Neko Health

Executive Assistant

• Provide high-level administrative support to executives and cross-functional teams.
• Manage calendars, assisting with inbox organization, coordinating off-site activities.
• Support internal planning processes.
• Ensure smooth day-to-day operations.
• Seamless coordination of travel planning and logistics.

People Operations

• Be the day-to-day people partner for clinic leaders and medical stakeholders.
• Spend time in clinics to understand the real workflow, not just what’s on paper.
• Maintain a hands-on, in-clinic presence and travel as needed to support teams.
• Build trust by showing up consistently, listening carefully, and following through.
• Help leaders turn expectations into everyday practice: what good looks like, how it’s measured, and how people grow.
• Keep performance, feedback, and development conversations clear, supported, and human.
• Reduce friction in people processes so clinics can stay focused on great care.
• Coach leaders through hiring, onboarding, feedback, and the conversations that are hard, but important.
• Support first-time managers as they build confidence, capability, and steady leadership habits.
• Offer practical guidance that helps leaders make good calls independently.
• Bring steadiness to sensitive people situations, partnering with fairness, discretion, and care.
• Translate People programs into clinic-ready practices that fit real workflows.
• Call out where centralized approaches miss the mark, and help improve them.
• Hold the line on consistency while honoring the nuance of frontline, clinical settings.
• Use what you see in clinics to inform workforce planning, role design, and growth decisions.
• Spot patterns early - strain, inconsistency, or risk - and help address them before they escalate.
• Help define what great clinic scale looks like from a people perspective.

People Partner Lead

Manager

• Stabilized and optimized performance across all clinics
• Clear and executed Sweden market growth strategy aligned with global objectives
• Improved clinic-level KPIs (efficiency, quality, member satisfaction)
• Strong leadership structure with high-performing Area Managers and clinic teams
• Launch of new clinics and expansion initiatives
• Established financial discipline with accurate forecasting and P&L management

Country Manager

Director

• Ensure each clinic consistently delivers a seamless, premium member experience aligned with Neko Health’s service standards and brand promise.
• Lead regional initiatives to elevate service quality based on member feedback, NPS insights, and front line observations.
• Foster a hospitality-driven culture where empathy, professionalism, and precision define every member interaction.
• Oversee the physical and experiential standards of all clinics—ensuring consistency in ambiance, cleanliness, and overall presentation.
• Partner with Lead Doctors to uphold Neko’s clinical quality standards and ensure adherence to federal and state regulatory requirements.
• Drive continuous improvement in medical delivery and inspection readiness across all sites.
• Serve as a bridge between clinic operations and the Medical Excellence team, ensuring best practices are embedded regionally.
• Mentor and develop Lead Doctors and Clinic Leads, building their leadership capabilities and accountability for quality outcomes.
• Own regional operational KPIs and full P&L accountability, ensuring sustainable and efficient performance across the East Coast portfolio.
• Implement scalable operational frameworks, cost controls, and workflow efficiencies to optimize clinic throughput and resource utilization.
• Oversee workforce planning and staffing models in collaboration with central teams to align with patient demand and business objectives.
• Contribute to regional business strategy, including market expansion planning, new clinic launches, and network optimization.
• Lead, coach, and inspire a team of Clinic Leads and Lead Doctors across all assigned clinics.
• Build a strong culture of accountability, communication, and collaboration across distributed teams.
• Act as the primary regional liaison between clinic teams and central functions—including Customer Support, Facilities, Staffing, Engineering, People Operations, Talent Acquisition, and Demand Planning.
• Champion cross-functional alignment to ensure smooth execution and a unified member and employee experience.

Area Director

Art Director

• Lead the visual expression of Neko Health's brand.
• Define creative concepts and propositions.
• Set the visual direction for campaigns and brand initiatives.
• Collaborate with designers, copywriters, production teams, and medical stakeholders.
• Define and strengthen Neko Health’s visual identity across brand and marketing communications.
• Translate brand strategy and complex healthcare concepts into visual narratives.

