Myriad360

ServiceNow

• Leads client-facing implementations
• Drives successful delivery across ServiceNow ITOM/ITSM environments
• Owns end-to-end engagement with pre-sales support
• Translates business needs into effective solutions
• Provides advisory and implementation services
• Configures platform and applications according to best practices
• Trains and educates clients on solutions
• Provides post go-live support
• Builds relationships with team members and clients
• Documents detailed requirements

ServiceNow Engagement Manager

• Leads client-facing implementations and drives successful delivery across ServiceNow ITOM / ITSM environments
• Combines end-to-end engagement ownership with pre-sales support, including solutioning, scoping, and proposal development
• Recommends and delivers solutions that meet customer needs and ensure the solutions (when implemented) meet the functional requirements of the customer
• Prepares and executes workshops
• Promotes process standardization and efficiencies
• Determines and documents detailed requirements
• Designs process solutions
• Provides advisory and implementation services and solutions
• Configures the platform and applications
• Trains, enables, and/or educates the client on the solution
• Provides post go-live support
• Builds in-depth knowledge of technical and business priorities, challenges, and initiatives that can be translated into Advizex solution opportunities

• Leads client-facing implementations and drives successful delivery across ServiceNow ITOM / ITSM environments
• Combines end-to-end engagement ownership with pre-sales support, including solutioning, scoping, and proposal development
• Recommending and delivering solutions that meet customer needs
• Prepare and execute workshops
• Promote process standardization and efficiencies
• Determine and document detailed requirements
• Design process solutions
• Provide advisory and Implementation services and solutions
• Configuration of the platform and applications
• Solution appropriately following ServiceNow Best Practices
• Train, enable, and/or educate the client on the solution
• Provide post go-live support
• Use domain knowledge and understanding of ServiceNow to support customers

Architect

• Myriad360 is seeking a Solutions Development Architect to support the design, scoping, documentation, and proposal development of client-facing technology solutions.
• This role works closely with Account Executives, Account Managers, engineering teams, PMO, TCS, vendors, subcontractors, and clients to translate business and technical requirements into accurate, executable Statements of Work, labor estimates, and solution proposals.
• Create, refine, and maintain Statements of Work, including in-scope items, out-of-scope items, deliverables, assumptions, acceptance criteria, project phases, and dependencies.
• Generate labor calculators and SOW drafts using Myriad360’s SOW Automation Tool.
• Validate labor, subcontractor, material, and project management cost inputs for accuracy.
• Coordinate peer reviews with Technology Project Leads, Solutions Development Architects, or other technical reviewers.

Solutions Development Architect – Datacenter

Engineer

• Execute enterprise wireless deployments in campus and office environments
• Perform predictive and post-deployment wireless surveys (Ekahau preferred)
• Collect site information and validate environmental conditions
• Troubleshoot coverage, interference, roaming, and authentication issues
• Configure SSIDs, RF profiles, and wireless security policies
• Produce wireless deliverables including survey reports, heatmaps, and validation documentation
• Execute standardized wireless deployment workflows aligned with service offerings
• Escalate advanced RF design challenges and architecture exceptions to senior engineers
• Configure and support enterprise LAN infrastructure supporting wireless services
• Implement VLANs, trunking, Spanning Tree Protocol (STP), Link Aggregation (LACP), and basic Quality of Service (QoS)
• Support static routing and OSPF environments
• Troubleshoot Layer 1–3 connectivity issues
• Assist with network upgrades, refresh projects, and lifecycle management
• Maintain network documentation and topology diagrams
• Support 802.1X authentication, RADIUS services, and Network Access Control (NAC) solutions
• Assist with network segmentation and access control implementations
• Follow established security, compliance, and change management standards
• Complete ongoing security awareness training and comply with company policies to the requirements section
• Identify and escalate security risks to the appropriate Executive Leadership Team member and actively contribute to remediation efforts

