Pantheon Platform

Analyst

• Serve as a trusted adviser to Sales on Enterprise deal-related matters.
• Provide proactive support and guidance to Sales for creative deal structuring, alternative contract options, and value positioning.
• Review Order Forms for accuracy, pricing, and compliance; perform to a specified set of metrics and service levels.
• Manage the queue and approval process for sales orders, escalating as required.
• Work closely with Sales Management, Finance, Legal, and Support teams.
• Drive best practices to increase Deal Desk and sales efficiency and effectiveness across the organization, including identifying gaps or process issues.
• Analyze and report on transaction trends, efficiency metrics, and areas for improving efficiency.
• Deliver relevant training to new and existing salespeople on Deal Desk processes, order procedures, and overall QTC best practices.
• Ensure adherence to and compliance with policies and procedures around revenue recognition and operational guidelines.

Deal Desk Analyst

System Administrator

• Administer our CRM platform: objects and data model, pipelines, workflows and automation, permissions, and reporting
• Play a key role in major systems modernization projects alongside external implementation partners: data mapping and validation, workflow rebuilds, parallel-run support, and cutover execution
• Build and maintain integrations across the GTM stack using middleware (Workato) and native connectors: CPQ, conversation intelligence, chat, dialer, enrichment, and partner platforms
• Co-administer DealHub CPQ with our Deal Desk, keeping quote-to-order flowing
• Respond quickly to revenue-blocking issues, especially at month and quarter end
• Own data quality across the revenue stack: deduplication, enrichment, routing integrity, and regular audits
• Document what you build and enable sales users, partnering with RevOps and Enablement on rollout and adoption

GTM Systems Administrator

Platform Engineer

• Take the platform to the next level. Extend our robust, configuration-driven data platform to surface data insights directly within the Product experience, and to power the infrastructure behind Machine Learning and LLM-driven insights.
• Enhance platform architecture. Serve as the lead technical member of the Data Platform team, maintaining and enhancing our core platform services: Ingest as a Service (consistent extraction and loading into the data lake), Curation as a Service (configuration-driven, audited transformations) and Retention as a Service (historical data hosting that balances access, compliance, and cost).
• Build with modern data infrastructure. Work hands-on with Snowflake (including Snowpark for Python), Google Cloud Platform, Airflow , Docker, and Terraform.
• Mentor the team. Guide a team of engineers in designing and implementing high impact projects, raising the technical bar across the group.
• Own the full lifecycle. Operate in a full DevOps model — development, testing, operations, and support for the systems you build.
• Raise the bar. Drive continuous improvement of engineering standards for coding, testing, deployment, and communication.
• Partner cross-functionally. Work with Product, Sales, Ops, Finance and other teams to deliver high-impact data solutions and support a self-service, data-driven culture across Pantheon.
• Support reliability. Participate in the Data team’s on-call rotation, contributing to the stability, reliability, and performance of Pantheon’s data infrastructure.

Staff Software Engineer – Data Platform

Account Manager

• Own a named book of 100-120 high-potential partner agencies — a mix of Pantheon's emerging Premier partners
• Build and execute account plans for each named partner — joint pipeline targets, vertical focus, certification milestones, MDF deployment, and a defined path to tier graduation
• Build verticalized GTM motions with partner marketing — ABM Accelerator engagements, co-marketing campaigns, industry-specific playbooks
• Surface and resolve partner friction proactively — escalation, cross-functional orchestration with product, support, finance, and CS
• Bring field feedback into program iteration, help shape MDF policy, tier graduation criteria, and playbook evolution

Partner Manager

• Build scalable, reliable data systems while maintaining SLOs for business-critical pipelines.
• Partner with other internal teams such as Product, Sales Ops, and Finance to deliver high-impact data solutions.
• Support self-service tooling and a data-driven culture across Pantheon's teams.
• Contribute to the technical strategy and operations of Pantheon's data platform.
• Stay up-to-date with industry trends and technologies in data engineering, analytics, and modern data platforms.
• Continuously improve our standard of engineering excellence by implementing best practices for data architecture, testing, pipeline reliability, and documentation.

Software Engineer II – Data Platform

Product Marketing

• We're building an early-stage go-to-market engine for a new product and looking for a GTM Growth Marketer Manager to own the experimentation loop at its core.
• You'll design and run structured outreach experiments across ICPs and message variants.
• Interpret the signal that comes back, and feed those learnings directly into positioning — in tight partnership with our Product Marketing Manager and overlay AE team.
• Develop and iterate outreach sequences, talk tracks, and one-pagers tuned to each ICP under test.
• Own the outreach and measurement toolstack (sequencing tool, CRM hygiene, pipeline reporting).

Growth Marketer

Customer Support

• The New Customer Experience team is looking for a software engineer focused on improving the end-to-end experience for new customers adopting the Pantheon platform.
• Our team interfaces with almost every department at the company on one of the highest priority initiatives at Pantheon: completely revamping how customers discover, evaluate, onboard, and get value from our product.
• You will work on a variety of technologies, including Python services, our GraphQL gateway, authentication and authorization systems using Auth0, and infrastructure managed with Terraform on Google Cloud.

