Senior Sales Operations Analyst

Neogrid

. Design, maintain and evolve variable compensation models for XDR, Sales Engineers, Customer Success and Implementation teams, ensuring clear, competitive policies aligned with the commercial strategy; .

Posted 4/21/2026full-timeSão Paulo • 🇧🇷 BrazilSeniorWebsite

About the role

Key responsibilities & impact

Design, maintain and evolve variable compensation models for XDR, Sales Engineers, Customer Success and Implementation teams, ensuring clear, competitive policies aligned with the commercial strategy;
Provide analytical insights into growth levers by product, supporting Sales, Finance and HR teams in decision-making on incentive structures and campaigns;
Develop annual and ad-hoc incentive campaigns for all revenue teams, from conceiving mechanics to communication, monitoring and result calculation;
Monitor individual and team performance covered by variable compensation programs, tracking KPIs, goal variances and adherence to current policies;
Advise commercial leaders and managers on the rules, mechanics and criteria of variable compensation programs, serving as a technical reference for questions about calculations and eligibility;
Resolve inconsistencies and discrepancies in commission and campaign calculations, acting as the point of contact between Commercial, Finance and Payroll to ensure accurate, timely settlement;
Help leadership teams simulate variable compensation scenarios for product launches, mix changes or commercial restructurings, supporting decisions with data and modeling;
Assist in drafting and reviewing variable compensation policies, documenting rules, eligibility criteria and approval flows to ensure governance and traceability of programs.

Requirements

What you’ll need

Experience with: managing variable compensation and commission models for commercial teams (XDR, Sales, CS or similar), designing and running sales incentive campaigns, settling and closing variable compensation with interfaces to Payroll and Finance, and analyzing commercial performance by product, channel or segment;
Knowledge of: structuring incentive policies and documenting eligibility rules, revenue and funnel metrics (ARR, MRR, churn, expansion, conversion), advanced Excel or Google Sheets for scenario modeling and RV simulations, quota-setting logic and commission accelerators/decelerators;
Familiarity with CRMs such as Salesforce, HubSpot or Pipedrive, payroll processes and tax/charges applied to variable pay;
Familiarity with BI tools such as Power BI or Looker;
Clear communication skills to translate complex rules into accessible language for teams;
Analytical ability to identify inconsistencies and propose adjustments to models;
Influential profile, organized and deadline-oriented, especially for monthly commission close;
Proactive mindset to anticipate the impact of commercial changes on incentive models.

Benefits

Comp & perks

Flexible working hours
Health plan, Dental plan and Life Insurance (all extendable to legal dependents)
Medication assistance, also extendable to children
Transportation voucher or Parking allowance for employees located in cities where our ecosystem operates
Flexible Meal/Food allowance loaded on an iFood card
Access to Wellhub (formerly Gympass)
A day off of your choice in the month of your birthday
NeoBaby: our parental program for new mothers and fathers
UNICO SKILL: an educational solution for external training and continuous development (options include Undergraduate, MBA/Postgraduate, Languages and Short Courses)
Childcare assistance and extended parental leave: 6 months for mothers and 30 days for fathers
YOU: our Corporate University
We support your development: IDP (Individual Development Plan) to design your next steps with us, and Performance Reviews to give clarity on expectations
Employee Referral Program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

variable compensation modelssales incentive campaignscommission calculationsKPI trackingscenario modelingquota-setting logiccommission acceleratorsrevenue metricsfunnel metricsdata analysis

Soft Skills

clear communicationanalytical abilityorganizational skillsinfluential profileproactive mindsetdeadline-orientedproblem-solvingcollaborationadvisory skillsattention to detail