Myriad360

Security Engineer

• Build, lead, and scale high-performance teams of network and security engineers, architects, and technical leaders
• Develop structured training, certification, and career progression programs
• Lead global hiring, onboarding, and workforce planning strategies
• Drive organizational transformation and turnarounds for underperforming teams
• Establish strong coaching, mentorship, and leadership development frameworks
• Lead globally distributed teams supporting 24x7 managed services and MSSP operations (NOC/SOC alignment)
• Scale delivery across multi-client, multi-region environments
• Own SLAs, KPIs, and customer satisfaction metrics
• Drive automation, standardization, and service delivery maturity
• Oversee enterprise network infrastructure including:
• Physical components (routers, switches, cabling)
• Virtual networking layers across data center and cloud environments
• Lead modernization of cloud networking, including:
• Virtual networks, VPCs, hybrid connectivity, and secure segmentation
• Align services to compliance frameworks (NIST, SOC 2, HIPAA frameworks)
• Serve as an executive leader in client engagements and escalations
• Partner with sales and solutions teams to expand MSSP and networking offerings

Senior Director of Managed Services, Network and Security

IT Support

• Architect, design, and implement enterprise virtualization solutions utilizing VMware vSphere, VMware Horizon, Nutanix, Dell PowerFlex, and related technologies.
• Develop and execute platform upgrade, migration, and lifecycle management strategies across customer environments.
• Provide advanced technical leadership during both pre-sales engagements and post-sales service delivery.
• Partner with cross-functional engineering teams to align virtualization strategies with customer business objectives.
• Create and maintain architecture documentation, operational procedures, technical standards, and deployment guides.
• Mentor engineers and provide technical leadership across the Managed Services organization.
• Perform capacity planning, performance optimization, health assessments, and disaster recovery validation.
• Support hybrid and multi-cloud environments integrating Azure, AWS, and Google Cloud Platform with on-premises infrastructure.
• Lead customer workshops, technical assessments, roadmap planning sessions, and executive-level discussions.
• Participate in complex incident resolution, root cause analysis, and technical escalations.
• Contribute to service improvement initiatives, operational standards, automation efforts, and engineering best practices.

Managed Services Architect

Solutions Engineer

• Lead sophisticated, multi-practice discovery sessions centered on achieving business outcomes rather than focusing solely on products
• Assume full ownership of solution architecture and technical strategy for medium to large-scale opportunities
• Proactively identify cross-practice opportunities spanning networking, data center, cloud, security, and platform engineering
• Ensure alignment across practices by driving cohesive architectural solutions and well-defined execution pathways
• Partner with Account Executives to influence deal strategy, qualification, and positioning
• Collaborate with Practice Directors and Principal Architects to validate solution designs, bills of materials (BOMs), and statements of work (SOWs)
• Serve as a key technical escalation point during advanced stages of the sales cycle
• Mentor CSAs and engineers in best practices for solution design, discovery methods, and consultative selling
• Contribute to the development of reusable solution patterns, reference architectures, and enablement resources
• Represent Myriad360 in senior-level client discussions, workshops, and technical briefings
• Complete ongoing security awareness training and comply with company policies to the requirements section
• Identify and escalate security risks to the appropriate Executive Leadership Team member and actively contribute to remediation efforts
• Other duties as assigned

Senior Client Solution Architect

General

• Build and maintain accurate pipeline reports and forecasts of upcoming renewals
• Build outstanding partner relations with manufacturer, OEM, ISV renewal peers
• Work in tandem with sales and channel operations to generate quotes 30-, 60-, and 90-days in advance of customer contracts expiring
• Work with customers to both transact and consolidate upcoming renewals
• Maximize eligibility and attainment of key manufacturer renewal incentives (rebates, SPIFs, MOUs)
• Inform and educate internal stakeholders on relevant renewal/refresh opportunities, including program-specific offerings
• Assist clients via phone and email with any quote/support questions they may have
• Complete ongoing security awareness training and comply with company policies
• Other duties as assigned

Senior Renewals Specialist

Manager

• This is an opportunity to join a fast-growing Managed Services Provider.
• The Solution Outcome Manager serves as the strategic business partner and primary relationship owner for an assigned portfolio of managed services customers.
• This role is accountable for customer satisfaction, retention, recurring revenue growth, and account profitability.
• The Solution Outcome Manager works closely with Service Delivery, Operations, Sales, and Executive Leadership to align technology solutions with customer business objectives while ensuring services are delivered efficiently, profitably, and at a high level of quality.
• The ideal candidate combines business acumen, financial awareness, relationship management, and technology consulting expertise to drive long-term customer success and mutual business value.