Mid-level Wireless Engineer

Network Engineer

• Design and support secure, scalable cloud networking solutions across AWS, Azure, and GCP
• Engineer hybrid cloud connectivity solutions including VPN, Direct Connect, ExpressRoute, and cloud routing architectures
• Implement and maintain enterprise DNS, load balancing, segmentation, and traffic management solutions
• Support modernization initiatives involving cloud-native and software-defined networking technologies
• Develop and maintain Infrastructure-as-Code (IaC) solutions using Terraform and Ansible
• Build and support CI/CD pipelines for infrastructure deployments and automation workflows
• Develop Python-based automation solutions and API integrations
• Standardize cloud provisioning, deployment, and operational processes through automation
• Support Kubernetes platforms including AKS, EKS, and GKE environments
• Assist with Kubernetes networking, ingress, service connectivity, and infrastructure integrations
• Collaborate with platform engineering and development teams to improve cloud-native operations
• Support scalable and resilient containerized infrastructure solutions
• Implement cloud networking and infrastructure security best practices
• Support firewall, segmentation, and access control strategies across cloud and hybrid environments
• Participate in incident response, troubleshooting, and root cause analysis
• Improve operational visibility, reliability, and efficiency through automation and monitoring
• Mentor junior engineers and provide technical guidance
• Participate in architecture reviews and infrastructure planning initiatives
• Collaborate with cross-functional teams including Security, DevOps, Development, and Operations
• Complete ongoing security awareness training and comply with company policies to the requirements section
• Identify and escalate security risks to the appropriate Executive Leadership Team member and actively contribute to remediation efforts
• Other duties as assigned

Senior Cloud Network Engineer

• Define and own customer-facing hybrid cloud architectures for Azure-based managed services.
• Design, standardize, and evolve multi-tenant managed service platforms supporting multiple enterprise customers.
• Ensure architectures align with contractual SLAs, SLOs, and support models.
• Establish and enforce architecture, security, and operational standards across customer environments.
• Maintain hands-on involvement with storage and backup systems in production.
• Lead troubleshooting and serve as the highest-level escalation point for complex customer issues.
• Architect resilient platforms with strong monitoring, alerting, backup, and disaster recovery.
• Act as a technical lead and trusted advisor for enterprise customers.
• Participate in customer architecture reviews, technical workshops, and QBRs (Quarterly Business Reviews).
• Translate customer business requirements into secure, supportable cloud architectures.
• Support presales and solution design, including architecture validation, scoping, and risk assessment.
• Guide customers through cloud adoption, modernization, and hybrid integration strategies.
• Provide architectural leadership for 24×7 managed service operations, including on-call participation.
• Lead major incident response efforts, including customer communication and post-incident reviews.
• Drive reliability, performance, and cost optimization improvements across customer platforms.
• Ensure operational readiness for new customers and onboardings.
• Mentor senior engineers and architects within the MSP organization.
• Influence technical strategy, tooling, and service offerings across the managed services portfolio.
• Evaluate Azure services and technologies to improve customer outcomes.

Storage & Backup Enterprise Services Architect

• Leads client-facing implementations and drives successful delivery across ServiceNow ITOM / ITSM environments
• Combines end-to-end engagement ownership with pre-sales support, including solutioning, scoping, and proposal development
• Recommends and delivers solutions that meet customer needs and ensures the solutions meet the functional requirements of the customer
• Prepares and executes workshops
• Promotes process standardization and efficiencies
• Determines and documents detailed requirements
• Designs process solutions
• Provides advisory and implementation services and solutions
• Configures the platform and applications
• Follows ServiceNow Best Practices for solutions
• Trains, enables, and educates the client on the solution
• Provides post go-live support
• Uses knowledge of technology and industry expertise to assess, recommend, educate, implement, and support customers on the value of the ServiceNow platform
• Contributes to proposals and recommends content

• Assist with and eventually independently execute deployment of enterprise network infrastructure solutions
• Configure and support routing, switching, wireless, firewall, and VPN technologies
• Participate in network migrations, hardware refreshes, and infrastructure modernization projects
• Support staging, validation, and testing of customer solutions prior to production deployment
• Participate in after-hours maintenance windows and production cutovers as required
• Troubleshoot network connectivity, routing, switching, wireless, and security-related issues
• Support escalation activities during project implementations and customer incidents
• Perform root cause analysis and assist with remediation planning
• Work collaboratively with senior engineers, project managers, and technical leads
• Create and maintain implementation documentation, diagrams, and operational procedures
• Support continuous improvement of delivery standards, deployment processes, and operational workflows

