OneStream Software

DevOps Engineer

• Implement application/infrastructure observability solutions to ensure desired application availability, reliability, and performance
• Participate in regular On-Call rotations and share details related to incidents and their resolution through post-mortem reports and regular review meetings
• Proactively partner with Product and Engineering teams to identify, develop, deploy, and maintain reliable systems and services
• Influence and create new designs, architectures, standards, and methods for large-scale systems
• Sustain a high level of reliability for key services and automated systems
• Automate processes to improve reliability, performance, and availability
• Update technical documentation, workflows, and knowledge base articles
• Provide feedback in pull requests and peer coding reviews
• Implement codified automated solutions that build integrations between Dynatrace, Azure DevOps and Jira
• Solid knowledge in focused areas of OneStream Software
• Ability to mentor others in several technical areas
• Understanding practical use of SOC/FedRAMP controls to assist Compliance and Security teams

Site Reliability Engineer

Operations

• Deliver customer environment implementation and software configuration within 24 hours lead time.
• Drive operational outcomes aligned to department SLA, cost, and automation targets.
• Perform environment updates, migrations, and software upgrades.
• Monitor customer environments using Azure Monitor, Log Analytics, and alerting systems.
• Own day-to-day service reliability against defined SLOs.
• Identify opportunities for automation and process improvement.
• Participate in on-call rotation and respond to production incidents.
• Communicate effectively during incidents and contribute to post-incident reviews.
• Identify and act on cost optimization opportunities in Azure.

SysOps Engineer

• Develop and maintain Infrastructure-as-Code such as Terraform, PowerShell, ARM, Bicep, Bash and YAML languages.
• Deliver high-quality implementations in a timely manner.
• Design and maintain CI/CD pipelines supporting secure, reliable and repeatable deployments.
• Update technical documentation, workflows, and knowledge base articles.
• Build knowledge in focused areas of the OneStream platform and deployment stack.
• Participate in collaborative engineering, peer reviews, and knowledge sharing initiatives.
• Collaborate with other teams to define, estimate, and implement requirements for new automations or services needed for development.
• Apply software engineering best practices to infrastructure and automation development.
• Optimize cloud environments for scalability, reliability, and cost efficiency.
• Participate in troubleshooting and resolution of complex production issues across cloud platforms and services.
• Work with Compliance and Security teams to ensure compliance with required controls.

Cloud DevOps Engineer

Consultant

• Provide consultative component to expedite ROI and maximize effectiveness of business management solutions.
• Work with customers to develop applications primarily for financial reporting.
• Complete implementation work in a timely manner with minimal supervision.
• Build extensible cubes, data sources, and workflows.
• Write report books, dashboards, and business rules.
• Conduct customer training and produce project documentation.
• Participate in Regional, North America, and Global practice calls.

OneStream Consultant

Full-stack Engineer

• Analyze, design, develop, and maintain efficient, reusable, and reliable code.
• Integrate data storage solutions.
• Ensure the best possible performance, quality, and responsiveness of applications.
• Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues.
• Help maintain code quality, organization, and automatization.
• Provide ongoing maintenance, support, and enhancements for existing MarketPlace solutions.

Software Engineer

• Provide an integral consultative component to our customer’s ongoing efforts to expedite the ROI and maximize the effectiveness of their business performance management solutions, especially OneStream.
• Work with customers to develop applications primarily for financial reporting
• Complete implementation work in a timely manner and assist in validating requirements and design of applications
• Perform routine and non-routine activities independently, with minimal coaching and supervision
• Work together with customer resources and frequently with a team of other consultants to implement complex web-based Business Performance Management solutions
• Engage in conversations with Sales to discuss implementation of a use case at current or prior customer (or employer)
• Delegate tasks to and mentor other team members
• Review and finalize documentation and application elements prepared by other junior team members
• Lead troubleshooting and resolution of application issues
• Lead multitasking design sessions and prepare complete design documents

