NTT DATA, Inc.

Security Platform Engineer

NTT DATA, Inc.

full-time

Posted on:

Location Type: Office

Location: Bangalore • India

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Tech Stack

Linux

About the role

  • Works as part of a 24/7 team working on rotational shifts
  • Works as part of Platform and Content Engineering handling tunings, stake holder requests, escalations, reporting, trainings
  • Administers the organization's security tools to gather security logs from environment
  • Performs lifecycle management of the supported security tools/technologies, Break-fix, Patching, Live update
  • Adheres to SOPs and notify stake holders on log flow/log format issues
  • Documents best practices
  • Identifies opportunities to make automations which will help the incident response team
  • Performs security incident handling and response from several vectors including End Point Protection and Enterprise Detection and response tools, attack analysis, malware analysis, network forensics, computer forensics, and a broad range of skills in LAN technologies, Windows and Linux O/S’s, and general security infrastructure
  • Carries out agreed maintenance tasks
  • Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required
  • Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information
  • Investigates causes of incidents and seeks resolution
  • Escalates unresolved incidents and follow up until incident is resolved
  • Provides service recovery, following resolution of incidents
  • Documents and closes resolved incidents according to agreed procedures
  • Investigates and identifies root cause of incidents and assist with the implementation of agreed remedies and preventative measures
  • Maintains knowledge of specific specialisms, provides detailed advice regarding their application
  • Ensures efficient and comprehensive resolution of incidents, including ensuring that repairs are carried out by coordinating product requests, working with other team members
  • Logs all such incidents in a timely manner with the required level of detail with all the necessary
  • Cooperates with all stakeholders including client IT environments, vendors and carriers to expedite diagnosis of errors and problems and to identify a resolution

Requirements

  • Seasoned working knowledge on implementation and monitoring of any SIEM or security tools/technologies
  • Seasoned knowledge on security architecture, worked across different security technologies
  • Customer service orientated and pro-active thinking
  • Problem solver who is highly driven and self-organized
  • Great attention to detail
  • Good analytical and logical thinking
  • Excellent spoken and written communication skills
  • Team player with the ability to work well with others and in group with colleagues and stakeholders
  • Bachelor's degree or equivalent in Information Technology or related field
  • Relevant level of Networking certifications such as CCNA, JNCIA, ACCA, PCNSA, CCSA etc. preferred
  • Relevant level of Security certifications such as AZ-500, SC-200, Security+, CEH, CISSP, CISM etc. will be added advantage
  • Seasoned experience in Security technologies like (Firewall, IPS, IDS, Proxy etc.)
  • Seasoned experience in technical support to clients
  • Seasoned experience in diagnosis and troubleshooting
  • Seasoned experience providing remote support in Security Technologies
  • Seasoned experience in SOC/CSIRT Operations
  • Seasoned experience in handling security incidents end to end
  • Knowledge on networking, Linux and security concepts
  • Seasoned experience in configuring/managing security controls such as Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, HoneyPots and other security tools
  • Knowledge on log collection mechanism such as Syslog, Log file, DB API
  • Knowledge in security architecture
  • Seasoned experience in Security engineering.
Benefits
  • Diversity and inclusion
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SIEMsecurity toolssecurity architecturenetworkingLinuxFirewallIPSIDSProxyEDR
Soft Skills
customer serviceproactive thinkingproblem solvingself-organizationattention to detailanalytical thinkinglogical thinkingcommunication skillsteam playercollaboration
Certifications
CCNAJNCIAACCAPCNSACCSAAZ-500SC-200Security+CEHCISSP