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About the role
Key responsibilities & impact- Analyze billing data, identifying inconsistencies and proposing corrective actions
- Handle billing claims and related adjustments within billing systems
- Ensure correct issuance, verification and reprocessing of invoices
- Respond to and follow up on requests from internal and external clients
- Liaise with partner teams to resolve discrepancies and drive process improvements
- Follow up on critical requests, proactively anticipating risks
- Document analyses and actions, ensuring traceability of information
- Support continuous improvement and standardization initiatives within the department
Requirements
What you’ll need- Bachelor's degree completed
- Solid knowledge of billing/invoicing, preferably in the healthcare or insurance sectors
- Experience in data analysis and advanced Excel (VLOOKUP/XLOOKUP, pivot tables, formulas)
- Experience handling billing claims and adjustments
- Experience with customer service and demand-management systems (call center-like environment)
- Proficient in MS Office (advanced Excel and Word, PowerPoint)
- Knowledge of regulatory standards (ANS — Brazilian National Supplementary Health Agency)
- Plus: Basic knowledge of Artificial Intelligence applied to processes
Benefits
Comp & perks- 🚌 Transportation voucher (commuter allowance)
- 🍽️ Meal voucher or food allowance
- 🏥 Medical plan
- 🦷 Dental plan
- 🛡️ Life insurance
- ⚰️ Funeral assistance
- 📈 PPR (Profit Sharing / Performance Bonus Program)
- 🏋️ Wellhub
- 🧘 Zenklub
- Extended maternity and parental leave / adoption leave
- 🏅 Length-of-service recognition
- 🎓 Quali University
- 📚 Partnerships with educational institutions
- 💻 Home office allowance
- Day off on your birthday
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisbillinginvoicingExcelVLOOKUPXLOOKUPpivot tablesformulasbilling claimsadjustments
Soft Skills
communicationproblem-solvingproactivecollaborationorganizational skillscustomer serviceanticipation of risksdocumentationprocess improvementstandardization
Certifications
Bachelor's degree
