager

• About Quench: Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Quench bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement.
• Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,200 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit www.quenchwater.com.
• About Culligan: Founded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment products. These products include water softeners, drinking water systems, whole-house systems and solution for businesses. Culligan's network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. Many of Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises. For more information visit www.culligan.com.
• Values: 5Cs Culligan as One Customers come first Commitment to Innovation Courage to do what's right Consistently deliver exceptional results
• The Position: Culligan Quench is seeking a HYBRID Account Manager commutable to either our King of Prussia, PA office, or our Grapevine, TX office location. The hybrid Customer Care Account Manager is responsible for the satisfaction, loyalty and retention of the company’s customers in one of Quench’s geographic service regions. As such, each Customer Care Account Manager is specially trained to handle any questions or escalated issues within his/her region.

• Culligan Quench is seeking a HYBRID -Senior Customer Care Account Manager
• The Senior Account Manager is responsible for the satisfaction, loyalty and retention of Quench's largest customers.
• Handle questions or escalated concerns within their customer base and work with Quench's Leadership and Sales Partners on broad scale solutions when necessary.
• Position is full time and salaried: Base salary is $50,000 annually

Senior Account Manager

• Join Quench as a Field Sales Account Executive and be at the forefront of our expansion in the San Diego area
• Spearhead Quench's growth through face-to-face interactions, strategic calls, and targeted B2B outreach
• Cultivate relationships, drive sales, and deliver tailored solutions to customers
• Represent Quench in the field to generate new business and retain customers

Field Account Executive

• Thoroughly work every inbound web and phone lead, ensuring connection with leads immediately upon contact with Quench
• Proactively follow up with leads and opportunities to support their needs and move them through the decision-making process
• Achieve and exceed all sales activity and revenue goals
• Employ Salesforce and communications platforms to capture, manage pipeline, and close business
• Partner with Field Sales and other departments to deliver outstanding customer support
• Manage time effectively and efficiently
• Maintain regular and reliable attendance