Senior Software Engineer – New Customer Experience

Revenue Operations

• Partner with Services and Support leadership to define and operationalize delivery models, capacity planning, and resource allocation
• Support annual and quarterly planning: staffing models, utilization targets, service-level commitments, and coverage alignment for onboarding, implementation, and support teams
• Build and optimize reporting on services delivery, support performance, CSAT, time-to-value, and escalation trends
• Lead root-cause analysis on support escalations, services delivery gaps, and onboarding friction to identify systemic improvement opportunities
• Translate operational data into actionable insights for Services and Support leaders to improve efficiency and customer experience
• Partner with RevOps peers to ensure smooth handoffs across Sales, CS, and Services functions — particularly around onboarding and implementation workflows
• Work closely with Enablement to ensure systems and processes are embedded in day-to-day Support and Services workflows
• Manage and optimize the Support and Services tech stack, ensuring tool adoption and accurate data flow between systems and partnering cross-functionally on systems that span the revenue cycle

Revenue Operations Manager – Support & Services

Systems Engineer

• Architect and build enterprise IT systems that scale with a fast-growing global company
• Partner with cross-functional teams to untangle complex business problems and deliver technology solutions that actually move the needle
• Be the connective tissue between IT, Enterprise Systems, and business stakeholders at every level of the organization
• Automate the tedious stuff — deploy workflows using Workato, or Okta Workflows that save time and reduce human error
• Be the technical lifeline for the IT support team when things get gnarly
• Own and evolve the policies and procedures that keep our systems secure and compliant
• Lead Pantheon's identity governance program across GCP, AWS, and GitHub Enterprise — building Okta-driven provisioning workflows, enforcing least-privilege access, and establishing departmental access baselines that actually reflect how we work
• Evaluate our current IAM landscape and chart the path forward — deciding where Okta integrates with, runs alongside, or replaces existing infrastructure-as-code workflows
• Close the loop on compliance — ensuring audit trails are complete and that what we document matches what's actually running in production

Senior IT Systems Engineer

Manager

• Design, build, and maintain technical certification programs, onboarding curricula, and ongoing skill development tracks across Sales, Customer Success, Services, Support, and Partner teams.
• Own the technical enablement curriculum lifecycle, from needs analysis and content design through delivery, iteration, and sunset, using established instructional design principles.
• Develop and maintain a library of field-ready technical enablement assets: eLearning courses, playbooks, battle cards, objection handling guides, demo scripts, and case studies, using AI-assisted authoring tools to accelerate production quality.
• Partner with Engineering, Product, and GTM teams to translate complex platform concepts, security, architecture, integrations, and new product releases, into field-ready content that drives immediate application.
• Design and deliver demo excellence programs for Solutions Engineers, Account Executives, and Partner teams, including demo environment setup, scenario scripting, and live coaching.
• Support pre-sales, post-sales and partner enablement by equipping BDRs, AEs, CS, Services, and partner managers with technical fluency programs that shorten sales cycles and increase conversion confidence.
• Define and track enablement KPIs including time-to-productivity for new hires, content utilization rates, learner engagement scores, and field performance metrics (win rate, ramp speed, quota attainment).
• Establish and maintain a structured feedback loop with field teams, collecting insights on content gaps, readiness challenges, and program effectiveness and act on that feedback on a regular cadence.
• Use data and an AI feedback loop to continuously improve program effectiveness and communicate impact to stakeholders in quarterly business reviews.
• Champion AI best practices across the organization, modeling how GTM teams can embed AI tools into daily work, not just occasional use.
• Develop and scale AI adoption playbooks for GTM roles, measuring adoption rates and documenting workflow outcomes across teams.

Senior Manager, Technical Enablement

Full-stack Engineer

• Improve the end-to-end experience for new customers adopting the Pantheon platform
• Interface with almost every department on high priority initiatives
• Revamp how customers discover, evaluate, onboard and get value from our product
• Work on technologies like Python services and our GraphQL gateway
• Manage authentication and authorization systems using Auth0
• Utilize infrastructure managed with Terraform on Google Cloud

Senior Software Engineer

• Create backend systems that transform raw observability data from platforms like New Relic, Grafana, and Cloudflare into clear, actionable insights surfaced directly in our product.
• Work on Portfolio Insights, OpenTelemetry exploration, and product analytics capabilities.
• Build features customers interact with daily, not internal tooling.
• Work primarily in Go, with Python and SQL for data work.

Software Engineer – Customer Insights

• Create backend systems that transform raw observability data into clear, actionable insights.
• Work on Portfolio Insights, OpenTelemetry exploration, and product analytics capabilities.
• Build features customers interact with directly, not internal tooling.
• Primarily work in Go, with Python and SQL for data work.

Software Engineer, Customer Insights

Product Designer

• Define UX/UI strategy and lead product direction for Pantheon’s product roadmap
• Work as a true product partner in design, build, lead, and drive product strategy
• Collaborate with cross-functional teams to deliver high-quality user experiences

Deal Desk Analyst

GTM Systems Administrator

Staff Software Engineer – Data Platform

Partner Manager

Software Engineer II – Data Platform

Software Engineer II – Data Platform

Growth Marketer

Senior Software Engineer – New Customer Experience

Revenue Operations Manager – Support & Services

Senior IT Systems Engineer

Senior Manager, Technical Enablement

Senior Software Engineer

Software Engineer – Customer Insights

Software Engineer, Customer Insights

Staff Product Designer