Lead Consultant, OneStream

Technical Project Manager

• Independently drive moderate to large projects to success, guided by objectives and general direction.
• Ensure efficient but thorough use of stakeholder resources.
• Monitor schedule, risks, and issues, taking action to prevent deviation from agreed tolerances.
• Deliver regular updates and maintain meticulous project tracking; ensuring transparency, effective communication, and continued momentum.
• Engage in high-level architectural discussions with consulted stakeholders to define project scope.
• Gather and analyze data points to report on key project insights.
• Maintain focus on project value; define, deliver, and measure value throughout the project lifecycle.
• Collaborate across departments to design, test, and implement new processes in the spirit of continuous improvement.
• Train, mentor, remove impediments, and handle escalations for other team members.
• Consistently meet team performance benchmarks.

Technical Project Manager II

• Supporting and enhancing the OneStream administrator post go-live
• Delivering custom solution-based support
• Offering expert consulting to both partners and internal teams
• Mentoring new peers, leading projects and being a role model to the rest of the consultants
• Troubleshooting data discrepancies and analyzing consolidated data, customer issues, member formulas and business rules
• Building reports, security models, custom dashboards, and custom event processes
• Assisting during customer transition
• Gathering business requirements as necessary regarding application support requests
• Leading and empowering application focused team members to apply knowledge of OneStream product and features to support the customer’s business
• Reviewing and approving Knowledge Base documentation to further develop best practices
• Submitting reports of product issues on behalf of the customer and/or partner via defined processes
• Supporting testing of software enhancements and new functionality
• Assisting in User Application Testing (UAT) of future OneStream software releases and custom CSRC Solutions
• Tracking tasks accomplished, time spent, and milestones completed using defined tools
• Effectively communicating throughout the lifecycle of an open case/issue with customer or partner
• Helping build and test content for Trainings, events, and conferences

Senior Consultant

Program Manager

• Own the end-to-end design, rollout, and lifecycle management of strategic partner programs and projects across the partner journey (attract, onboard, enable, scale, and optimize).
• Translate alliances strategy into clear program charters, operating models, timelines, and success metrics; drive cross-functional alignment across Alliances, Sales, Marketing, Customer Success, Partner Enablement, and Partner Success.
• Partner with Alliances leadership to evolve partner program and tiering constructs (criteria, benefits, investment/fee models, and “level up” motions) and ensure regional consistency with global scalability.
• Operationalize partner performance management through scorecards, dashboards, and governance rhythms; define inputs, data quality requirements, and reporting to support portfolio prioritization and decision-making.
• Drive adoption and continuous improvement of partner-facing infrastructure and tools (e.g., content enablement platforms, onboarding assets, and partner communications), coordinating change management and stakeholder communications.
• Develop program requirements and business cases for ecosystem investments (e.g., partner content systems, data collaboration/PRM automation, cloud environments), including cost/benefit, operating implications, and rollout plans.
• Partner with Alliance Partner Managers to drive partner engagement in priority motions (account mapping, sales alignment, referrals, events, solution assets) and ensure program participation is measurable and actioned.
• Establish and run governance to identify dependencies, risks, and issues early; coordinate mitigation plans and executive readouts when programs are off track.
• Enable scalable “build-with / market-with / sell-with / service-with” motions by defining repeatable processes for solution packaging, Solution Exchange readiness, co-marketing execution, and services alignment.
• Support revenue-expansion initiatives by program-managing strategy-to-execution workstreams (e.g., reseller/MSP concepts, ISV partnership motions), including stakeholder alignment and operational readiness.
• Coordinate executive-level engagement programs (e.g., executive sponsor motions) by defining playbooks, measurement, and communications to strengthen partner relationships and expand influence.
• Ensure program documentation, controls, and partner-facing artifacts align to OneStream partner policies and compliance requirements; partner with Legal/Operations as needed.
• Drive operational excellence through OKR planning, quarterly business reviews on program performance, and continuous improvement, standardizing what works and scaling it across regions and partner segments.

