Pitney Bowes

Field Engineer

• Perform on‑site installation, maintenance, and repair of company equipment across the south of ROI, surrounding regions, and Northern Ireland.
• Diagnose technical issues efficiently, carrying out corrective actions to restore equipment performance and minimise customer downtime.
• Deliver a high quality customer experience, acting as the primary technical representative and maintaining strong professional relationships.
• Identify and promote service opportunities, including upgrades, replacement parts, and revenue‑generating activities aligned with customer needs.
• Manage daily schedules and travel plans independently, ensuring timely arrival to customer sites and effective use of working hours.
• Maintain accurate service documentation, including job reports, parts usage, and follow‑up actions within company systems.
• Ensure compliance with safety standards, company procedures, and customer site requirements at all times.
• Collaborate with internal teams, providing feedback on recurring issues, product performance, and customer insights.
• Support continuous improvement, contributing ideas to enhance service efficiency, customer satisfaction, and operational performance.
• Maintain company tools, equipment, and vehicle to a high standard, ensuring readiness for daily field operations.

Field Service Engineer – Southern Ireland, Cork and surrounding areas

• Deliver exceptional customer service that drives client satisfaction, retention, and trust
• Diagnose, repair, and troubleshoot both hardware and software issues to reduce downtime and callbacks
• Install, service, and upgrade Pitney Bowes Shipping & Mailing equipment, ensuring clients are fully trained and confident in their use
• Manage a multi-zip-code territory within 45 Minutes of Portland, Maine, with up to 80% driving time
• Use hand tools and small power tools to perform repairs, maintenance, and installations
• Maintain a safe, clean, and professional work environment always

Field Service Technician

Account Manager

• Generate, upgrade, and manage the portfolio of our existing government business base through outbound calling (no cold calling involved)
• Adapt to situations that require a strong sales aptitude, follow-up on leads, use effective selling systems and techniques to help probe, present and close sales with existing government clients
• Work with decision maker to address current needs, resolve issues related to their existing lease agreements, or right size solutions
• Overcome plausible objections by positioning program benefits, features, and the company’s value proposition
• Partner with internal teams to resolve all errors and client escalations
• Identify and implement changes needed to improve performance
• Raise the bar for yourself, your team, and the client

Government Renewal Account Manager – Remote in US EST & CST

• Install and configure software applications and hardware peripherals at customer sites
• Train customers how to use equipment and review job aids with client administrators/operators
• Contribute to revenue growth through sales leads and billable professional services
• Deliver solutions remotely and onsite
• Stay up to date on Pitney Bowes industry knowledge

Collections

• Support high-value SendTech Clients to ensure that billing and collections activities are executed promptly with the highest level of accuracy.
• Address client needs through internal and external process partners to resolve transactions as assigned.
• Handle sensitive financial data for clients; undergo a credit review as part of the background screening.
• Collect past-due accounts across multiple lines of business.
• Correct billing errors within multiple lines of business while maintaining client account integrity.
• Handle account cleansing, including payment application and reconciliation, purchase order updates, billing consolidations, invoice corrections, and price quote generation.
• Collaborate with agents responsible for invoicing, account maintenance, collections, and sales support.
• Communicate with and maintain good working relationships across business units.
• Organize and maintain your day to ensure proper time parameters are met for all items and tasks.
• Complete other duties as assigned.

Collections Account Specialist

Account Executive

• Manage, upgrade, and grow a portfolio of small and mid-sized business or multi-location accounts through proactive 40 - 60 daily outbound calling.
• Generating quotes, closing activities, and processing order information to retain core revenue.
• Present and close renewal opportunities virtually or by phone with existing clients.
• Address and overcome client objections by effectively communicating program benefits, features, and Pitney Bowes’ value proposition.
• Navigate the requirements and regulations associated with renewal agreements.
• Plan and document sales activities, maintain accurate customer records, execute campaigns, build pipeline, and manage forecasting using Salesforce.
• Perform additional duties as assigned.

