Omnissa

Revenue Operations

• Partnering cross functionally to optimize and maintain account hierarchies and segmentation
• Ensure customer structures accurately reflect how teams sell, expand, and renew
• Maintain and continuously improve account assignments and hierarchies in Salesforce
• Translate customer data into clear, actionable selling units
• Ensure full visibility into the customer install base at the hierarchy level
• Execute and maintain account segmentation frameworks aligned to the GTM strategy
• Enable hierarchies support accurate ARR and bookings rollups
• Partner with systems teams to operationalize improvements

Specialist, Revenue Operations – Account Hierarchy & GTM Strategy

Manager

• Develop and implement workplace strategies that support business objectives, employee experience, and hybrid work arrangements.
• Lead space planning, design, and allocation to maximize efficiency, flexibility, and employee engagement.
• Oversee day-to-day operations of office locations, including maintenance, workplace services, safety, and emergency preparedness.
• Manage relationships with service providers, contractors, and vendors; oversee budgets, procurement, and cost optimization.
• Champion programs and initiatives that enhance employee experience, wellbeing, and engagement in both physical and remote environments.
• Partner with HR, IT, Security, and Finance to ensure seamless integration of workplace technology, policies, and processes.
• Lead sustainability, health, safety, and regulatory compliance initiatives across all workplace locations.
• Lead communications and change management efforts for workplace projects, office moves, and new ways of working.

Workplace Manager

Data Scientist

• Lead the design and development of advanced data science and machine learning analytics models using structured, unstructured and semi-structured data
• Work with engineers to design and implement scalable machine learning pipelines, covering all stages from data ingestion and feature extraction to training, testing, validation, inference, and continuous learning in production systems
• Leverage key technologies and state-of-the-art tools necessary for exploring/querying data, visualization, and advanced analytics - distribution of key attributes, relationships between attributes, feature engineering, and statistical analyses
• Be an expert in and lead the development of AI/ML solutions based on Large Language Models (LLMs), Retrieval Augmented Generation (RAG), and AI Agents
• Optimize ML models and pipelines for performance, scalability, reliability, and cost efficiency
• Design and implement prompt engineering strategies to optimize the performance of LLM based applications
• Collaborate with cross functional teams to integrate ML solutions into core platform features and services

Senior Data Scientist

Architect

• Serve as a trusted technical advisor for assigned strategic customers.
• Understand customer business goals, technical environments, and success criteria.
• Translate customer requirements into practical, scalable architecture recommendations.
• Build long-term relationships with customer technical and business stakeholders.
• Partner with account teams to align technical strategy to renewal, adoption, and expansion goals.
• Design, validate, and evolve solution architectures aligned to best practices and customer objectives.
• Lead technical discovery, architecture reviews, and design workshops.
• Provide oversight and technical direction without necessarily owning day-to-day project management.
• Proactively drive customer outcomes by increasing adoption and effective usage of current entitlements.
• Identify and remove adoption or consumption blockers, partnering with customer stakeholders and internal teams.

Lighthouse Architect

Account Manager

• Serve as the company's primary liaison to state legislators, legislative staff, and Governor's Offices, building and maintaining trusted, long-term relationships.
• Develop and execute a comprehensive state and local government affairs strategy with California as a key strategic priority, expanding outreach to additional high-value states over time in consultation with Omnissa’s state and local public sector sales team.
• Partner closely with the sales, business development, and public sector solutions teams to identify and shape policy environments that drive new government business opportunities and expand existing pipelines.
• Coordinate executive engagements between company leadership and senior government officials to strengthen high-level relationships and connect state and local public sector sales staff with key state stakeholders.
• Organize and lead legislative visits, fly-ins, briefings, and roundtables with state and local government officials and company leadership.
• Monitor, analyze, and report on state and local legislation, regulatory proceedings, and budget developments relevant to technology procurement, cybersecurity, digital infrastructure, and public sector IT policy.
• Develop and maintain a robust stakeholder map of key decision-makers across California and priority states.