Solution Outcome Manager

Marketing

• Plan, manage, and execute field marketing programs across the Eastern region — including client-facing events, and conference sponsorships.
• Collaborate closely with the Director, National Field Marketing, to align all programs with company objectives and regional growth and revenue goals.
• Develop, propose, and execute initiatives that drive engagement, strengthen client and partner engagement in the East Region.
• Present program plans, updates, and post-event recaps with clear metrics and recommendations.
• Manage all event logistics — venue sourcing, contracts, shipping, catering, AV, signage, swag, communications, etc.
• Work cross-functionally with Sales, Partner Marketing, and BDRs to ensure proper outreach, attendance, and post-event follow-up.
• Track and analyze event metrics, pipeline influence, and sponsorship ROI.
• Maintain the Field Marketing calendar, ensuring all events, sponsorships, and deadlines are accurately tracked and communicated.
• Support national marketing initiatives, managing logistics, sponsorship deliverables, and partner coordination as needed.
• Manage budget tracking, vendor invoicing, and ROI reporting with attention to detail.
• Build and maintain reports and presentations in Excel and PowerPoint for internal leadership and partner review.
• Prepare internal documentation such as event briefs, post-event summaries, and strategy statements.
• Provide proactive administrative support to ensure all programs operate efficiently and uphold Myriad’s gold standard of execution.
• Collaborate closely with the Partner Marketing team to align sponsorship goals, track partner funding, and ensure MDF utilization targets are achieved.
• Support partner-driven marketing efforts, including co-branded events and joint activations in the Eastern region.
• Work with Partner Marketing to confirm sponsor deliverables, approvals, and branding alignment.
• Provide strategic guidance and direction to the broader marketing team to ensure all event-related assets — including landing pages, templates, graphics, and email communications — align with campaign objectives, partner requirements, and Myriad’s brand standards.
• Partner with the Digital Marketing team to oversee the creation and optimization of HubSpot landing pages, forms, and workflows (hands-on experience a plus).
• Collaborate cross-functionally to ensure messaging, visuals, and client touch-points reflect the event’s goals and desired client experience.
• Execute all programs with meticulous attention to detail, ensuring clean delivery from concept through completion.
• Identify opportunities to streamline workflows, improve efficiency, and scale regional marketing efforts.
• Uphold a high standard of execution, ensuring every deliverable reflects Myriad’s quality and professionalism.
• Serve as the key liaison between Marketing, Sales, and external partners to maintain alignment and communication.
• Maintain flexibility and ownership — recognizing that events sometimes require availability beyond standard hours. Myriad offers a flexible, trust-based work environment that balances autonomy with accountability.

Field Marketing Manager

• Lead sophisticated, multi-practice discovery sessions centered on achieving business outcomes rather than focusing solely on products
• Assume full ownership of solution architecture and technical strategy for medium to large-scale opportunities
• Proactively identify cross-practice opportunities spanning networking, data center, cloud, security, and platform engineering
• Ensure alignment across practices by driving cohesive architectural solutions and well-defined execution pathways
• Partner with Account Executives to influence deal strategy, qualification, and positioning
• Collaborate with Practice Directors and Principal Architects to validate solution designs, bills of materials (BOMs), and statements of work (SOWs)
• Serve as a key technical escalation point during advanced stages of the sales cycle
• Mentor CSAs and engineers in best practices for solution design, discovery methods, and consultative selling
• Contribute to the development of reusable solution patterns, reference architectures, and enablement resources
• Represent Myriad360 in senior-level client discussions, workshops, and technical briefings

Account Executive

• Manage the sales process from start to finish
• Generate opportunities by utilizing a variety of sales techniques
• Utilize a solution-focused approach to selling and create value for clients
• Maintain and build rapport with key decision-makers
• Drive revenue and new business to develop a robust pipeline and strong book of business
• Build, maintain, and document all sales activities in Salesforce CRM software including daily/weekly activities, pipeline, and forecast
• Exceed activity, pipeline, and revenue targets
• Complete ongoing security awareness training and comply with company policies to the requirements section
• Identify and escalate security risks to the appropriate Executive Leadership Team member and actively contribute to remediation efforts
• Other duties as needed

Senior Account Executive

Director

• Execute and support the Field Services strategy in alignment with Myriad360’s business objectives and growth plans.
• Implement scalable service delivery models, processes, and best practices to improve efficiency, consistency, and quality.
• Evaluate and deploy tools, systems, and methodologies that enhance field operations and reporting.
• Lead, mentor, and develop Field Services managers and team members, fostering a culture of accountability, collaboration, and continuous improvement.
• Identify skills gaps and partner with leadership to design and implement targeted training and development plans.
• Support recruiting, onboarding, and retention efforts to ensure the team is equipped for current and future demands.
• Standardize workflows and operational procedures to improve service delivery and client outcomes.
• Develop, monitor, and report on KPIs related to team performance, utilization, quality, and customer satisfaction.
• Ensure compliance with safety, legal, regulatory, and company standards.
• Partner with leadership on pricing inputs, margin management, forecasting, and operational budgeting.
• Serve as a senior point of contact for clients, ensuring alignment between service delivery and client expectations.
• Lead issue resolution and escalations, maintaining strong client relationships and trust.
• Proactively identify opportunities to improve service delivery and client value.
• Complete ongoing security awareness training and comply with company policies.
• Identify and escalate security risks to appropriate leadership and actively support remediation efforts.
• Perform other duties as assigned.

