Software Engineer – Customer Insights

Pantheon Platform

Software Engineer building customer-facing observability features at Pantheon. Creating backend systems for actionable insights from observability data in Go, Python, and SQL.

Posted 6/15/2026full-timeRemote • 🇨🇦 CanadaMid-LevelSenior💰 CA$103,000 - CA$129,000 per yearWebsite

Tech Stack

Tools & technologies

BigQueryDistributed SystemsGoGoogle Cloud PlatformGrafanaGraphQLKubernetesPythonReactSQLTerraformTypeScript

About the role

Key responsibilities & impact

Create backend systems that transform raw observability data from platforms like New Relic, Grafana, and Cloudflare into clear, actionable insights surfaced directly in our product.
Work on Portfolio Insights, OpenTelemetry exploration, and product analytics capabilities.
Build features customers interact with daily, not internal tooling.
Work primarily in Go, with Python and SQL for data work.

Requirements

What you’ll need

3+ years of experience building production services and features.
Go experience is a plus (or similar systems language).
Comfortable working in React and TypeScript and GraphQL.
Comfort with BigQuery/SQL and with Python for data work.
Experience with observability platforms (New Relic, Grafana, Datadog).
Experience with RESTful APIs and distributed systems.
Familiarity with GCP infrastructure primitives, terraform, and container management solutions like kubernetes

Benefits

Comp & perks

Industry competitive compensation and equity plan
Paid Time Off (PTO), Paid Sick Leave (PSL) and 12 Paid Company Holidays
Full medical coverage (Extended health care, dental, vision)
Top-of-line equipment
In-office workspace (Vancouver, BC Canada)
Monthly allowance for wellness, reading and access to LinkedIn Learning for continued development
Events and activities both team-based and company wide that inspire, educate and cultivate

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Hard Skills & Tools

GoPythonSQLReactTypeScriptGraphQLBigQueryRESTful APIsdistributed systemsKubernetes