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Pitney Bowes

Field Service Technician

Pitney Bowes

Field Service Technician maintaining client mailing equipment for Pitney Bowes. Troubleshooting, installing, and configuring hardware while ensuring client satisfaction within Indiana.

Posted 6/24/2026full-timeFort Wayne • 🇺🇸 United StatesMid-LevelSenior💰 $23 per hourWebsite

About the role

Key responsibilities & impact
  • Install and configure software applications and hardware peripherals at customer sites
  • Train customers how to use equipment and review job aids with client administrators/operators
  • Contribute to revenue growth through sales leads and billable professional services-earn commissions on supplies and/or services you sell
  • Deliver solutions remotely and onsite
  • Stay up to date on Pitney Bowes industry knowledge

Requirements

What you’ll need
  • Experience troubleshooting and repairing mechanical/electrical equipment
  • Comfortable building client relationships and customer service
  • Valid driver's license with a clean driving record and reliable vehicle for daily travel
  • Ability to perform frequent lifting and/or moving items up to 55lbs
  • Complete familiarity within a Windows environment and basic knowledge of PC interaction with automated equipment
  • Willingness to submit to a pre-employment drug screen and criminal background check
  • Fully vaccinated against COVID-19 (requests for reasonable accommodations will be considered)

Benefits

Comp & perks
  • Comprehensive benefits globally (PB Benefits and Wellbeing Programs)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
troubleshootingrepairing mechanical equipmentrepairing electrical equipmentsoftware installationhardware configurationPC interactionautomated equipment knowledge
Soft Skills
customer servicebuilding client relationships
Certifications
valid driver's licenseclean driving record