Renewal Account Executive – Remote in EST & CST

Pitney Bowes

Renewal Account Executive managing client retention and growth for Pitney Bowes’ Shipping Solutions. Role focuses on outbound sales calls and client relationship management in the US.

Posted 6/11/2026full-timeRemote • Illinois, Maryland, New Hampshire, Tennessee, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $22 per hourWebsite

About the role

Key responsibilities & impact

Manage, upgrade, and grow a portfolio of small and mid‑sized business or multi‑location accounts through proactive 40 - 60 daily outbound calling
Generating quotes, closing activities, and processing order information to retain core revenue
Present and close renewal opportunities virtually or by phone with existing clients
Address and overcome client objections by effectively communicating program benefits, features, and Pitney Bowes’ value proposition
Navigate the requirements and regulations associated with renewal agreements
Plan and document sales activities, maintain accurate customer records, execute campaigns, build pipeline, and manage forecasting using Salesforce
Perform additional duties as assigned.

Requirements

What you’ll need

Direct experience interacting with clients in sales capacity
Knowledge of Shipping or Mailing domain, including a foundational understanding of carrier solutions
Strong experience selling SaaS solutions, ideally in eCommerce, warehouse shipping, mailing solutions, or office shipping
Demonstrated success in client retention
Proven ability to close business over the phone or in virtual environments
Excellent written and verbal communication skills
Comfortably initiating 40-60 outbound sales calls at a mid‑level volume
Proficient with Customer Relationship Management (CRM) tools.

Benefits

Comp & perks

Opportunity to grow and develop your career
Inclusive environment that encourages diverse perspectives and ideas
Challenging and unique opportunities to contribute to the success of a transforming organization
Comprehensive benefits globally (PB Benefits and Wellbeing Programs)

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

salesclient retentionclosing businessquotingorder processingsales forecastingcampaign executionSaaS solutionseCommerceshipping solutions

Soft Skills

communicationobjection handlingclient interactionproactive outreachdocumentationorganizational skillsvirtual sellingrelationship buildingproblem solvingtime management