Pitney Bowes

Field Engineer

• Install, service, and upgrade Pitney Bowes Shipping and Mailing equipment for our clients
• Support both Hardware and Software solutions
• Troubleshoot and repair equipment successfully with the goal of reducing Client callbacks
• Train clients on Pitney Bowes equipment at the time of installation
• Work in a 100% client facing capacity as a representative of Pitney Bowes
• Cover a multi-zip code territory requiring significant windshield time
• Utilize hand tools or small power tools to execute repairs, maintenance, and installations of Pitney Bowes Shipping and Mailing equipment
• Maintain a safe and clean work environment

Field Service Technician – CSR1

• Install, maintain, troubleshoot, and repair electro-mechanical and software-driven equipment at customer sites
• Diagnose mechanical, electrical, and connectivity issues using standard tools and technical resources
• Deliver clear, professional communication and build strong customer relationships
• Train customers on equipment use, care, and best practices
• Document service activities, parts usage, and resolutions in internal systems
• Collaborate with technical support and engineering teams to resolve complex issues
• Manage your daily service schedule and travel across Puerto Rico to support customer needs
• Travel to the United States for required training
• Provide service support in Latin America and the Caribbean when needed
• Follow all safety, compliance, and quality procedures

Customer Service Engineer

Full-stack Engineer

• Join Pitney Bowes as Advisory Software S Engineer
• Coordinate with application teams, infrastructure teams, and vendors to ensure optimal application availability.
• Work closely with end-users and stakeholders to quickly analyze problems and resolve system issues.
• Manage business and non-business impacting outages and conduct the ensuing root cause analysis.
• Lead and/or support application upgrades, patches, and testing.
• Drive system and process improvements to achieve operational excellence.
• Proactively identify automation opportunities with a strong focus on data quality and operational support.
• Be keen to learn new technologies and products and grow your career with the PB team.
• Provide on-call 24x7 support when required.

Advisory Software Engineer

Field Service Technician – North Louisiana/East Texas

Manager

• Draft, review, and negotiate a wide range of commercial agreements (e.g., service agreements, amendments, transportation agreements, NDA, DPA)
• Ensure all contracts comply with company policies, applicable laws, and regulations.
• Collaborate closely with internal counsel to align contract language with legal strategy, risk tolerances, and regulatory requirements.
• Established understanding of basic commercial provisions, e.g., limitation of liability, indemnification, and confidentiality provisions.
• Partner with business stakeholders in sales, finance, operations, account management and leadership to incorporate commercial terms and ensure alignment with company objectives.
• Identify, assess, and communicate contract risks and opportunities, providing clear and actionable recommendations to management.
• Exercise independent judgment within established guidelines and escalate complex or high-risk matters to internal counsel.
• Engage directly with external clients and partners to negotiate terms, resolve issues, and drive contract closure with professionalism and tact.
• Maintain organized and accurate contract files, correspondence, and database entries in internal systems.
• Support process improvements by maintaining templates, playbooks, and workflow documentation to enhance consistency and efficiency.
• Ensure appropriate handling of sensitive information and maintain the highest standards of confidentiality, data integrity, and ethical conduct.
• Apply a basic understanding of data privacy, security, and compliance principles when negotiating data processing agreements.
• Maintain flexibility to occasionally support after-hours or time-sensitive negotiations to meet client and business needs.

Contracts Manager – Commercial

QA Engineer

• Design, create and maintain automated test cases and determine priority for the test cases and create execution plans to implement these scenarios.
• Participate in Agile working practices such as daily scrum meetings, sprint planning meetings, reviews, and retrospectives
• Maintain automated regression suites/packages to be compliant with changing requirements and features
• The candidate should be able to work independently to identify test cases/test scripts from requirements and map test cases/scripts back to the original requirement Understand business objectives and build alignment and buy-in cross-functionally.
• Analyze functional and technical requirements and translate them into manual and/or automatable scenarios.
• Developing and Executing the Cross Browser (browsers like Safari, Chrome, Mobile browsers) testing automation

Quality Assurance Software Engineer

• Develop and execute automated tests to ensure product quality.
• Design, create and maintain automated test cases and determine priority for the test cases.
• Create execution plans to implement these scenarios.
• Participate in Agile working practices such as daily scrum meetings, sprint planning meetings, reviews, and retrospectives.
• Maintain automated regression suites/packages to be compliant with changing requirements and features.
• Work independently to identify test cases/test scripts from requirements and map test cases/scripts back to the original requirement.
• Understand business objectives and build alignment and buy-in cross-functionally.
• Analyze functional and technical requirements and translate them into manual and/or automatable scenarios.
• Develop and Execute the Cross Browser testing automation.

Senior Software Engineer

Procurement

• Support local operational procurement requirements for IT and technology-related purchases.
• Lead competitive sourcing activities for higher-value goods and services.
• Execute day-to-day purchasing activities for low-value IT-related requests.
• Lead and manage RFI, RFQ, and RFP processes end-to-end for higher-value purchases.
• Support internal stakeholders in the specification, evaluation, negotiation, and award of supplier contracts.
• Ensure compliance with procurement policies, approval workflows, audit requirements, and preferred supplier strategies.
• Liaise proactively with the Global IT Procurement team to align sourcing actions.
• Develop, maintain, and manage supplier relationships and performance.
• Track and report key procurement metrics, including cost savings, cycle times, and contract renewals.
• Maintain complete and accurate procurement documentation in relevant systems.
• Identify opportunities to consolidate spend, improve processes, and create value for local stakeholders.
• Support resolution of invoicing and P2P issues with vendors and Accounts Payable where needed.