Principal Partner Program Manager

• Shorten the sales cycle by presenting flawless standard and custom product demos to mid- and C-level executives in the Office of Finance.
• Assist prospective clients and customers, ensuring satisfaction with minimal supervision.
• Serve as a resource for less experienced Sales Consultants, Sales Development, and Sales Representatives; contribute to team knowledge sharing.
• Transform complex customer challenges into compelling Proof-of-Concept presentations.
• Create and present high-quality OneStream demonstrations showcasing advanced product features, benefits, and future direction.
• Identify optimal solutions for customer needs and articulate OneStream’s overall value proposition.
• Ensure standard demo environments and materials are current, accurate, and impactful.
• Deliver clear, persuasive presentations and foster trust with stakeholders.

Senior Solution Consultant

Customer Success Manager

• Managing your portfolio of customers
• Partner with sales and your CSM’s to complete a comprehensive sales transition process
• Operate as a seasoned business partner to your customer and their delivery team by knowing their strategy and plan
• Primary ownership and accountability for driving your customer’s adoption, expansion, satisfaction, and renewal
• Understand customer’s OneStream contractual agreements (Cloud/SaaS, Term, etc.)
• Understand customer’s contractual agreements with their delivery team whether it is with a Partner or with OneStream Services (Scope, Timeline, staffing)
• Manage and execute the customer’s onboarding process
• Develop strong working relationship with your customer and their delivery team
• Establish and execute cadence-based “Business Review” meetings with your customer
• Support your Region CS Director in conducting monthly Region Health Check meetings with the regional sales team
• Work with your Regional CS Director to proactively manage the regions portfolio of renewals, expansions, and conversions to SaaS
• Identify and mitigate risks that threaten your customer’s satisfaction, growth, or renewal
• Align with Customer Success Leadership on regional metrics
• Develop and grow your knowledge of OneStream’s Platform and MarketPlace Solutions and share that knowledge with customers
• Promote awareness of Regional OneStream Communities and customer educational events
• Keep management informed of progress and obstacles on your portfolio of customers
• Support Sales in the Customer Account Planning sessions
• Understand what your customer’s values in their partnership with OneStream now and in the future
• Actively listen to customers and help them understand how they can get the most value from their investment in OneStream
• Be a point of escalation for your CSM’s customer requests, issues, and escalations
• Champion your customer’s requests by collaborating with the Customer, their delivery team and various OneStream departments (Customer Support, Cloud, Technical SME’s, Product Mgmt. etc.)
• When necessary, be the respectful challenger to set and manage customer expectations, ensuring customer retention creating a life-long customer.
• Work with your CSM’s to develop their annual goals
• Establish a regular cadence with your CSM’s to listen, mentor and as needed provide coaching

Senior Customer Success Manager

Bilingual

• Articulate the value of OneStream Technology through presentations and demonstrations to both technical and business buyers.
• Responds to RFP/RFI/Tenders and the like with respect to technical, security, and compliance information.
• Demonstrate technical aspects of the solution such as Integration, Security, and Monitoring.
• Understand and effectively communicate the Security, Privacy, Performance, and Support aspects of OneStream’s SaaS offering.
• Respond to and own prospect security diligence processes in vendor evaluations.
• Providing presales technical / functional support to prospective clients and customers, while ensuring customer satisfaction with minimal supervision, through online sales efforts in a sales cycle.
• Acting as a technical resource for less experienced Sales Consultants, Sales Development, and Sales representatives.
• Developing and delivering high quality OneStream technical presentations and demonstrations.
• Assist in the building of a library of technical reference bid material.
• Developing and managing references through high quality technical, professional client relationships.