Mid-Level Network Engineer

Marketing

• Submit MDF claims across multiple partner portals including NVIDIA, Cloudflare, HPE, Microsoft, and other strategic partners
• Gather and organize proof-of-performance materials from Field Marketing such as invoices, attendee lists, photos, agendas, and event recaps.
• Track claim status from submission to approval to payment
• Maintain a centralized claim log with submission dates, amounts, statuses, and confirmation numbers
• Coordinate with Finance to route invoices and reconcile incoming payments
• Flag approaching deadlines and missing documentation before they put funds at risk
• Build working knowledge of each partner's portal requirements, claim windows, and submission formats
• Resolve claim questions and escalate stuck submissions with partner reps
• Book flights, hotels, ground transportation, and parking for marquee events and client travel
• Manage Uber, Lyft, and other ride-share reservations for client and team movement on-site
• Assist with event-day logistics including shipping, supplies, badge orders, and venue point-of-contact handoffs
• Support on-site execution as needed for the Innovation Summit Series and other field programs
• Reconcile travel and event receipts post-event
• Update MDF claim trackers in Salesforce
• Provide weekly status updates on outstanding claims, approved amounts, and payment timing
• Document repeatable submission processes for each partner portal to reduce future ramp time and error rates
• Partner with Finance on invoice processing and payment confirmation
• Coordinate with Field Marketing Managers on event documentation needs
• Work with partner alliance contacts to resolve claim issues and confirm fund availability

Field & Partner Marketing Specialist

Growth Marketing

• Execute outbound and direct audience acquisition campaigns across phone, email, LinkedIn, and related channels
• Activate partner and corporate campaigns by coordinating outreach motions with sales and partner teams
• Coordinate campaign handoffs, timelines, and readiness with sales teams
• Support partner co-marketing and partner-led motions with clear activation plans
• Manage campaign execution logistics including lists, sequencing, messaging alignment, and follow-up motions
• Operationalize offers, promotions, and incentives tied to campaigns
• Provide feedback loops to Growth Marketing on what’s resonating and what needs optimization

Growth Activation Specialist

Account Executive

• Drive revenue and market share in a defined territory
• Work with other team members to drive new business and expand the existing client portfolio, while building your own client base
• Meet or exceed quarterly revenue targets
• Consistently hit daily activity goals, including calls and e-mails
• Develop and execute against a comprehensive account/territory plan
• Create & articulate compelling value propositions around Advizex products and services
• Qualify and quantify sales potential, schedule appointments, and guide potential customers to the next phase of the sales process
• Accelerate customer adoption
• Maintain a robust sales pipeline
• Work with partners to extend reach & drive adoption
• Manage contract negotiations
• Develop long-term strategic relationships with key accounts
• Collaborate with cross-functional teams to support successful campaigns
• Participates in ongoing sales, business, and technical training courses to increase overall awareness of Advizex solutions and go-to-market strategies.
• Drives attendance to customer events, seminars, and briefings.
• Ensure customer satisfaction

Associate Account Executive

Solutions Engineer

• Lead sophisticated, multi-practice discovery sessions centered on achieving business outcomes rather than focusing solely on products
• Assume full ownership of solution architecture and technical strategy for medium to large-scale opportunities
• Proactively identify cross-practice opportunities spanning networking, data center, cloud, security, and platform engineering
• Ensure alignment across practices by driving cohesive architectural solutions and well-defined execution pathways
• Partner with Account Executives to influence deal strategy, qualification, and positioning
• Collaborate with Practice Directors and Principal Architects to validate solution designs, bills of materials (BOMs), and statements of work (SOWs)
• Serve as a key technical escalation point during advanced stages of the sales cycle
• Mentor CSAs and engineers in best practices for solution design, discovery methods, and consultative selling
• Contribute to the development of reusable solution patterns, reference architectures, and enablement resources
• Represent Myriad360 in senior-level client discussions, workshops, and technical briefings
• Complete ongoing security awareness training and comply with company policies to the requirements section
• Identify and escalate security risks to the appropriate Executive Leadership Team member and actively contribute to remediation efforts
• Other duties as assigned

Senior Client Solution Architect

• Manage the sales process from start to finish
• Generate opportunities by utilizing a variety of sales techniques
• Utilize a solution-focused approach to selling and create value for clients
• Maintain and build rapport with key decision-makers
• Drive revenue and new business to develop a robust pipeline and strong book of business
• Build, maintain, and document all sales activities in Salesforce CRM software including daily/weekly activities, pipeline, and forecast
• Exceed activity, pipeline, and revenue targets
• Complete ongoing security awareness training and comply with company policies to the requirements section
• Identify and escalate security risks to the appropriate Executive Leadership Team member and actively contribute to remediation efforts
• Other duties as assigned

• Leads client-facing implementations and drives successful delivery across ServiceNow ITOM / ITSM environments
• Combines end-to-end engagement ownership with pre-sales support, including solutioning, scoping, and proposal development
• Recommending and delivering solutions that meet customer needs
• Prepare and execute workshops
• Promote process standardization and efficiencies
• Determine and document detailed requirements
• Design process solutions
• Provide advisory and Implementation services and solutions
• Configuration of the platform and applications
• Train, enable, and/or educate the client on the solution
• Provide post go-live support