Renewal Account Executive – Remote (EST/CST)

• Delivering exceptional customer service that drives client satisfaction, retention, and trust
• Diagnoses, repair, and troubleshoot both hardware and software issues to reduce downtime and callbacks
• Install, service, and upgrade Pitney Bowes Shipping & Mailing equipment, ensuring clients are fully trained and confident in their use
• Manage a multi‑zip‑code territory within 45 Minutes of Portland, Maine, with up to 80% driving time
• Use hand tools and small power tools to perform repairs, maintenance, and installations
• Maintain a safe, clean, and professional work environment always

Field Service Technician – Portland, ME

Operations

• Lead Payments Transformation
• Build a Multi‑Year Roadmap
• Deliver Automation & Efficiency
• Serve as Payments SME
• Improve Customer Experience
• Establish CX Metrics
• Partner Cross‑Functionally
• Oversee Daily Payments Processing
• Own Reconciliation
• Define Controls & SLAs
• Monitor KPIs
• Manage Banking Partnerships
• Run Governance & Issue Resolution
• Stay Current on Regulation
• Lead a High‑Performance Team
• Recruit & Develop Talent

Director, Payments Operations

• Manage, upgrade, and grow a portfolio of small and mid-sized business or multi-location accounts through proactive 40 - 60 daily outbound calling
• Generating quotes, closing activities, and processing order information to retain core revenue
• Present and close renewal opportunities virtually or by phone with existing clients
• Address and overcome client objections by effectively communicating program benefits, features, and Pitney Bowes’ value proposition
• Navigate the requirements and regulations associated with lease, rental, and renewal agreements
• Plan and document sales activities, maintain accurate customer records, execute campaigns, build pipeline, and manage forecasting using Salesforce
• Perform additional duties as assigned

Renewal Account Executive

Consultant

• Develop Executive Compensation Committee Materials — Build clear, accurate, and decision‑ready decks summarizing program design, benchmarking, pay‑for‑performance, equity actions, and governance updates.
• Lead Proxy Statement Development — Coordinate inputs, validate data, and support drafting of CD&A, compensation tables, director compensation, and governance disclosures.
• Conduct Executive Job Benchmarking & Pricing — Perform market analyses, evaluate job architecture, and recommend competitive pay structures and incentive mix.
• Design Short‑Term & Long‑Term Incentive Programs — Support modeling, scenario analysis, performance metric selection, and equity plan design.
• Drive Data Analytics & Modeling — Build and maintain compensation models, equity valuation scenarios, pay‑mix analyses, and year‑over‑year comparisons.
• Partner Cross‑Functionally — Work with HR, Finance, Legal, and external consultants to ensure alignment on compensation decisions, approvals, and disclosure requirements.
• Support Equity Plan Administration — Track grants, vesting, performance metrics, and award agreements; partner with Workday and external administrators.
• Apply Consulting, SDLC & PMO Skills — Use requirements gathering, process improvement, QA/UAT, and project management capabilities to improve compensation processes, tools, and governance workflows.
• Maintain Governance & Compensation Calendars — Track proxy milestones, committee cycles, equity timelines, and annual compensation events.

Senior Consultant, Executive Compensation

• Install, service, and upgrade Pitney Bowes Shipping and Mailing equipment for our clients
• Support both Hardware and Software solutions
• Troubleshoot and repair equipment successfully with the goal of reducing Client callbacks
• Train clients on Pitney Bowes equipment at the time of installation
• Work in a 100% client facing capacity as a representative of Pitney Bowes
• Cover a multi-zip code territory requiring significant windshield time
• Utilize hand tools or small power tools to execute repairs, maintenance, and installations of Pitney Bowes Shipping and Mailing equipment
• Maintain a safe and clean work environment

Support Engineer

• Resolve problems efficiently and effectively, and process revenue related transactions
• Have extensive knowledge of networking and troubleshooting as well as the ability to talk to IT professionals, USPS/Government, and escalated clients

Technical Support Associate

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National Account Manager

Business Development Rep

• drive strategic growth within the Federal Sales segment of the SendTech Solutions division
• expanding our presence across federal agencies by delivering secure, compliant, and innovative mailing, shipping, and digital workflow solutions that support mission-critical operations
• partner with the Federal Sales Team and other internal functional departments on developing business cases to support proposals for solutions that use the entire SendTech product and services portfolio
• collaborate with Sales Representatives and key internal functional managers to devise effective offerings while ensuring that Pitney Bowes’ solutions will meet the customer’s expectations
• capture Federal procurement trends and budget cycles to aid in marketing campaigns
• review terms and conditions in solicitations, Request for Proposals, Request for Quote’s, and any other Federal contract vehicle with the Federal Government Contract Manager to strategically formulate a proposal response

Field Service Engineer – Southern Ireland, Cork and surrounding areas

Field Service Technician

Government Renewal Account Manager – Remote in US EST & CST

Field Service Technician

Collections Account Specialist

Renewal Account Executive – Remote (EST/CST)

Field Service Technician – Portland, ME

Director, Payments Operations

Renewal Account Executive

Field Service Technician

Senior Consultant, Executive Compensation

Field Service Technician

Technical Support Associate

National Account Manager

Business Development Manager, Federal Sales