State and Local Government Relations Manager

Product Manager

• Product Incubation & Beta Management: Orchestrate the formal lifecycle of incubating new products from inception through beta, managing complex internal/external test groups to collect actionable feedback and deliver hundreds of pre-release bug fixes before General Availability (GA).
• Product Partnership: Partner directly with Product Owners during early-stage ideation, translating real-world deployment constraints, client health challenges, and security baseline demands into core product requirements.
• Scalable Field Enablement: Author comprehensive deployment guidance, standard operating procedures, training workflows, and documentation to enable external support structures (PS, CS, and Account Teams) to successfully manage downstream customer deployments.
• Lighthouse Program Execution: Manage relationships with high-value Premier enterprise customers, tracking deployment telemetry and diagnosing high-impact operational blockers.
• Technical Root Cause Analysis: Perform deep-dive root cause analysis (RCA) on enterprise-wide adoption blockers—such as software packaging issues, enrollment failures, and third-party security tool conflicts—to build permanent remediations into the product roadmap.
• Agile Program Leadership: Apply Scrum/Agile methodologies to traditionally rigid infrastructure processes, running team ceremonies to enhance delivery predictability and cross-functional accountability across product, engineering, and security programs.

Adoption Product Manager

Solutions Engineer

• Engage with healthcare clients at many levels (Solution Architects, VPs, Directors of IT, and Technical Administrators); building relationships, evangelizing Omnissa solutions, and providing domain expertise to assist in closing business
• Participate in pre-sales efforts including: technical sales presentations, architecture design discussions, daring displacement, proof-of-concept engagements, RFP/RFI responses, solution demonstrations, and technical workshops
• Analyze customer's business and technology objectives by asking probing questions that are meaningful to the customer to collect information that enables the sales team to be more effective and responsive to customer’s needs
• Craft and propose custom solutions that differentiate Omnissa software and services, and meet customer’s requirements and objectives
• Develop in-depth technical knowledge of Omnissa and domain expertise within technology subject area
• Assume the role of an advisory team leader organizing a team of domain authorities, collaborating on issues and solutions as well as collecting information on industry trends, customer requirements and competitive analysis

Senior Solutions Consultant – Mobile

Program Manager

• Lead, drive and track complex, cross functional, cross-company technical alliance programs ensuring alignment across product management, engineering, support, finance, legal, marketing and sales as well as executive stakeholders
• Partner closely with Alliance Managers and Alliance partners to strategize and identify GTM opportunities and use-cases to integrate technologies and deliver scalable, joint solutions that address customer needs
• Plan, coordinate, and manage program timelines, risks, dependencies, and governance models across internal teams and external partners
• Anticipate challenges and proactively mitigate risks through analytical thinking, structured problem-solving, and clear execution plans
• Lead and motivate teams through complex technical and operational initiatives, balancing competing priorities, and managing stakeholder expectations
• Provide clear, timely communication and executive level status updates, translating complex technical concepts into actionable insights
• Build trusted relationships with cross functional teams including product management, engineering, finance, legal, marketing, and sales leaders
• Boost productivity by leveraging AI-driven tools and automation across workflows
• Drive continuous improvement by evolving program management processes, templates, and best practices based on lessons learned and retrospective

Senior Program Manager – Technical Alliances Operations, Strategy

• Build the Enterprise Data Governance Function
• Own Data Quality & Data Integrity at Scale
• Establish a Trusted Data Foundation for Executive Decision-Making
• Enable AI & Data-Driven Automation
• Implement and Operationalize Data Catalog & Governance Tooling
• Lead Cross-Functional Alignment

