New Relic

Sales

• Create and deliver a Public Sector - Federal and SLED - strategic sales plan to serve as a road map for establishing and developing New Relic’s client relationship using your detailed understanding of customer requirements
• Achieve client-specific revenue and growth targets, align sales activities to achieve quarterly and annual revenue targets while showing the ability to partner with our federal GSI’s and regional partner ecosystem.
• Own the relationship within all public sector clients across objectives, opportunities, power map strategies, concerns and barriers; responsible for originating, managing and building strong personal relationships with key client executives, line of business decision-makers and influencers
• Identify new business opportunities, develop new senior level relationships, nurture and grow existing business
• Lead the growth plan and drive New Relic’s position with key public sector entities and agencies
• Ability to travel regularly
• Meet and exceed consumption sales goals
• Engage with customer executives as a New Relic Sponsor on top accounts/opportunities
• Forecast all Key Performance Indicators of consumption
• Lead cross functional strategies for revenue and adoption.
• Successfully recruit, mentor and develop a high performing sales organization
• Input and design compensation strategies
• Engage and coach AE’s on executive engagement and sales capability
• Maintain strong operational hygiene and integrity
• Implement consistent MEDDPPIC and CoM methodology for effective opportunity management
• Build Individual professional development plans for team members
• Inspire and lead career growth for team members
• Improve the scalability, efficiency and effectiveness of our sales team
• Communicate proactively with customers and internally within your team, handle risks and issues and raising upwards as needed
• Partner with pre-sales, marketing, channels, sales ops to identify revenue opportunities and drive revenue and customer satisfaction.

Director, Sales – Public Sector

Full-stack Engineer

• Build an extraordinary database-as-a-service platform that will provide streamlined cloud services for our customers using MySQL, PostgreSQL, Redis, and Kubernetes
• Write efficient and optimized code to build tools and applications that facilitate database management and orchestration
• Monitor and optimize databases to ensure high availability, performance, and security
• Develop and maintain Kubernetes Operators (controllers) in Go to automate databases and related resources.
• Develop automation for database and Kubernetes-related tasks such as provisioning, backup, scaling, and monitoring.
• Champion best practices for database high availability, performance tuning, and security across the platform.

Senior Software Engineer – Database Platform

Accountant

• Take full ownership of the revenue-related month-end close, ensuring our financial reporting is accurate, timely, and transparent.
• Review customer contracts and non-standard terms to determine the correct revenue treatment, providing clear and concise accounting documentation.
• Prepare and reconcile essential revenue schedules, including deferred revenue and contract assets/liabilities, maintaining a high standard of precision.
• Drive continuous improvement by streamlining our Order-to-Cash processes and supporting vital SOX audit controls.
• Act as a subject matter expert on special projects and ad-hoc requests, providing the revenue accounting insights needed for senior management to make informed decisions.

Lead Revenue Recognition Accountant

Program Manager

• Strategic Leadership: Refine and champion a long-term ESG roadmap that aligns with New Relic’s core business goals, chairing governance meetings to ensure global accountability across environmental and social initiatives.
• Data Integrity & Disclosure: Lead the end-to-end collection and validation of ESG metrics, managing the production of annual disclosures and ensuring our reporting meets the high standards of frameworks like SASB, TCFD, and CDP.
• Cross-Functional Collaboration: Partner with teams ranging from Product (Cloud Infrastructure) to Finance and HR to embed sustainable practices into our value chain and daily operations.
• Regulatory & Risk Oversight: Monitor the global landscape for evolving ESG regulations, performing gap analyses and implementing mitigation strategies to keep the organization compliant and ahead of industry benchmarks.

Principal Environmental, Social, Governance (ESG) Program Manager

Customer Success Manager

• Own customer adoption, onboarding, and continued success at your customer base.
• Document adoption and success
• Lead all aspects of the adoption, optimization, and integration of New Relic’s products within customers’ business infrastructure
• Be a joint partner with Sales to identify revenue opportunities through the upsell of new services and contract renewals
• Voice support for new product features & provide customer feedback to New Relic product management and engineering groups
• Maintain a deep understanding of the customer’s business as well as their technical environment
• As this is a field-based role you will need to enjoy some travel, extensive travel opportunities for those that want to.

Senior Technical Success Manager

Solutions Engineer

• Support the Mid-Market Sales team with opportunity qualification, demonstrations, Proof of Concept presentations (POC), RFP responses & business justification in a presales capacity.
• Develop deep expertise in New Relic products and services to provide customer-specific value propositions highlighting the benefits and differentiators of our products.
• Identify and resolve critical business/technical issues.
• Take technical ownership of the entire sales cycle and drive it to a successful close.

Solutions Consultant I

Account Executive

• Build Relationships Face-to-Face
• Enjoy Autonomy and Trust
• Engage at the Highest Levels
• Drive Market Impact

Account Executive – Enterprise Sales

• Transforming Carahsoft from a fulfillment vehicle into a proactive demand-generation engine for the Public Sector (SLED) (FED).
• Launching Ingram Micro as our primary global distributor for North American commercial business.
• Maximize the full breadth of Carahsoft’s demand generation engine to drive proactive growth.
• Leverage Carahsoft’s distribution network as a force multiplier to activate downstream VARs and Federal System Integrators (FSIs).
• Lead the end-to-end launch of distribution for our North American commercial business.
• Manage the current high volume of smaller North American partners while simultaneously building the framework to migrate their day-to-day operations to distribution.

