Point32Health

Manager

• Perform telephonic member outreach and/or face-to-face encounter utilizing key motivational interviewing skills
• Perform departmental assessments and evaluate member holistically to identify needs, health goals, and barriers to wellness
• Develop a member-specific plan of care, implement member-specific care manager interventions, and revise plan of care as needed
• Complete documentation in applicable platform according to departmental policy and regulatory standards
• Provide targeted health education, proactive strategies for condition management, and communication with key providers and vendors
• Collaborate with member/caregiver and the facility care team to coordinate a safe transition to the next level of care
• Collaborates and liaises with the interdisciplinary care team to improve member outcomes
• Maintain professional growth and development through self-directed learning activities

RN Care Manager, Spanish Speaking Preferred

Learning and Development

• Deliver technical training, customer service and other developmental training to new and experienced staff.
• Create engaging learning environments using the capabilities within the tools available (e.g., Adobe and Teams).
• Create and deliver custom training solutions, including quick-turn refreshers and specialized modules, to meet evolving operational requirements.
• Prepare for each course by refreshing examples in training materials and handling program administration needs, such as communication, scheduling activities, and roster management.
• Adhere to the training schedule, communicates any blockers or risks with leadership, and follows through with post-course wrap-up activities.
• Participate in project work to support initiatives that enhance operational excellence
• Responsible for delivering on-the-job training support while maintaining current knowledge of organizational processes and quality assurance standards to ensure compliance and effectiveness
• Schedule and complete peer-to-peer mentor sessions to align with departmental goals, including feedback discussions.
• Lead special projects, including planning, execution, and evaluation.
• Consult and handle complex training-related issues and provide solutions.
• Facilitate team meetings.
• Other duties as assigned.

Senior Training Specialist

• Ensure that all members receive timely care management across the continuum
• Perform telephonic member outreach and/or face-to-face encounter utilizing key motivational interviewing skills
• Perform departmental assessments and evaluate member holistically
• Develop a member-specific plan of care and implement care manager interventions
• Complete documentation according to departmental policy and regulatory standards
• Provide targeted health education and communication with key providers
• Collaborate with member/caregiver and care team
• Maintain professional growth and development through self-directed learning

OB Care Manager – Nursing

Payroll

• Process bi-weekly, multi-state payroll using the Workday platform with a high degree of accuracy and attention to detail
• Prepare for biweekly payroll processing – Receive all one-time employee pay data changes and review for completeness, accuracy, and reasonableness
• Perform data-entry of all one-time employee pay data changes in accordance with payroll processing deadlines
• Monitor Employee Self Service changes to tax withholdings and address changes
• Support colleagues and managers with timecard and absence corrections as needed

RN Care Manager, Spanish Speaking Preferred

Senior Training Specialist

OB Care Manager – Nursing

Payroll Specialist