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Field Service Technician
Pitney BowesField Service Technician installing and configuring software applications and hardware peripherals at customer sites. Providing end-user training and contributing to revenue growth through sales leads.
About the role
Key responsibilities & impact- Install and configure software applications and hardware peripherals at customer sites
- Provide end-user training and create job aides for client administrators/operators
- Contribute to revenue growth through sales leads and billable professional services-earn commissions on supplies and/or services you sell
- Deliver solutions remotely and onsite
- Work independently and make decisions free from immediate direction of management
- Stay up to date on Pitney Bowes industry knowledge
Requirements
What you’ll need- Understanding of DB connectivity and record set manipulation
- Strong communication skills both oral and written
- Understanding of network configuration, operating systems, software, and hardware
- Ability to adapt to changing environment in the areas of products and technology, customer personalities and customer knowledge levels
- Ability to analyze hardware and software problems
- Willingness to submit to a pre-employment drug screen and criminal background check
- The ability to perform frequent lifting and/or moving items up to 55lbs with or without accommodation.
- A valid driver's license with a clean driving record and reliable vehicle for daily travel to multiple customer locations with paid mileage-company car will be provided within the first year of employment
- A requirement for being hired for this position is that you be fully vaccinated against COVID-19.
Benefits
Comp & perks- Offer an inclusive environment that encourages diverse perspectives and ideas
- Deliver challenging and unique opportunities to contribute to the success of a transforming organization
- Offer comprehensive benefits globally (PB Benefits and Wellbeing Programs)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
DB connectivityrecord set manipulationnetwork configurationoperating systemssoftware installationhardware configurationproblem analysis
Soft Skills
strong communication skillsindependent decision makingadaptabilitycustomer servicetraining and development
Certifications
valid driver's licenseCOVID-19 vaccination