Operations

• Design, implement, and run operational workflows in Architecture Studio
• Facilitate project coordination and visibility across architecture initiatives
• Ensure effective collaboration between Architecture, Design, Brand, and internal teams
• Support onboarding and offboarding processes of Architecture Studio team members

Architecture Studio Operations Lead

Data Engineer

• Build and own scalable data pipelines for ingestion, integration, and processing across batch and streaming systems.
• Architect and maintain robust data models across databases and lakehouse platforms supporting analytics and ML workloads.
• Develop and own core data platform components and infrastructure.
• Ensure data integrity and quality through monitoring, alerting, lineage, and traceability.
• Manage and optimize data infrastructure including clusters, storage, and compute resources.
• Implement metrics and observability across services using logging, tracing, and monitoring.
• Troubleshoot production issues, pipeline failures, and performance bottlenecks.
• Collaborate cross-functionally with data scientists, analysts, and backend engineers on modelling, governance, and integration.

• Own and execute Neko’s Data Engineering strategy, establishing a long-term vision for our data infrastructure that keeps us at the forefront of preventive health (Chase 10X, not 10%).
• Build and scale data systems for large-scale ingestion, multi-regional needs, storage, and data modelling — delivering the platform that underpins our Data Science and Analytics teams (Tech-enabled, human-centred).
• Establish clear ways of working and common tooling across engineering, driving efficient communication and alignment that improves delivery velocity and cross-functional integration (Hard truths, high hopes).
• Build a data platform supporting responsible AI — embedding fairness, privacy, explainability, and compliance (EU MDR, FDA, HIPAA, GDPR) into how we work from day one (Member-first, always).
• Contribute hands-on to key deliverables while balancing current execution with future architectural needs, setting the standard for technical excellence across the team.
• Support the growth, well-being, and performance of the data engineering function, fostering a positive and collaborative culture that attracts and retains world-class talent.

Data Engineering Lead

Analyst

• Establish a Cross Regional Site Evaluation Framework: Build a repeatable, data driven model for evaluating U.S. and European markets—integrating demographics, trade areas, demand indicators, competitor density, and clinic performance benchmarks
• Create Financial Models & Standard Pro Formas: Develop accurate, scalable pro forma templates for new clinics, relocation, and expansions. Deliver ROI, payback, sensitivity, and break-even analyses to guide executive decisions.
• Develop Real Estate Data Infrastructure: Build clean, reliable datasets across U.S. and European portfolios. Implement dashboards that track pipeline, site performance, occupancy cost, and key real estate KPIs.
• Support Execution of 2026 Expansion Pipeline: Partner with Expansion and Real Estate leads to assess sites, prepare market analyses, and provide financial feasibility for each clinic in the active pipeline.
• Improve Portfolio Performance Insight: Implement monthly reporting that highlights under-performing sites, cost opportunities, and optimization recommendations across both regions.
• Lead Lease Administration & Dashboard Integration: Spearhead the transition from manual tracking to a specialized lease administration platform (e.g., Occupier, CoStar) to serve as the global real estate database. Build and maintain executive dashboards that track occupancy costs, critical dates, and landlord obligations across the U.S. and Europe
• Introduce Regional Cost & Bench-marking Models: Generate cost per site benchmarks for both U.S. and EU markets, identifying cost drivers and regional variances to improve predictability and budgeting per site benchmarks for both U.S. and EU markets, identifying cost drivers and regional variances to improve predictability and budgeting.
• Build Cross Functional Alignment: Establish a tight working loop with Real Estate, Expansion, Construction, Finance, and Legal—ensuring site recommendations reflect feasibility, financials, and operational readiness.
• Deliver Executive Ready Site Packs: Produce clear recommendation briefs summarizing market insights, financial outputs, risks, and decision factors for each proposed site.

Real Estate Analyst

Financial Planning and Analysis

• Establish a robust and scalable Group financial control framework, ensuring accurate and timely monthly, quarterly, and annual reporting across a growing international entity structure.
• Strengthen and document internal controls and governance, laying the foundation for SOX-ready compliance and supporting potential future public market transactions.
• Standardize global accounting policies and reporting practices, enabling consistent financial reporting across multiple jurisdictions and currencies.
• Improve the global month-end close process, reducing timelines while maintaining high standards of financial accuracy and audit readiness.
• Partner with ERP and finance transformation initiatives to improve financial systems, automation, and reporting infrastructure.
• Build and develop a high-performing global finance control team, establishing strong processes and clear accountability across regional controllers and reporting functions.

