Neogrid

Operations

• Work within the SalesOps team, providing operational and strategic support to the commercial area;
• Update and maintain account, customer and opportunity records in the CRM, ensuring data integrity and quality;
• Support the collection, validation and structuring of information for commercial proposals in partnership with sales representatives;
• Ensure correct integration and consistency of data between CRM and ERP systems;
• Manage and update commercial contracts, ensuring compliance with internal policies;
• Assist in resolving issues related to billing, customer records and sales workflows with the responsible teams;
• Proactively identify and suggest improvements to commercial processes, workflows and systems;
• Prioritize recurring and ad hoc requests, balancing deadlines and deliverables with autonomy and organization;
• Respond to questions and guide commercial users on CRM usage and related processes;
• Analyze opportunity data and funnel information to support the accuracy of metrics and generate insights.

Junior Sales Operations Analyst

• Act as a member of the SalesOps team, contributing to operational and analytical support for the commercial area
• Manage and keep account, customer and opportunity records in the CRM up to date
• Support the collection, validation and organization of information for the preparation of commercial proposals
• Monitor and support data consistency and integration between CRM and ERP systems
• Manage and update commercial contracts
• Support the resolution of issues related to billing, customer master data and the sales process flow
• Identify opportunities to improve commercial processes, systems and operational workflows
• Organize and prioritize recurring and ad hoc requests from the commercial area
• Assist and guide commercial users on the use of the CRM
• Analyze sales funnel data and related information

Commercial Operations Analyst - Mid-level

Financial Planning and Analysis

• Assist in building the budget
• Update recurring financial reports (actual vs. budgeted)
• Collect and organize data from different departments
• Support basic variance analyses
• Prepare dashboards and presentations
• Support financial close activities (interface with accounting)
• Ensure consistency and quality of datasets

Junior FP&A Analyst

• Liderar ciclos de planejamento financeiro (budget, forecast, long range plan)
• Atuar como parceiro financeiro de estratégia com a diretoria (C-level / gerentes seniores)
• Construir análises estratégicas e cenários (what-if)
• Apoiar decisões críticas (investimentos, cortes, expansão)
• Garantir governança financeira e disciplina orçamentária
• Influenciar e “desafiar” áreas (role de controle e provocação)
• Estruturar e evoluir processos e ferramentas de FP&A
• Mentorar analistas mais juniores

Analista FP&A, Senior

Backend Engineer

• Work with Brazil's largest industrial and retail companies
• Analyze and implement corrective and enhancement (evolutionary) maintenance
• Contribute to the product's evolution
• Perform corrective and enhancement (evolutionary) maintenance
• Participate in the development of new products
• Support client migrations to new versions

Senior Fullstack Developer, Java, JSF, JSP

Customer Success Manager

• Realizar a gestão de uma carteira de clientes de médio porte e/ou média complexidade;
• Acompanhar e analisar o Health Score dos clientes da sua carteira, investigando os principais fatores e propondo ações para evolução da satisfação, adoção e resultados;
• Conduzir agendas recorrentes com clientes conforme a etapa da jornada e cadência definida pela área;
• Identificar dores, riscos e oportunidades junto aos clientes, direcionando demandas para as áreas responsáveis e acompanhando os desdobramentos;
• Construir e executar planos de sucesso, com foco em retenção, engajamento e crescimento das contas;
• Analisar dados de uso e indicadores da carteira para identificar oportunidades de melhoria, expansão e mitigação de churn;
• Atuar preventivamente diante de sinais de risco, estruturando planos de ação com apoio do time quando necessário;
• Desenvolver relacionamento com stakeholders dos clientes, fortalecendo a parceria e ampliando a percepção de valor;
• Atuar de forma consultiva, apoiando o cliente na melhor utilização da solução e na evolução dos seus processos.

• Atuar no desenvolvimento de software de sistemas de alta complexidade
• Contribuir para o desenvolvimento de projetos de software, participando das etapas de concepção, implementação e entrega
• Colaborar nas discussões de arquitetura e modelagem de software em ambientes com Monolito e Microserviços
• Implementar e manter código em Java e React, garantindo qualidade, segurança e performance
• Trabalhar junto a equipes multidisciplinares para desenvolver e manter soluções tecnológicas
• Aplicar boas práticas de desenvolvimento e utilizar padrões de projeto (Design Patterns)
• Participar de revisões de código e contribuir com sugestões de melhorias
• Manter-se atualizado com tendências tecnológicas relevantes para o contexto da empresa
• Participar de refatorações e otimizações de consultas SQL
• Desenvolver código para manipulação de grandes volumes de dados
• Desenvolver e manter pipelines de CI/CD e de testes automatizados

