Field Service Technician

Pitney Bowes

Field Service Technician installing and configuring software applications and hardware peripherals at customer sites. Providing end-user training and contributing to revenue growth through sales leads.

Posted 6/24/2026full-timePhoenix • Arizona • 🇺🇸 United StatesMid-LevelSenior💰 $25 per hourWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

DB connectivityrecord set manipulationnetwork configurationoperating systemssoftware installationhardware configurationproblem analysis

Soft Skills

strong communication skillsindependent decision makingadaptabilitycustomer servicetraining and development

Tools & Technologies

software applicationshardware peripherals

Certifications & Qualifications

valid driver's licenseCOVID-19 vaccination

Industry Keywords

Pitney Bowes industry knowledgeprofessional servicesrevenue growth

About the role

Key responsibilities & impact

Install and configure software applications and hardware peripherals at customer sites
Provide end-user training and create job aides for client administrators/operators
Contribute to revenue growth through sales leads and billable professional services-earn commissions on supplies and/or services you sell
Deliver solutions remotely and onsite
Work independently and make decisions free from immediate direction of management
Stay up to date on Pitney Bowes industry knowledge

Requirements

What you’ll need

Understanding of DB connectivity and record set manipulation
Strong communication skills both oral and written
Understanding of network configuration, operating systems, software, and hardware
Ability to adapt to changing environment in the areas of products and technology, customer personalities and customer knowledge levels
Ability to analyze hardware and software problems
Willingness to submit to a pre-employment drug screen and criminal background check
The ability to perform frequent lifting and/or moving items up to 55lbs with or without accommodation.
A valid driver's license with a clean driving record and reliable vehicle for daily travel to multiple customer locations with paid mileage-company car will be provided within the first year of employment
A requirement for being hired for this position is that you be fully vaccinated against COVID-19.

Benefits

Comp & perks

Offer an inclusive environment that encourages diverse perspectives and ideas
Deliver challenging and unique opportunities to contribute to the success of a transforming organization
Offer comprehensive benefits globally (PB Benefits and Wellbeing Programs)