NTT DATA, Inc.

Engineer

• Provide Level 2 support for OneDrive for Business incidents and service requests
• Troubleshoot complex sync, access, sharing, and performance issues
• Resolve escalations from Level 1 support within agreed SLAs
• Perform root cause analysis and implement preventative solutions
• Administer OneDrive settings via Microsoft 365 and SharePoint Online admin centres
• Support user migration, data recovery, and OneDrive provisioning scenarios
• Manage permissions, external sharing, retention, and compliance settings
• Support integration with SharePoint Online, Teams, and other M365 workloads
• Monitor service health and respond to Microsoft 365 advisories and incidents
• Apply configuration changes following change and release management processes
• Maintain technical documentation, KB articles, and operational runbooks
• Liaise with Microsoft support and third-party vendors as required
• Provide guidance and mentoring to Level 1 support teams

Level 2 Microsoft OneDrive Engineer, German Speaker

Application Engineer

• Resolve all application-related incidents and service requests within agreed SLA timelines, ensuring accurate ticket updates and documentation.
• Perform proactive health checks, monitoring, and maintenance of application servers and databases.
• Provide second-level support for application issues and root cause analysis.
• Perform minor configuration changes and standard changes; coordinate patching and upgrades with designated platform teams.
• Support lifecycle events through pre/post validation and documentation; execution handled by platform teams.
• Operate and maintain Java-based applications (Glassfish/Payara) and associated web services.
• Collaborate with development teams for operational readiness and compliance during feature rollouts (not coding).
• Identify automation opportunities and collaborate with CSI team for implementation.
• Ensure compliance with security, governance, and audit requirements.
• Support eDiscovery and audit requests by preparing and delivering application data according to defined guidelines.

Level 2 Windows File Services Custom Application Support Engineer, German Speaker

Communications

• Design, deploy, and maintain Microsoft Teams and voice solutions
• Manage and support the VoIP backbone
• Provision, configure, and troubleshoot managed phones and ATA devices
• Monitor system health and resolve incidents
• Collaborate with internal Teams and vendors
• Maintain documentation and ensure compliance
• Mentor junior team members

Manager, Unified Communications & Collaboration Engineer – German Speaker

• Serves as the initial point of contact for end-users seeking technical assistance in the areas of networking, collaboration tools, and end-user computing.
• Provides prompt and efficient troubleshooting and support for incidents and service requests related to networking issues.
• Resolves collaboration-related issues, including email systems, video conferencing platforms, and more.
• Addresses end-user computing problems encompassing operating systems, hardware, and software applications.
• Utilizes appropriate tools and techniques to diagnose and resolve technical issues effectively.

Product Marketing

• Develops specific marketing plans and activities for products and/or product lines to establish, enhances or distinguishes product placement within the competitive arena.
• Provides thought leadership content and whitepapers that supports the positioning of the product.
• Contributes to the development and execution of a value proposition and messaging strategy for products in their portfolio.
• Converts the technical positioning of the product into key market messages, positioning collateral and sales tools prior to the launch of a new product.
• Articulates product propositions to clients and internal stakeholders, such as sales and consulting teams.
• Analyzes the competitive landscape and identify the competitive differentiation of company product against competitor products.
• Drives market positioning programs and activities that are product related, thereby clearly positioning the company and the product in the market.
• Creates client marketing/reference content such as datasheets, case studies, videos and references.
• Creates product presentation content that communicates the unique selling points, features and benefits of the product or solution.
• Works with internal teams to define and develop the required communication, training and other collateral that will enable the sales force to sell a particular product.
• Defines the content for and ensures the development of client collateral, sales tools, marketing programs, and sales programs.
• Influences the development of product go-to-market programs, initiatives and campaigns to drive awareness, interest and demand for the product.
• Tracks and monitors the success of the program on a scorecard or dashboard that reflects the associated metrics.
• Conducts product comparisons for new product initiatives and existing product enhancements and monitors product relevance in the context of changing market conditions and client dynamics.