Solution Consultant, Bilingual in Spanish

• Partner with sales and your CSM’s to complete a comprehensive sales transition process
• Operate as a seasoned business partner to your customer and their delivery team by knowing their strategy and plan
• Primary ownership and accountability for driving your customer’s adoption, expansion, satisfaction, and renewal
• Understand customer’s OneStream contractual agreements (Cloud/SaaS, Term, etc.)
• Understand customer’s contractual agreements with their delivery team whether it is with a Partner or with OneStream Services (Scope, Timeline, staffing)
• Manage and execute the customer’s onboarding process
• Develop strong working relationship with your customer and their delivery team
• Establish and execute cadence-based “Business Review” meetings with your customer
• Support your Region CS Director in conducting monthly Region Health Check meetings with the regional sales team
• Work with your Regional CS Director to proactively manage the regions portfolio of renewals, expansions, and conversions to SaaS
• Identify and mitigate risks that threaten your customer’s satisfaction, growth, or renewal
• Align with Customer Success Leadership on regional metrics
• Develop and grow your knowledge of OneStream’s Platform and MarketPlace Solutions and share that knowledge with customers
• Promote awareness of Regional OneStream Communities and customer educational events
• Keep management informed of progress and obstacles on your portfolio of customers
• Support Sales in the Customer Account Planning sessions
• Actively listen to customers and help them understand how they can get the most value from their investment in OneStream
• Be a point of escalation for your CSM’s customer requests, issues, and escalations
• Champion your customer’s requests by collaborating with the Customer, their delivery team and various OneStream departments (Customer Support, Cloud, Technical SME’s, Product Mgmt. etc.)
• When necessary, be the respectful challenger to set and manage customer expectations, ensuring customer retention creating a lifelong customer.
• Work with your CSM’s to develop their annual goals
• Establish a regular cadence with your CSM’s to listen, mentor and as needed provide coaching

• Managing your portfolio of customers: Partner with sales to complete a comprehensive sales transition process.
• Operate as a business partner to your customer and their delivery team by knowing their strategy and plan.
• Primary ownership and accountability for driving your customer’s adoption, expansion, satisfaction, and renewal.
• Understand customer’s OneStream contractual agreements (Cloud/SaaS, Term, etc.).
• Understand customer’s contractual agreements with their delivery team whether it is with a Partner or with OneStream Services (Scope, Timeline, staffing).
• Manage and execute the customer’s onboarding process.
• Develop strong working relationship with your customer and their delivery team.
• Establish and execute cadence-based “Business Review” meetings with your customer.
• Identify and mitigate risks that threaten your customer’s satisfaction, growth, or renewal.
• Align with Customer Success leadership on regional metrics.
• Develop and grow your knowledge of OneStream’s Platform and MarketPlace Solutions and share that knowledge with customers.
• Promote awareness of Regional OneStream Communities and customer educational events.
• Keep management informed of progress and obstacles on your portfolio of customers.

Technical Program Manager

• Coordinate cross-functional product readiness activities for assigned new product introductions and major releases, ensuring plans, owners, dates, and dependencies are clearly documented and tracked.
• Build and maintain readiness plans, status updates, and milestone tracking to provide timely visibility into launch progress and areas of risk.
• Partner with Product & Engineering, Sales, Marketing, Support, Services, and Partner teams to align launch requirements, internal readiness activities, and operational dependencies.
• Track completion of key launch readiness deliverables such as enablement materials, release communications, FAQs, support readiness, partner readiness, and internal process updates.
• Facilitate recurring readiness meetings, capture action items, follow up on commitments, and escalate blockers or risks to the Director, Product Readiness as needed.

Site Reliability Engineer

SysOps Engineer

Cloud DevOps Engineer

OneStream Consultant

Software Engineer

Lead Consultant, OneStream

Technical Project Manager II

Senior Consultant

Principal Partner Program Manager

Senior Solution Consultant

Senior Customer Success Manager

Solution Consultant, Bilingual in Spanish

Senior Customer Success Manager

Customer Success Manager

Technical Program Manager – Product Readiness