Director – Field Services

Network Engineer

• Design and implement enterprise routing and switching solutions for campus, branch, headquarters, and data center environments
• Develop scalable Layer 2 and Layer 3 network architectures supporting high availability, resiliency, and business continuity
• Lead infrastructure refresh, migration, consolidation, and modernization initiatives
• Create high-level and low-level design documentation, implementation plans, and operational procedures
• Develop technical standards, design best practices, and deployment methodologies
• Deploy and support enterprise routing technologies including OSPF, EIGRP, BGP, route redistribution, and policy-based routing
• Configure and troubleshoot switching technologies including VLANs, STP, RSTP, MST, EtherChannel, LACP, HSRP, VRRP, and multicast
• Perform network performance analysis, optimization, and capacity planning
• Support highly available enterprise network environments across multiple customer locations
• Design and support modern data center networking solutions utilizing Cisco Nexus platforms, VXLAN EVPN fabrics, Spine-Leaf architectures, and Data Center Interconnect (DCI)
• Participate in data center migration, modernization, and expansion initiatives
• Support UCS-integrated environments and virtualized infrastructure platforms
• Implement resilient networking solutions supporting mission-critical workloads
• Design and deploy enterprise WAN solutions utilizing Aruba EdgeConnect (Silver Peak), Cisco SD-WAN, and Meraki SD-WAN
• Optimize application performance, WAN resiliency, and branch connectivity
• Support MPLS, DIA, Internet, and hybrid WAN architectures
• Collaborate with security teams to implement secure enterprise networking solutions
• Integrate Palo Alto Networks, Fortinet, Cisco Firepower, and Check Point security technologies
• Implement network segmentation, VPN, NAC, and Zero Trust initiatives
• Support security assessments, remediation activities, and best-practice implementations
• Design and support enterprise wireless solutions utilizing Cisco, Aruba, and Meraki platforms
• Perform wireless assessments, optimization, and troubleshooting
• Design and support hybrid cloud networking utilizing AWS Direct Connect, Azure ExpressRoute, Transit Gateway, and Virtual Network connectivity
• Assist customers with cloud migration and hybrid networking initiatives
• Serve as the senior escalation point for complex networking incidents and technical challenges
• Perform advanced troubleshooting across routing, switching, wireless, WAN, security, and cloud technologies
• Conduct root cause analysis and document corrective actions
• Lead technical workshops, design reviews, and customer planning sessions
• Mentor junior and mid-level engineers while promoting technical excellence across the organization
• Partner with Sales and Solution Architects to support pre-sales activities, technical validation, and solution development
• Participate in scheduled maintenance windows, upgrades, and change management activities

Senior Network Engineer

• Lead, coach, mentor, and develop a team of Professional Services Engineers, Technical Project Leads, and delivery resources supporting Networking and Security services
• Drive accountability for delivery quality, customer satisfaction, utilization, and technical execution
• Support recruiting, onboarding, performance management, career development, and succession planning
• Provide leadership oversight across active Networking and Security services engagements to ensure scope adherence, technical quality, and successful customer outcomes
• Partner closely with PMO, Technical Project Leads, and Practice Leadership to proactively identify and resolve project risks, resource constraints, and escalations
• Review project health, delivery readiness, staffing, and execution across medium- and high-complexity engagements
• Ensure projects are appropriately staffed and technical ownership is clearly defined throughout the delivery lifecycle
• Standardize service delivery methodologies, technical documentation, templates, and quality controls across Networking and Security services
• Serve as a senior escalation point for Networking and Security delivery engagements
• Reinforce proactive customer communication and strong technical accountability across the delivery organization

Professional Services Delivery Manager

Collections

• Lead collection activities to reduce past-due receivables, improve Days Sales Outstanding (DSO), and minimize bad debt exposure.
• Evaluate customer creditworthiness and establish, monitor, and adjust customer credit limits based on financial analysis and risk assessments.
• Partner with Sales, Account Management, Order Operations, and Accounting to resolve invoice disputes, billing issues, purchase order discrepancies, and other payment barriers.
• Monitor AR aging, unapplied cash, customer deductions, and collection performance while providing accurate reporting, cash forecasts, and risk assessments to Finance leadership.
• Coach, develop, and manage the Credit and Collections team by establishing clear goals, accountability, and best practices.
• Drive process improvements, automation initiatives, and enhancements to credit policies, collections workflows, and reporting capabilities.
• Complete ongoing security awareness training and comply with company policies.
• Identify and escalate security risks to the appropriate Executive Leadership Team member and actively contribute to remediation efforts.
• Perform other duties as assigned.