Senior Principal Product Marketing Specialist

Marketing

• Collaborates with partner companies to develop joint marketing strategies and plans that align with the goals of both the organization and partner company.
• Plans and executes the Alliances Partner Annual and/or multi-year strategic marketing plans supporting the business development agreements between the company and Alliances Partner.
• Plans, coordinates, and executes joint marketing campaigns and demand generation activities that leverage the strengths of both the company and its partners.
• Works with relevant teams to create compelling and relevant marketing content, including collateral, whitepapers, webinars, and presentations, that showcase the joint value proposition.
• Organizes and participates in joint events, seminars, workshops, and webinars that highlight the combined capabilities of the partnering entities.
• Develops strategies for lead generation and customer acquisition by leveraging the reach and customer base of partner companies.
• Collaborates with partners to share marketing data and insights, analyze campaign performance, and refine strategies.
• Creates and manages marketing collateral, materials, and resources that communicate the value of the partnership to both internal and external stakeholders.
• Utilizes marketing automation platforms and CRM systems to manage joint marketing efforts, track engagement, and measure ROI.
• Enhances brand visibility and market presence through joint marketing efforts that highlight the combined strengths of the organization and partner companies.
• Works closely with sales, product, and marketing teams to ensure alignment of partnership initiatives with broader business strategies.
• Performs any other related task as required.

Senior Partner Alliances Marketing Manager

Security Engineer

• Troubleshooting virus related incidents, respond and resolve virus outbreak incidents
• Escalation and coordination with principles for problem resolution
• Alerting and notifying the location IT about new viruses and its impact
• Troubleshooting of incidents and issues related to firewall
• Hardening of the firewalls as per MBSS (Minimum Baseline Security Standard)
• Quarterly rule base review to identify unused rules, risky rules and closure of the gaps identified
• Schedule and implement IPSEC VPN
• Administration of the IPS & management servers
• Administration, capacity, and upgrade of the WAF platform
• Proactively checking for latest IPS signatures or service packs
• Take backup of devices as per defined and agreed frequency
• Trouble shoot and resolve backup failure cases
• Participate in DR drill and provide necessary support
• Firewall rule configurations
• Firewall rule review
• Track and maintain the policy deviations and exclusions in firewall policies.

Security Managed Services Engineer, L2

Procurement

• Lead procurement activities to ensure timely delivery, cost efficiency, and strong compliance
• Manage a procurement team while also being hands-on in key/high-impact sourcing and negotiation cases
• Own high-value/complex sourcing and negotiation cases, including strategic suppliers and escalations
• Manage supplier relationships and resolve commercial/service issues
• Drive savings, spend control, and procurement KPIs (cycle time, supplier performance, compliance rate)

Manager, Procurement/Purchasing

AI Engineer

• Lead the technical design and architecture of large-scale AI infrastructure solutions
• Design GPU cluster architectures tailored for AI and HPC workloads
• Architect multi-tier interconnect networks using NVLink and InfiniBand
• Conduct workload sizing and architectural presentations
• Deploy and showcase customer-specific AI workloads
• Maintain relationships with key technology vendors

Senior Principal HPC/AI Architect

Solutions Engineer

• Make an impact with NTT DATA by delivering solutions and innovations to clients
• Join a workplace that embraces diversity and inclusion for growth and success
• Collaborate with teams to architect and oversee implementations of Oracle ERP solutions and integrations
• Lead assessments and migration strategies for organizations moving to Oracle Cloud

Solutions Architect – OEBS, Oracle Fusion

General Counsel

• Legal review of public and private tenders in the field of information technology
• Negotiation of national and international procurement, sales, outsourcing and project contracts
• Preparation of legal opinions and decision papers
• Support of business units in day-to-day legal matters
• Out-of-court handling of legal disputes
• Support in litigation and management of external counsel

Legal Counsel — fixed-term (12 or 18 months)