Senior Partner Sales Manager – Public

• Recruit, and onboard high-potential VAR & MSP partners, negotiating contracts and establishing clear expectations for sales, marketing, and technical support.
• Develop and execute strategic sales plans with VAR & MSP partners, setting realistic sales targets and tracking progress against goals.
• Grow users, consumption, and net new logos thru VAR & MSP Partners
• Drive net new sales with your key focus partners
• Work with various business units within New Relic - Sales, Customer Service/Technical teams, Services, Product & Marketing teams to build partner driven revenue
• Lead partner relationship & enablement initiatives across New Relic ecosystem partner types
• Collect and evangelize partner success journeys internally with sales teams, management, and externally within partner ecosystems
• Distribute partner success & enablement content to pre and post sales teams
• Work with Leadership & Sales Operations to measure program efficiency across partners

Senior Partner Sales Manager – East

Engineering Manager

• Hands on with data analysis and technical problem solving
• Leverage open source tools like OpenTelemetry to acquire data
• Help design and build our APM agents that run in our customer environments and give engineers deep insight into application performance, and business line owners actionable intelligence on their business performance
• Build processes that ensure reliability, scalability, team growth and execution
• Work across teams to build engineering plans and execute, getting things done in a distributed, large-scale, and fast-growing environment

Manager, Software Engineering

Operations

• Conduct deep-dive analyses of our end-to-end O2Q process
• Lead the implementation and optimisation of Salesforce RevCloud
• Propose and implement system enhancements and policy shifts
• Create the "gold standard" for our operations by documenting future-state processes
• Partner with Sales Enablement to translate complex processes into playbooks
• Define and track key metrics to provide proof of improvements

Deal Operations Process Lead

Accounting Manager

• Drive Innovation: Act as the catalyst for operational excellence, working cross-functionally to refine accounting systems and policies.
• Transform the Cycle: Lead initiatives to shorten and modernise the close cycle, ensuring our processes are as agile as our business.
• Enable the Team: Create the "gold standard" for our operations by developing playbooks, templates, and standard operating procedures.
• Lead Learning: Spearhead the Controllership learning framework, designing and delivering technical trainings that keep our Finance group at the forefront of the industry.
• Manage Complexity: Partner with FP&A, Legal, and HR to navigate special accounting projects and complex transactions.
• Systems Evolution: Coordinate critical tasks for accounting system implementations, including leading User Acceptance Testing (UAT).

Senior Manager, Accounting Operations

Procurement

• Develop and maintain positive business relationships with suppliers as well as key stakeholders and budget owners and collaborate with internal customer/category groups in a personable, approachable manner
• Sponsor and lead high-complexity, mission-critical RFx initiatives
• Lead and support complex commercial negotiations across software, SaaS, cloud, hardware, and professional services
• Own and strengthen critical supplier relationships, resolving issues and driving continuous improvement.
• Lead the Travel and Expense function for the company
• Develop and implement sourcing strategies, procurement & travel policies, and governance across all spend categories
• Partner closely with Legal, Security, Finance, and Technology leaders to align on cross-functional goals
• Drive cost optimization, market benchmarking, and total cost of ownership (TCO) analysis
• Lead organizational change and strategic procurement programs aligned to business objectives.
• Manage departmental budget and define performance metrics and evaluation criteria
• Build, lead, and develop high-performing, distributed procurement teams
• Provide executive-level communication, guidance, and reporting on procurement objectives and outcomes.

Director, Sourcing & Procurement

Data Scientist

• Lead the design, development, and deployment of advanced ML models and predictive algorithms to solve critical business problems, such as churn prediction, user segmentation, and product usage forecasting.
• Serve as a technical subject matter expert, guiding the team on best practices in statistical analysis, experimentation design, and code quality.
• Partner with PMs and Engineers to translate ambiguous business questions into rigorous data science projects with actionable outcomes.
• Drive the adoption of MLOps best practices, ensuring models are scalable, reproducible, and monitored effectively in production.
• Perform deep-dive analyses on user behavior and product performance to identify opportunities for optimization and growth.
• Mentor and coach other data scientists and analysts, fostering a culture of continuous technical learning and innovation.
• Communicate complex technical findings to non-technical stakeholders through compelling data storytelling and visualization.

Lead Data Scientist

Human Resources

• Serve as the subject matter expert on all global and local ER policies, providing interpretation and risk-based guidance to HR Business Partners (HRBPs) and managers.
• Manage and document complex employee relations investigations, escalating high-risk sensitive cases to senior HR leaders or legal partners as appropriate.
• Provide clear, consistent, and legally sound advice to managers on policy interpretation, especially in cases where local laws intersect with global standards.
• Provide day-to-day performance management guidance to management (coaching, counseling, career development, performance improvement plans, disciplinary actions, etc.)
• Often play the role of coach, mediator, and connector between employees and management.
• Execute the dissemination and maintenance of global HR policies and the employee handbook, ensuring consistent interpretation while accommodating local legal requirements.
• Apply current knowledge of international and US labor laws to ER cases, partnering with Legal and HRBPs to assess the impact of new legislation on existing practices.
• Design, maintain, and standardize official employment templates for multi-country use, ensuring localization of legal clauses where required.
• Support the identification of new or streamlined global HR operational processes (e.g., leave management, international onboarding/offboarding) to enhance efficiency and compliance across all entities.
• Help establish and maintain system of record for all investigations and documented performance issues
• Create consistent reporting process/dashboard that can be shared on demand and monthly cadence
• Take a holistic approach to investigations, identifying themes, root causes and key issues and partner with HRBPs and Legal on proactive solutions
• Company-wide training on key performance management and employee topics
• Improve and scale the company approach to employee relations and performance management