Field Service Technician

Pitney Bowes

Field Service Technician maintaining client mailing equipment for Pitney Bowes. Troubleshooting, installing, and configuring hardware while ensuring client satisfaction within Indiana.

Posted 6/24/2026full-timeFort Wayne • 🇺🇸 United StatesMid-LevelSenior💰 $23 per hourWebsite

About the role

Key responsibilities & impact

Install and configure software applications and hardware peripherals at customer sites
Train customers how to use equipment and review job aids with client administrators/operators
Contribute to revenue growth through sales leads and billable professional services-earn commissions on supplies and/or services you sell
Deliver solutions remotely and onsite
Stay up to date on Pitney Bowes industry knowledge

Requirements

What you’ll need

Experience troubleshooting and repairing mechanical/electrical equipment
Comfortable building client relationships and customer service
Valid driver's license with a clean driving record and reliable vehicle for daily travel
Ability to perform frequent lifting and/or moving items up to 55lbs
Complete familiarity within a Windows environment and basic knowledge of PC interaction with automated equipment
Willingness to submit to a pre-employment drug screen and criminal background check
Fully vaccinated against COVID-19 (requests for reasonable accommodations will be considered)

Benefits

Comp & perks

Comprehensive benefits globally (PB Benefits and Wellbeing Programs)

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

troubleshootingrepairing mechanical equipmentrepairing electrical equipmentsoftware installationhardware configurationPC interactionautomated equipment knowledge

Soft Skills

customer servicebuilding client relationships

Certifications

valid driver's licenseclean driving record