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Tech Stack
Tools & technologiesAWSAzureCloudFirewallsOpenShiftOpenStackVMware
About the role
Key responsibilities & impact- Own and manage internal lab environment supporting Omnissa solutions, including Horizon, Workspace ONE, and related platform components.
- Perform Day 2 operations across lab infrastructure, including monitoring, patching, upgrades, and issue resolution.
- Maintain and enhance Horizon environments across multiple platforms: vSphere / vCenter, AWS Workspaces, Core Microsoft Azure, Nutanix, Emerging platforms (OpenShift, OpenStack as applicable).
- Manage and support key Horizon components including: Horizon Universal Console, Unified Access Gateway (UAG), App Volumes, RDSH environments, ThinApp.
- Administer and troubleshoot Workspace ONE components, including: UEM / Device Management, Access and Identity services, Hub Services and Connectors, Mobile Threat Defense integrations.
- Oversee gold image lifecycle management (creation, maintenance, optimization, and versioning).
- Manage application packaging and delivery across lab environments.
- Maintain identity and directory integrations, including Active Directory and Microsoft Entra ID.
- Administer cloud infrastructure and services via Azure Portal and other cloud platforms.
- Support and maintain networking configurations, including load balancing, routing, and security components such as F5, NSX, and firewalls.
- Monitor lab health and respond to operational alerts and patching workflows (e.g., ticket-driven updates).
- Ensure lab environments remain stable, current, and aligned with latest product releases and architectures.
- Create and maintain technical documentation (e.g., Confluence), ensuring accuracy and usability for internal stakeholders.
- Partner with Engineering, Product, and Field teams to validate new features, integrations, and architectures in the lab.
- Continuously identify opportunities to expand, automate, and improve lab capabilities to increase efficiency and scalability.
Requirements
What you’ll need- 5+ years of experience in VDI, endpoint management, or enterprise infrastructure environments
- Strong hands-on expertise with VMware Horizon / Omnissa Horizon platforms and supporting components
- Experience managing vSphere / vCenter environments and virtualization infrastructure
- Familiarity with multi-cloud environments, especially Microsoft Azure and/or AWS
- Practical experience with Workspace ONE (UEM, Access, Identity) or similar endpoint management platforms
- Knowledge of identity systems, including Active Directory and Microsoft Entra ID
- Experience with application lifecycle management, including packaging and delivery
- Understanding of networking fundamentals, including load balancing, firewalls, and secure access
- Proven ability to perform system patching, upgrades, and lifecycle management
- Strong troubleshooting skills across infrastructure, platform, and application layers
- Experience maintaining technical documentation and operational runbooks
- Ability to work independently while collaborating across teams
- Strong communication skills and a proactive, problem-solving mindset.
Benefits
Comp & perks- employee ownership
- health insurance
- 401k with matching contributions
- disability insurance
- paid-time off
- growth opportunities
- corporate bonus program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
VDI ExperienceEndpoint ManagementApplication Lifecycle ManagementSystem PatchingTroubleshooting Skills
Soft Skills
Strong Communication SkillsProactive Problem-Solving MindsetAbility to Work Independently