Senior Credit and Collections Manager

Graphics Designer

• Execute high-quality design work across digital and print channels based on established creative direction
• Produce a wide range of assets including presentations, marketing collateral, social media graphics, advertisements, and event materials
• Ensure all deliverables are visually consistent, on-brand, and production-ready
• Prepare final files for print production and digital distribution
• Maintain high standards of design quality, accuracy, and attention to detail
• Apply and uphold brand guidelines across all internal and external communications
• Support the continued evolution and refinement of the company’s visual identity
• Maintain consistency across typography, color palettes, imagery, layouts, and overall design systems
• Update and maintain branded templates, design libraries, and shared creative assets
• Ensure visual communications accurately reflect company messaging and brand standards
• Partner closely with marketing, content, sales, and cross-functional teams to develop creative solutions
• Take direction from the Creative Director and iterate quickly based on feedback
• Manage multiple design projects simultaneously while meeting deadlines and project requirements
• Communicate proactively regarding timelines, priorities, project status, and resource needs
• Contribute to efficient creative workflows and project management processes
• Contribute creative ideas and design solutions within established brand frameworks
• Stay current with design trends, technologies, and industry best practices
• Bring a strategic, problem-solving mindset to creative challenges
• Identify opportunities to improve visual communication and user engagement across channels

Graphic Designer

Procurement

• Ensure timely execution of new contracts, renewals, and adherence to contractual obligations
• Collaborate with legal, sales, and stakeholders to align terms and conditions and all associated obligations
• Track key dates including renewals, reporting, and compliance milestones
• Maintain and manage contract repository and documentation in accordance with company policy
• Ensure compliance with regulatory, legal, and operational requirements
• Act as a first line of defense in identifying and mitigating contractual and business risk
• Support MBE/WBE/DVBOE/MWBE compliance and reporting requirements
• Provide compliance reporting and documentation to internal stakeholders
• Oversee contract-related financial components including fees, rebates, and reporting
• Perform sales auditing, reporting, and reimbursement tracking tied to contracts
• Analyze data and performance metrics to support decision-making and contract optimization
• Serve as a central point of contact for internal teams, agencies, OEMs, and partners
• Educate stakeholders on contract usage, processes, and compliance requirements
• Support training, presentations, and communication related to contract programs
• Develop and maintain internal resources and documentation related to contracts
• Manage high volumes of contracts across multiple channels and stages simultaneously
• Continuously improve contract processes, workflows, and governance practices

State Contract & Purchasing Vehicle Manager

Consultant

• Lead the customer sales process for qualified data center capacity opportunities
• Conduct customer discovery meetings and strategic advisory discussions
• Identify business requirements and align capacity solutions to customer objectives
• Develop customer-specific positioning, solution strategies, and recommendations
• Coordinate and facilitate customer data center tours and site visits
• Build trusted relationships with customers and key decision-makers throughout the engagement process
• Facilitate end-to-end deal progression between customers and data center operators
• Coordinate communication between internal stakeholders, operators, and clients
• Track opportunity status, timelines, deliverables, and critical milestones
• Maintain accurate pipeline and opportunity data within CRM platforms
• Drive deal momentum and proactively resolve operational or commercial bottlenecks
• Ensure a seamless customer experience throughout the sales lifecycle
• Support pricing strategy, commercial positioning, and competitive differentiation
• Collaborate with legal, finance, and leadership teams during agreement negotiations
• Assist with proposal development, solution presentations, and executive briefings
• Coordinate customer reviews, contract discussions, and executive-level meetings
• Help ensure commercial terms align with customer requirements and organizational objectives
• Support business development initiatives and market expansion efforts
• Provide market intelligence, customer feedback, and competitive insights
• Identify emerging trends and opportunities within the data center and colocation ecosystem
• Participate in industry conferences, networking events, and customer engagements
• Execute additional consulting, sales, and strategic initiatives as assigned

Senior Director of Managed Services, Network and Security

Managed Services Architect

Senior Client Solution Architect

Senior Renewals Specialist

Solution Outcome Manager

Field Marketing Manager

Senior Client Solution Architect

Senior Account Executive

Director – Field Services

Senior Network Engineer

Professional Services Delivery Manager

Senior Credit and Collections Manager

Graphic Designer

State Contract & Purchasing Vehicle Manager

Data Center Capacity Consultant