Senior Manager, Head of Data Governance

Account Executive

• Manage complex, high-value accounts within Fortune 500 and large enterprise segments.
• Develop and influence C-level relationships, becoming a trusted advisor to executive stakeholders.
• Represent Omnissa’s full SaaS portfolio—including Workspace ONE and Horizon—using a consultative, value-driven sales approach.
• Identify and close new business, expand existing accounts, and drive long-term customer success and satisfaction.
• Showcase expert negotiation and closing skills to win complex, high-value deals.
• Demonstrate strategic account planning and pipeline management, maintaining a clear, data-driven view of forecasts in Salesforce (SFDC).
• Collaborate cross-functionally with Pre-Sales, Customer Success, Professional Services, Marketing, and Partner teams to deliver exceptional outcomes.
• Stay ahead of End User Computing (EUC) trends and competitive landscape to position innovative solutions.
• Participate in industry events, customer meetings, and regional activities to expand influence and market presence.

Strategic Account Executive, Public Sector

Backend Engineer

• Contribute to product feature design, development, code reviews, testing, and automation.
• Design across application layers and distributed systems to implement security models for SaaS environments.
• Collaborate across backend, frontend, infrastructure, and domain teams.
• Tackle challenging technical problems and resolve escalations for customers.
• Engage with a passionate, start-up-minded team focused on innovation and customer success.
• Lead complex technical discussions with multiple stakeholders.
• Prioritize customer needs to deliver high-quality, impactful solutions.
• Embrace a service ownership mindset—managing automation, CI/CD, monitoring, and quality of the services you build.

Senior Software Engineer, C#.NET

• Engage regularly with technology decision makers in your customers
• Build long term business relationships and evangelize Omnissa solutions
• Enable and manage your existing customers to get the best value out of their Omnissa products
• Deliver bespoke technical enablement, product update, and technology roadmap sessions
• Track and support your sales opportunities with the Account team
• Ensure all opportunities are technically validated
• Conduct proof of concepts, RFP/RFI responses, and solution demonstrations
• Craft and propose customer solutions that differentiate Omnissa software
• Support the Omnissa marketing team with marketing events and public speaking

Senior Solution Engineer

Security Analyst

• Serve as the primary customer-facing point of contact for security and compliance inquiries across EMEA
• Respond to customer assurance requests, including due diligence inquiries, security questionnaires, RFPs, and contract-related security reviews
• Develop and maintain deep expertise in European regulatory, security, and compliance frameworks
• Analyze customer-driven compliance requirements by reviewing agreements, security addenda, and regulatory obligations
• Partner closely with Legal, Security, Engineering, Product, Compliance, Sales, and Field teams
• Identify, assess, and communicate security and compliance risks arising from customer engagements
• Provide executive-level visibility by preparing summaries and reports on customer assurance trends, compliance posture, and risk themes

Senior Security Compliance Analyst – Customer Assurance

• Contribute to product feature design, development, code reviews, testing, and automation
• Design across application layers and distributed systems to implement security models for SaaS environments
• Collaborate across backend, frontend, infrastructure, and domain teams
• Tackle challenging technical problems and resolve escalations for customers
• Engage with a passionate, start-up-minded team focused on innovation and customer success
• Lead complex technical discussions with multiple stakeholders
• Prioritize customer needs to deliver high-quality, impactful solutions
• Embrace a service ownership mindset—managing automation, CI/CD, monitoring, and quality of the services you build

Analyst

• Support the sales team in structuring and pricing deals
• Participate in regular deal reviews
• Enforce pricing execution guidelines and collaborate with Sales Leadership
• Provide guidance to sales executives on contract options
• Serve as a key player in reducing deal approval times

Specialist, Revenue Operations – Account Hierarchy & GTM Strategy

Workplace Manager

Senior Data Scientist

Lighthouse Architect

State and Local Government Relations Manager

Adoption Product Manager

Senior Solutions Consultant – Mobile

Senior Program Manager – Technical Alliances Operations, Strategy

Senior Manager, Head of Data Governance

Strategic Account Executive, Public Sector

Senior Software Engineer, C#.NET

Senior Solution Engineer

Senior Security Compliance Analyst – Customer Assurance

Senior Software Engineer, C#.NET

Analyst, Deal Management Team