Neogrid

Onboarding Specialist

• Assist in the implementation of Planning and Replenishment solution projects;
• Participate in process mapping meetings;
• Configure tools used by the Supply business unit;
• Collect, organize, validate, and analyze client data;
• Create technical documentation, prepare meeting minutes, and produce reports;
• Participate in and deliver client training sessions.

Junior Customer Onboarding Consultant

Inside Sales

• Lead negotiations from first contact through to closing;
• Operate autonomously to make commercial decisions;
• Conduct discovery, proposal, and closing meetings;
• Understand the metrics behind actions and recommend adjustments;
• Collaborate closely with Marketing, Customer Success, and Product teams;
• Share learnings and propose improvements.

Inside Sales – Mid-level

• Conduct meetings scheduled by the SDR (pre-sales) team through to deal closure, make cold calls, and subsequently be responsible for logging contacts in the CRM according to our service model and funnel cadences;
• Perform active outbound prospecting with potential clients in the database;
• Execute follow-ups according to the stages of the sales funnel;
• Conduct consultative sales and be responsible for the entire sales process (negotiation and closing);
• Prepare, present, and send commercial proposals;
• Negotiate commercial terms to close deals;
• Maintain an organized calendar and ensure accurate CRM entries to capture information for each lead/client;
• Identify improvements for processes and/or products.

Inside Sales, Junior

Backend Engineer

• Colaborar com equipes multidisciplinares para desenvolver e dar manutenção em soluções inovadoras;
• Participar na arquitetura de sistemas;
• Desenvolver e manter código de alta qualidade, garantindo a escalabilidade, segurança e desempenho;
• Solucionar problemas complexos, realizar revisões de código;
• Atualizar-se com as tendências tecnológicas e propor a adoção de novas tecnologias e melhores práticas;
• Desenvolver e fazer a manutenção de sistemas utilizando Java, Spring Boot, JSP, Docker e React JS;
• Participar de Refatoração de códigos e otimização de consultas SQL;
• Participar ativamente do processo de Code Review afim de proteger o código e os padrões do time;
• Desenvolver e fazer a manutenção de pipelines de CI/CD;
• Desenvolver testes e pipeline de testes.

Desenvolvedor Full-Stack Pleno, Java

Account Manager

• Atuar na gestão estratégica de uma carteira de clientes enterprise da Lett;
• Conduzir relacionamento com stakeholders estratégicos;
• Liderar reuniões executivas (QBRs/MBRs);
• Traduzir informações e insights em direcionamentos estratégicos para clientes;
• Identificar oportunidades de crescimento da carteira;
• Definir estratégias e planos de ação para retenção e evolução das contas;
• Liderar e desenvolver o time de CSMs;
• Realizar acompanhamento de performance e desenvolvimento do time;
• Atuar de forma colaborativa com áreas internas;
• Liderar projetos e iniciativas estruturantes.

Key Account Manager – Gerente de Estratégia Digital

• Lead the implementation of a SaaS platform for clients in the Industry and Retail sectors
• Gather requirements, configure the platform, perform integrations, provide training, and support post Go-live
• Map client processes through discovery interviews and requirements workshops
• Collect and analyze documents required to build AS IS and TO BE process flows
• Present platform solutions and configurations based on the mapped processes
• Perform data analysis and load data into the platform
• Define the integration flow between the client and the system
• Execute system configurations and parameterizations following the implementation process
• Perform unit and end-to-end testing of the parameterizations performed
• Present the configured solution to clients
• Support clients during the acceptance (homologation) phase
• Deliver remote and/or in-person training to users and involved teams
• Provide post Go-live follow-up, ensuring support and adoption of the solution
• Support enhancement requests and any additional contracted services
• Prepare documentation according to the department methodology and internal standards.

Senior Customer Onboarding Analyst

Marketing

• Plan and execute inbound content strategies aligned with demand generation, brand awareness, and brand positioning goals
• Provide strategic insights based on data (content performance, audience behavior, and market trends)
• Create rich, multi-format content (articles, landing pages, e-books, case studies, scripts, emails, social posts) focused on conversion, SEO, and the customer journey
• Monitor performance metrics (traffic, engagement, conversion, MQLs)
• Advise internal stakeholders (marketing, product, sales) on content best practices
• Identify and close content gaps throughout the funnel
• Support development and evolution of the inbound strategy
• Assist in managing vendors and freelancers

Mid-level Marketing Analyst, Inbound Content Specialist

Project Manager

• Liderar projetos complexos de desenvolvimento de produto, integrações e implementações para clientes enterprise
• Definir escopo, cronograma, orçamento e critérios de sucesso de múltiplos projetos simultâneos
• Gerenciar riscos, dependências e impedimentos de forma proativa
• Garantir entrega dentro do prazo, escopo e qualidade acordados
• Atuar como ponto focal entre times internos (Ex.: engenharia, produto, vendas, CS e TI)
• Conduzir reuniões executivas de status e apresentar resultados à liderança sênior
• Influenciar decisões estratégicas sem necessariamente ter autoridade hierárquica
• Mentorear gerentes de projetos júnior e pleno
• Estruturar e evoluir o PMO (escritório de projetos) ou práticas ágeis da empresa
• Definir frameworks, templates e boas práticas para toda a equipe de projetos
• Conduzir retrospectivas e implementar melhorias de processo

