Qualicorp

Analyst

• Levantamento de requisitos, traduzindo problemas de negócio em perguntas que possam ser respondidas por dados e elaboração de especificação funcional.
• Desenvolvimento e sustentação de relatórios analíticos e dashboards com storytelling claro e objetivo;
• Acompanhamento de cargas e atualizações, bem como conferência das informações;
• Apresentações e treinamentos para os usuários;
• Intermediação entre negócio e tecnologia, garantindo alinhamento e entendimento das necessidades e antecipando entregas resolutivas;
• Evolução da estrutura de visualização de dados, propondo melhorias e soluções inovadoras.

Analista de Informações Gerenciais Sr

Administrative Assistant

• Receipt of physical summons and coordination with the registration system;
• Closing cases in the company's legal system;
• Management of the Legal department's centralized email inboxes;
• Uploading proposals to the e-signature platform and monitoring, controlling, and managing contracts;
• Support and processing/posting of payments in SAP and NIMBI systems;
• Administrative support to other members of the Legal Operations team;
• Liaison and interface with various internal departments.

• Analyze and draft contractual instruments in accordance with ANS rules and internal guidelines;
• Participate in product implementation and maintenance, ensuring regulatory compliance;
• Interface with internal departments and external clients for alignment and clarifications;
• Follow up on processes, anticipating risks and proposing solutions;
• Prepare technical and support materials for commercial, marketing teams and beneficiaries;
• Present products and update controls and project statuses;
• Attend audits and regulatory requests, including support for NIPs;
• Monitor the market, competitors and Official Gazette (DOU) publications, issuing opinions when necessary;
• Support internal clients, communicate clearly and collaborate with the team;
• Ensure deliveries are aligned with stakeholder expectations.

Product Analyst, Mid-level

Operations

• Lead commercial operations projects and processes, ensuring organization, prioritization and disciplined execution, connecting operational routines to the business's strategic priorities;
• Structure, standardize and evolve end-to-end commercial processes, eliminating bottlenecks, increasing efficiency and bringing predictability and scale to the area’s day-to-day activities;
• Manage the Commercial Training function, overseeing the development of learning paths and training programs for sales consultants, brokers, leadership and support areas, ensuring recurring and operation-applicable training;
• Lead and develop the teams under your management, defining priorities, routines and KPIs, promoting autonomy, clarity of roles and high standards of execution;
• Ensure organization, traceability and fluidity in relationships with brokers, leading contract management, document organization and operational support for commercial relationships.

Process and Project Manager – Commercial

Sales

• Padronizar processos e materiais de capacitação para garantir consistência entre diferentes times comerciais.
• Reduzir o tempo de ramp-up de novos colaboradores, acompanhando a demanda por agilidade em mercados competitivos.
• Aumentar o engajamento e a aplicabilidade prática dos treinamentos, adotando metodologias modernas e centradas na experiência.
• Elevar a maturidade da área no uso de dados para medir impacto real na performance comercial.
• Estruturar governança e fluxos de trabalho claros, alinhando Treinamento, Comercial, Produto e RH em um momento de transformação organizacional.

Analista de Treinamento em Vendas

• Monitor and manage incoming requests, serving as the interface with health insurance providers
• Perform targeted analyses and actions for operational areas, as well as customer record updates, focusing on Qualicorp's relationship with health insurance providers
• Support handling of requests received through the customer service/ombudsman area
• Monitor and resolve internal and external email inquiries and requests
• Participate in meetings with partners
• Analyze operational reports

Junior Operations Analyst

Full-stack Engineer

• Architect AI Agents: Design and implement autonomous agents and intelligent chatbots using LLMs (OpenAI, Anthropic, etc.) and modern frameworks.
• End-to-End Automation: Use n8n to orchestrate complex workflows, integrating internal systems, third-party APIs, and databases.
• Implement RAG: Develop Retrieval-Augmented Generation systems so our AIs respond based on our proprietary documents and data.
• Identify Opportunities: Work consultatively with business areas to pinpoint repetitive processes that can be optimized or eliminated with AI.
• Monitoring and Scaling: Ensure bots and models run efficiently, with controlled costs and data security (focus on LGPD).

Tech Lead – AI & Automation Specialist

• Provide technical leadership to the team, promoting best practices and collaboration;
• Define and implement scalable architectures and robust designs;
• Develop and maintain APIs for system integrations;
• Support the optimization and organization of databases;
• Ensure code quality, testing, and solution resilience;
• Collaborate with areas such as Product, Commercial, and Architecture for integrated, strategic deliveries;
• Lead meetings and guide the team in alignment with business objectives.

Tech Lead – IT Development Specialist

Financial Planning and Analysis

• Perform data analysis and work with information using spreadsheets (Excel or similar), ensuring data consistency and reliability.
• Work on billing processes, ensuring correct issuance, verification and adjustment of invoices/charges.
• Handle inquiries/requests related to billing discrepancies, making corrections and adjustments directly in the systems.
• Log, track and respond to internal and external client requests through systems.
• Interact with different departments to resolve billing inconsistencies and support continuous process improvement.
• Keep records up to date and document actions taken in the systems.
• Support meeting operational deadlines and delivery targets for the area.