Senior Customer Onboarding Analyst

Neogrid

Customer Onboarding Analyst at Neogrid implementing SaaS solutions for industry and retail clients. Aiding in requirement gathering, integration, training, and post-implementation support.

Posted 5/18/2026full-timeRemote • 🇧🇷 BrazilSeniorWebsite

Tech Stack

Tools & technologies

About the role

Key responsibilities & impact

Lead the implementation of a SaaS platform for clients in the Industry and Retail sectors
Gather requirements, configure the platform, perform integrations, provide training, and support post Go-live
Map client processes through discovery interviews and requirements workshops
Collect and analyze documents required to build AS IS and TO BE process flows
Present platform solutions and configurations based on the mapped processes
Perform data analysis and load data into the platform
Define the integration flow between the client and the system
Execute system configurations and parameterizations following the implementation process
Perform unit and end-to-end testing of the parameterizations performed
Present the configured solution to clients
Support clients during the acceptance (homologation) phase
Deliver remote and/or in-person training to users and involved teams
Provide post Go-live follow-up, ensuring support and adoption of the solution
Support enhancement requests and any additional contracted services
Prepare documentation according to the department methodology and internal standards.

Requirements

What you’ll need

📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Check Resume Score

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Neogrid Website LinkedIn All Job Openings 501 - 1000 employees Founded 1999 🏢 Enterprise 🛍️ eCommerce 🛒 Retail Enterprise
eCommerce
Retail Neogrid is a multinational company that specializes in providing intelligent solutions for supply chain management. The company offers a range of services that enhance the efficiency of retail and industry operations, leveraging data analytics for competitive intelligence, inventory management, trade marketing, and e-commerce solutions. Neogrid aims to optimize processes and improve decision-making across the consumption chain, making it a leader in its field. Senior Customer Onboarding Analyst Job not on LinkedIn 🔥 6 minutes ago 🇧🇷 Brazil – Remote ⏰ Full Time 🟠 Senior 🚀 Onboarding Specialist 🗣️🇧🇷🇵🇹 Portuguese Required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Lead the implementation of a SaaS platform for clients in the Industry and Retail sectors
Gather requirements, configure the platform, perform integrations, provide training, and support post Go-live
Map client processes through discovery interviews and requirements workshops
Collect and analyze documents required to build AS IS and TO BE process flows
Present platform solutions and configurations based on the mapped processes
Perform data analysis and load data into the platform
Define the integration flow between the client and the system
Execute system configurations and parameterizations following the implementation process
Perform unit and end-to-end testing of the parameterizations performed
Present the configured solution to clients
Support clients during the acceptance (homologation) phase
Deliver remote and/or in-person training to users and involved teams
Provide post Go-live follow-up, ensuring support and adoption of the solution
Support enhancement requests and any additional contracted services
Prepare documentation according to the department methodology and internal standards. 🎯 Requirements Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Customer Onboarding Analyst 🕒 March 24 Órulo 51 - 200 🏠 Real Estate 🏪 Marketplace 🤝 B2B Website LinkedIn All Job Openings Onboarding Analyst ensuring smooth transition and engagement of new clients with Órulo's real estate solutions. Collaborating with internal teams to support successful onboarding processes remotely. 🇧🇷 Brazil – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🚀 Onboarding Specialist 🗣️🇧🇷🇵🇹 Portuguese Required View More Onboarding Specialist Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SaaS implementationdata analysissystem configurationintegration flow definitionunit testingend-to-end testingprocess mappingparameterizationdocumentation preparation

Soft Skills

client trainingsupportcommunicationpresentationproblem-solving