Director of Financial Control

• Oversee the day-to-day operations, maintenance, and strategic planning of the company’s London headquarters as well as the UK Clinics and support with Europe Clinics.
• Ensure that all sites operate efficiently, safely, and in compliance with local regulations, while supporting business needs and delivering consistent workplace experience across regions.
• Develop and standardize facilities policies and procedures.
• Oversee building systems (HVAC, electrical, plumbing, security, fire safety, and utilities) across sites.
• Maintain & manage preventive and corrective maintenance programs for all locations.
• Ensure workplace services (cleaning, maintenance, upkeep etc.) are delivered to high standards.
• Ensure adherence to London regulations at HQ & Clinics and applicable local standards across other European locations.
• Conduct regular safety audits in multiple locations.

Facilities Manager

Data Analyst

• Define and standardise core business metrics and KPIs across the organisation, eliminating duplicate definitions and creating a single source of truth that empowers every team to make confident, data-driven decisions (Member-first, always)
• Build and maintain centralised, governed BI dashboards and reports using our modern stack (dbt, Azure Databricks, Power BI), delivering clear and decision-ready insights across Finance, Medical Excellence, Product, and beyond (Tech-enabled, human-centred)
• Partner with data engineering to implement data quality standards, ownership frameworks, and lineage tracking in Unity Catalog — establishing governance that scales with the business (Hard truths, high hopes)
• Develop scalable, reusable data models in SQL, Python, and dbt in close collaboration with business stakeholders, translating ambiguous problems into well-defined analytical solutions (Chase 10X, not 10%)
• Champion data literacy initiatives across the organisation, enabling teams to become more self-sufficient in their analytics and driving a culture of evidence-based decision-making.
• Develop and document data contracts and self-service analytics capabilities, ensuring quality is maintained as access and usage scales company-wide.

Senior Data Analyst

QA Engineer

• Establish strong collaboration with engineering and product teams to embed quality practices into development workflows.
• Define and support verification and validation strategies for Software as a Medical Device (SaMD), ensuring alignment with regulatory requirements.
• Support risk management and compliance activities related to software systems and AI-enabled features.
• Improve QA workflows by introducing automation, tooling, and AI-assisted processes that increase efficiency and reduce manual work.
• Identify opportunities to strengthen quality systems and continuously improve development and testing processes.
• Provide clear communication on quality risks, progress, and issues, ensuring effective collaboration with stakeholders.

Software Design QA Lead

Data Scientist

• Develop, verify, validate, and deploy machine learning models and algorithms for clinical decision support, contributing to new product features or research breakthroughs that improve member outcomes (Member-first, always).
• Collaborate cross-functionally with hardware engineers, medical doctors, and clinical researchers to deliver algorithms and ML models integrated into Neko Health’s clinics and products (Tech-enabled, human-centred).
• Deliver production-quality code and integrate algorithms into Neko’s backend infrastructure, raising the bar for technical excellence across the Algorithm team (Chase 10X, not 10%).
• Analyse clinical study data and support regulatory readiness of algorithms, ensuring our science meets the highest standards of clinical rigour (Hard truths, high hopes).
• Mentor and collaborate within a high-performing, multidisciplinary team, contributing to a culture of openness and continuous improvement.

Senior Data Scientist

Field Engineer

• Successfully install, maintain, and service scanning instruments across US clinical sites, ensuring high reliability and minimal downtime.
• Build strong collaboration with engineering and operational teams, translating field insights into actionable product and process improvements.
• Establish consistent documentation, reporting, and compliance standards across installations and service activities.
• Identify opportunities to improve service efficiency, instrument performance, and preventative maintenance approaches.
• Support the scaling of field service capabilities as Neko expands its clinical footprint in the US.