Care Manager – Bilingual Preferred (Mandarin/Cantonese, Spanish a Plus)

Point32Health

Care Manager ensuring timely care management for members across various health initiatives at Point32Health. Collaborating with teams to optimize member wellness and self-management.

Posted 6/17/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $87,073 - $130,609 per yearWebsite

About the role

Key responsibilities & impact

Perform telephonic member outreach and/or face-to-face encounter utilizing key motivational interviewing skills to facilitate program enrollment.
Perform departmental assessments and evaluate member holistically to identify needs, health goals, and barriers to wellness.
Develop a member-specific plan of care, implement member-specific care manager interventions, and revise plan of care as needed.
Complete documentation in applicable platform according to departmental policy and regulatory standards.
Provide targeted health education, proactive strategies for condition management, and communication with key providers and vendors actively involved in the member’s care.
Collaborate with member/caregiver and the facility care team to coordinate a safe transition to the next level of care.

Requirements

What you’ll need

Registered Nurse with current unrestricted license in state of residence
National certification in Case Management desirable
5 years’ relevant clinical experience
Experience in home care or case management preferred
Proficiency in a second language desirable.
Skill and proficiency in Microsoft applications, technical concepts and principles; computer software applications
Advanced communication and interpersonal skills.
Ability to address multiple complex issues
Strong clinical and critical thinking skills

Benefits

Comp & perks

Medical, dental and vision coverage
Retirement plans
Paid time off
Employer-paid life and disability insurance with additional buy-up coverage options
Tuition program
Well-being benefits
Full suite of benefits to support career development, individual & family health, and financial health

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

motivational interviewingclinical experiencecase managementhealth educationcare plan developmentcondition managementdocumentationcritical thinking

Soft Skills

advanced communicationinterpersonal skillsproblem-solvingcollaborationorganizational skills

Certifications

Registered Nurse licenseNational certification in Case Management