Senior Software Engineer – New Customer Experience

Pantheon Platform

Software engineer enhancing new customer experience for Pantheon platform. Collaborating cross-departmentally to revamp customer onboarding and product discovery.

Posted 6/23/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $139,680 - $174,600 per yearWebsite

Tech Stack

Tools & technologies

AWSCloudDistributed SystemsGoogle Cloud PlatformGraphQLJavaScriptKubernetesPythonTerraform

About the role

Key responsibilities & impact

The New Customer Experience team is looking for a software engineer focused on improving the end-to-end experience for new customers adopting the Pantheon platform.
Our team interfaces with almost every department at the company on one of the highest priority initiatives at Pantheon: completely revamping how customers discover, evaluate, onboard, and get value from our product.
You will work on a variety of technologies, including Python services, our GraphQL gateway, authentication and authorization systems using Auth0, and infrastructure managed with Terraform on Google Cloud.

Requirements

What you’ll need

5-8+ years of professional experience in software development
Advanced proficiency in programming languages such as Python, GoLang, or JavaScript.
Strong understanding of distributed systems, data structures, and algorithms.
Experience with cloud platforms (e.g., GCP, AWS) and container orchestration tools (e.g., Kubernetes).
Experience with RESTful and Graphql APIs
Proven ability to independently solve problems and drive projects to completion.
Experience with authentication and authorization systems, including Auth0.

Benefits

Comp & perks

Industry competitive compensation and equity plan
Flexible time off, sick days, and 13 paid holidays
Comprehensive medical insurance including Health, Dental and Vision
Paid parental leave (plus fertility, adoption and other family planning benefits)
In-office workspace (San Francisco & Chicago)
Monthly allowance for wellness, reading and access to LinkedIn Learning for continued development
Events and activities both team-based and company wide that inspire, educate and cultivate

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Hard Skills & Tools

PythonGoLangJavaScriptdistributed systemsdata structuresalgorithmscloud platformsKubernetesRESTful APIsGraphQL

Soft Skills

problem solvingproject management