Business Analyst, Speech Analytics

Point32Health

Business Analyst leveraging data to enhance member and provider experiences. Analyzing operational data and collaborating with various teams to drive continuous improvements.

Posted 7/21/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $62,472 - $93,709 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong analytical skills and the ability to translate business requirements into actionable specifications. Proficient in project management principles and experienced in collaborating with stakeholders to enhance business processes.

Highest-signal resume keywords

Business AnalysisData AnalysisProject ManagementMicrosoft ExcelBusiness Analysis Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Process AnalysisRequirements GatheringFunctional Specification DevelopmentUser Acceptance TestingDocumentation Creation

Soft Skills

Communication SkillsInterpersonal SkillsAttention to DetailTime Management

Tools & Technologies

Microsoft Office SuiteBusiness Analysis Tools

Certifications & Qualifications

CBAP

Industry Keywords

Stakeholder CollaborationBusiness GoalsBest PracticesDecision-Making Support

About the role

Key responsibilities & impact

Conduct detailed analyses of business processes and requirements.
Translate business requirements into actionable specifications for technical teams.
Develop and implement strategies to achieve business goals.
Collaborate with stakeholders to understand their needs and gather requirements.
Evaluate current business processes and systems to propose improvements.
Perform data analysis to support decision-making processes.
Create clear and concise documentation including business requirements, functional specifications, and test plans.
Assist in project management activities such as planning, scheduling, and coordination.
Conduct user acceptance testing and provide post-implementation support.
Stay updated with industry trends and best practices in business analysis.

Requirements

What you’ll need

Bachelor’s degree in business administration, Finance, Computer Science, or related field.
1-3 years of professional experience
Proven experience as a Business Analyst or similar role.
Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
Excellent communication and interpersonal skills to effectively collaborate with stakeholders at all levels.
Ability to prioritize and manage multiple tasks simultaneously.
Experience with business analysis tools and methodologies.
Familiarity with project management principles and practices.
Proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
Certification in Business Analysis (e.g., CBAP) is a plus.

Benefits

Comp & perks

Medical, dental and vision coverage
Retirement plans
Paid time off
Employer-paid life and disability insurance with additional buy-up coverage options
Tuition program
Well-being benefits
Full suite of benefits to support career development, individual & family health, and financial health