Desenvolvedora FullStack Pleno – Java, React

• Work on the development of highly complex software systems
• Contribute to software project development, participating in conception, implementation and delivery phases
• Collaborate in architecture and software modeling discussions in monolithic and microservices environments
• Implement and maintain code in Python and React, ensuring quality, security and performance
• Work with multidisciplinary teams to develop and maintain technology solutions
• Apply development best practices and use design patterns in day-to-day work
• Participate in code reviews and provide suggestions for improvements
• Stay up to date with technology trends relevant to the company context
• Participate in refactoring and optimization of SQL queries
• Develop code to handle large volumes of data
• Develop and maintain CI/CD pipelines and automated testing pipelines

Mid-Level Full-Stack Developer, Python, React

Onboarding Specialist

• Fazer o levantamento de requisitos junto aos clientes
• Alinhar com os clientes a fim de esclarecer etapas da implantação
• Efetuar mapeamento e entendimento das necessidades do cliente
• Buscar conhecer os padrões de implantação das soluções
• Apoiar tecnicamente o cliente durante a implantação
• Executar configurações e parametrizações no sistema
• Acompanhar a implantação dos produtos junto ao cliente
• Realizar treinamentos a público interno e clientes
• Engajar os usuários no uso da solução
• Elaborar documentações, cronogramas, apresentações de kick-off e planos de ações

Analista de Customer Onboarding, Júnior

Full-stack Engineer

• Work in close partnership with Product Managers (PMs) and Designers
• Contribute to advancing the squad's technical maturity
• Develop and retain talent by creating Individual Development Plans
• Track performance indicators and engineering metrics
• Guide the team in making complex technical decisions
• Remove impediments that affect the team's workflow
• Manage technical debt
• Mediate between Engineering, Product and UX
• Provide direct leadership to a predominantly senior team

Software Engineering Supervisor

• Serve as the reference for Product Operations Enablement, designing and maintaining practices that enable the scaling of the product ecosystem.
• Define and evolve workflows, rituals, standards and tools, connecting strategy, Discovery and Delivery.
• Support squads and leadership in objective-based management, promoting strategic alignment and clarity of priorities (Product OKRs).
• Define and maintain people-related processes for product teams, including hiring and performance evaluations.
• Ensure clarity of responsibilities and interfaces.
• Ensure onboarding of new product team members.
• Work closely with Product Analytics to define and monitor health, flow, discovery and performance metrics, generating actionable insights.

Product Operations Specialist – ProdOps

• Lead architecture definitions and strategic technical decisions with a focus on scalability, robustness, and alignment with business objectives
• Serve as a technical reference across multiple teams and system domains, promoting consistency and technical excellence
• Identify structural issues and opportunities for improvement in existing systems, leading reengineering initiatives
• Mentor engineers at all levels, fostering technical growth and the dissemination of best practices
• Collaborate with product, business, and engineering teams to translate strategic requirements into sustainable technical solutions
• Define and oversee development standards, technical reviews, and large-scale code governance
• Conduct in-depth technical design reviews (Tech Design Review), ensuring alignment with the architecture and long-term vision
• Be proactive in identifying and mitigating technical risks and in sharing knowledge across teams
• Lead initiatives for stack evolution, adoption of new technologies, and technical modernization strategies
• Ensure excellence in observability, reliability, security, performance, and cost of systems.

Software Architect – Specialist

Administration

• Support hiring and onboarding processes, verify documents, and complete employee registrations
• Assist in organizing and updating information in the payroll system
• Develop practical knowledge of personnel/HR routines and labor legislation
• Monitor employee movements and new hires in coordination with the Talent Acquisition team
• Guide employees and candidates on basic documentation questions and onboarding processes
• Assist with daily departmental tasks, with support from the team.

HR Administration Intern

Product Designer

• Work strategically on product design, ensuring an intuitive and efficient user experience
• Actively collaborate with cross-functional teams to ensure design decisions meet both user needs and business objectives
• Turn research insights and data into visual and interactive solutions, creating wireframes, prototypes and interfaces aligned with the company's design system
• Conduct and interpret usability research and user interviews, translating findings into product improvements
• Oversee front-end development, ensuring adherence to design and adjusting solutions as needed
• Define and monitor success metrics, proposing improvements based on data
• Collaborate on the evolution of the Design System, ensuring visual consistency and scalability of components
• Ensure knowledge management and dissemination through clear documentation and by sharing learnings with the team
• Continuously learn and stay updated on Product Design techniques, trends and best practices.

UX/UI Designer – Mid-level

• Work with Brazil’s largest manufacturers and retailers
• Analyze and implement corrective and enhancement maintenance
• Contribute to product evolution
• Perform corrective and enhancement maintenance
• Participate in the development of new products
• Participate in code reviews
• Support customer migrations to new versions