Gerente de Projetos Sênior

• **Nesta oportunidade, você irá atuar com:**
• **Gestão de Projetos**
• - Planejar, executar e monitorar projetos de corporativos estratégicos
• - Gerenciar escopo, cronograma, orçamento e riscos de forma proativa
• - Garantir a entrega dentro dos prazos e com qualidade, alinhado aos OKRs da empresa
• - Conduzir cerimônias ágeis (planning, daily, review, retrospectiva) assim como ritos tradicionais do PMI (a depender da situação e do projeto)
• **Comunicação e Stakeholders**
• - Ser o ponto focal entre times internos (Ex.: Produto, Engenharia, Customer Success, Vendas e TI)
• - Elaborar relatórios de status, dashboards e apresentações executivas
• - Antecipar e comunicar desvios de prazo ou escopo com clareza e plano de ação
• **Processos e Melhoria Contínua**
• - Identificar gargalos nos fluxos de entrega e propor melhorias
• - Documentar processos, lições aprendidas e boas práticas
• - Apoiar a evolução do PMO ou da cultura de gestão da empresa
• **Pessoas e Times**
• - Facilitar a colaboração entre os grupos de trabalho e áreas distintas
• - Remover impedimentos que bloqueiam o progresso das equipes
• - Mentorar analistas ou coordenadores juniores de projeto (quando aplicável)

Gerente de Projetos – Pleno

Business Development Rep

• Conduct outbound prospecting, identifying and qualifying potential clients in target markets
• Use multichannel approaches (email, phone, LinkedIn, events, ABM, etc.) with structured and personalized cadences
• Create and validate strategic lead lists based on ICPs and priority segments
• Nurture leads with strategic, personalized follow-ups
• Provide continuous feedback to marketing, product, and the Business Managers team regarding objections, demands, and lead fit
• Operate CRMs and prospecting tools (HubSpot, Sales Navigator, etc.)
• Manage pipeline accurately, updating contacts, statuses, and notes in a disciplined manner
• Create and refine cadences, scripts, and templates with a focus on conversion
• Work together with our sales team to generate business opportunities
• Contribute to achieving team results.

Business Development Representative

Revenue Operations

• Work on revenue enablement projects, supporting Sales and Customer Success teams with processes, tools, and content that increase efficiency and conversions throughout the funnel;
• Contribute to the creation and maintenance of playbooks, training materials, and onboarding flows for commercial teams;
• Develop training tracks and enablement programs aligned with the company’s go-to-market strategies;
• Monitor revenue team performance metrics (win rate, ramp time, sales productivity) and propose data-driven improvements;
• Guide Sales, SDR, and CS teams on the correct use of the commercial tech stack (CRM, automation platforms, engagement tools);
• Resolve process bottlenecks identified between Marketing, Sales, and Customer Success, promoting alignment and operational efficiency;
• Assist in creating and curating sales enablement content such as battle cards, outreach scripts, and use-case materials by segment;
• Support analysis of commercial performance data to inform strategic revenue operations decisions.

Revenue Enablement Analyst, Mid-level

Sales Operations Manager

• Design, maintain and evolve variable compensation models for XDR, Sales Engineers, Customer Success and Implementation teams, ensuring clear, competitive policies aligned with the commercial strategy;
• Provide analytical insights into growth levers by product, supporting Sales, Finance and HR teams in decision-making on incentive structures and campaigns;
• Develop annual and ad-hoc incentive campaigns for all revenue teams, from conceiving mechanics to communication, monitoring and result calculation;
• Monitor individual and team performance covered by variable compensation programs, tracking KPIs, goal variances and adherence to current policies;
• Advise commercial leaders and managers on the rules, mechanics and criteria of variable compensation programs, serving as a technical reference for questions about calculations and eligibility;
• Resolve inconsistencies and discrepancies in commission and campaign calculations, acting as the point of contact between Commercial, Finance and Payroll to ensure accurate, timely settlement;
• Help leadership teams simulate variable compensation scenarios for product launches, mix changes or commercial restructurings, supporting decisions with data and modeling;
• Assist in drafting and reviewing variable compensation policies, documenting rules, eligibility criteria and approval flows to ensure governance and traceability of programs.

Senior Sales Operations Analyst

Customer Success Manager

• Manage relationships with clients across various areas within the retail sector;
• Identify opportunities for improvement and value creation for clients;
• Identify expansion opportunities (up-sell and cross-sell) within the client base;
• Manage a portfolio of clients, monitoring their journey and progress;
• Log client interactions in Sense Data, collect feedback, and report insights to the team;
• Track success metrics (engagement, usage, satisfaction, etc.);
• Contribute to client retention and satisfaction;
• Anticipate risks and take actions to retain clients;
• Monitor the Net Promoter Score (NPS) for clients in the portfolio, analyze satisfaction survey results, and identify trends in customer perception.

Customer Success Executive – Junior

• Collaborate with multidisciplinary teams to develop and maintain innovative solutions
• Participate in system architecture
• Develop and maintain high-quality code, ensuring scalability, security, and performance
• Troubleshoot complex issues and perform code reviews
• Stay up to date with technology trends and propose adoption of new technologies and best practices
• Develop and maintain systems using Java, Spring Boot, JSP, React, Docker, etc.
• Participate in code refactoring and SQL query optimization
• Actively participate in the code review process to protect the team’s code and standards
• Develop and maintain CI/CD pipelines
• Develop tests and testing pipelines.

Junior FullStack Developer, Java

Data Scientist

• Develop predictive and prescriptive models using machine learning techniques
• Explore and analyze data to generate strategic insights
• Build data pipelines and features for modeling
• Collaborate with business areas to understand problems and propose data-driven solutions
• Validate, test, and monitor models in production
• Communicate results clearly to technical and non-technical stakeholders
• Contribute to the evolution of data architecture and best practices.