Technical Project Manager

• Responsible for the planning, execution and delivering of strategic IT projects within scope, budget, and timeline.
• Collaborates with cross functional teams, manages resources, and ensures project success by utilizing effective project management methodologies.
• Engages with key stakeholders to drive project success.
• Clearly articulates project ideas to diverse audiences and navigates disagreements and finds win-win solutions.
• Builds consensus among stakeholders with varying interests.
• Contributes to the establishment and maintains an organized framework for managing projects.
• Defines project scope, objectives, and deliverables in collaboration with stakeholders.
• Contributes to the development of project plans, including timelines, budgets, and resource allocation.
• Identifies and manages project dependencies, risks and issues.
• Identifies potential roadblocks and takes proactive measures to keep the project on track.
• Conducts regular meetings and provides project updates to stakeholders.
• Engages and communicates with key stakeholders to understand project requirements, expectations, and changes.
• Fosters positive relationships and ensures alignment on project objectives.
• Allocates resources effectively to meet project goals.
• Ensures project deliverables meets quality standards and fulfills customer requirements.
• Identifies project risks and develops risk mitigation strategies.
• Facilitates knowledge transfer and lessons learned sessions to improve future program execution.

Internal IT Project Manager

Platform Engineer

• Works as part of a 24/7 team working on rotational shifts
• Works as part of Platform and Content Engineering handling tunings, stake holder requests, escalations, reporting, trainings
• Administers the organization's security tools to gather security logs from environment
• Performs lifecycle management of the supported security tools/technologies, Break-fix, Patching, Live update
• Adheres to SOPs and notify stake holders on log flow/log format issues
• Documents best practices
• Identifies opportunities to make automations which will help the incident response team
• Performs security incident handling and response from several vectors including End Point Protection and Enterprise Detection and response tools, attack analysis, malware analysis, network forensics, computer forensics, and a broad range of skills in LAN technologies, Windows and Linux O/S’s, and general security infrastructure
• Carries out agreed maintenance tasks
• Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required
• Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information
• Investigates causes of incidents and seeks resolution
• Escalates unresolved incidents and follow up until incident is resolved
• Provides service recovery, following resolution of incidents
• Documents and closes resolved incidents according to agreed procedures
• Investigates and identifies root cause of incidents and assist with the implementation of agreed remedies and preventative measures
• Maintains knowledge of specific specialisms, provides detailed advice regarding their application
• Ensures efficient and comprehensive resolution of incidents, including ensuring that repairs are carried out by coordinating product requests, working with other team members
• Logs all such incidents in a timely manner with the required level of detail with all the necessary
• Cooperates with all stakeholders including client IT environments, vendors and carriers to expedite diagnosis of errors and problems and to identify a resolution

Security Platform Engineer

• Provide leadership, ideation and metric driven strategic direction for commercialization and go-to-market plans
• Develop and execute a tailored GTM strategy for the P&C and L&A sectors
• Collaborate with marketing, sales, product, and engineering teams
• Analyze insurance industry trends and competitive landscapes
• Collaborate directly with senior client stakeholders to understand specific P&C/L&A infrastructure and pain points
• Lead the end-to-end delivery of complex AI solutions within client environments
• Act as the primary technical advisor to clients

Senior Director, Insurance AI Innovation – GTM Advisory

DevOps Engineer

• Monitors system health, performance metrics, and alerts to identify and respond to incidents promptly
• Works with Senior Site Reliability Engineers and teams to diagnose issues, troubleshoot problems, and restore services in a timely manner
• Assists in the deployment and release of software applications and infrastructure changes
• Collaborates with development teams to ensure smooth deployments, implement best practices, and minimize downtime during releases
• Collaborates with senior SREs and operations teams to automate routine tasks and improve operational efficiency
• Assists in capacity planning efforts, monitor resource utilization, and make recommendations for scaling infrastructure and services based on projected needs
• Collaborates with senior SREs to ensure adequate capacity to meet growing demands
• Documents incidents, their impact, and resolution procedures to maintain an incident knowledge base
• Participates in post-incident reviews, contributes to root cause analysis, and helps implement preventive measures to minimize future incidents
• Collaborates with security teams to implement security best practices and ensure compliance with industry standards and regulations
• Assists in monitoring and responding to security incidents, applying appropriate mitigation measures
• Stays updated with the latest industry trends, emerging technologies, and best practices in Site Reliability Engineering
• Seeks opportunities to expand technical skills and knowledge through training, certifications, and self-study.