Point32Health

Analyst

• Lead requirements gathering sessions with stakeholders to understand business objectives and translate them into system requirements.
• Analyze and document complex business processes and workflows, identifying areas for improvement and automation.
• Define and prioritize system enhancements and new features based on business needs and strategic goals.
• Collaborate with IT teams to design and develop solutions that meet business requirements, ensuring alignment with technical architecture and standards.
• Conduct feasibility studies, cost/benefit analyses, and risk assessments for proposed solutions.
• Manage the full lifecycle of projects from requirements gathering through to implementation and post-deployment support.
• Mentor and provide guidance to junior business systems analysts, fostering a collaborative and knowledge-sharing environment.
• Ensure compliance with regulatory requirements and best practices in systems development and implementation.
• Serve as a subject matter expert on business processes and systems, providing insights and recommendations to senior management.

Senior Business System Analyst

Learning and Development

• Leads or supports consultations with stakeholders and subject matter experts to define key objectives and design effective learning solutions
• Tracks instructional design projects including timelines, deliverables, and stakeholder engagement
• Creates engaging instructional materials, including both computer-based and instructor-led content
• Refines materials based on stakeholder and user feedback, ensuring that learning content is effective, accurate, and user friendly
• Reviews instructional materials for quality and alignment with learning outcomes
• Fosters strong relationships with stakeholders and demonstrates organizational values

Instructional Design Specialist

Sales

• Make outbound calls to digital leads, and other internal campaigns.
• Qualify prospects and direct them to resources or transfer to licensed agents.
• Properly manage pipeline of leads by consistently making outreach attempts (Calls, emails).
• Providing requested material and assisting prospects through the sales cycle.
• Properly use the sales center tools: CRM (for data entry and lead management), soft phone, TTY software, etc.
• Able to multi-task using multiple systems simultaneously.
• Meet or exceed lead generation goals.

Senior Business System Analyst

Instructional Design Specialist

Outbound Sales Specialist