Managed Services Architect

Myriad360

Senior technical leader architecting and supporting enterprise virtualization solutions. Engaging with stakeholders and mentoring teams in a collaborative environment focused on operational excellence.

Posted 7/23/2026full-timeRemote • Illinois, Massachusetts, Ohio, Tennessee • 🇺🇸 United StatesSeniorLead💰 $140,000 - $160,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive expertise in designing and implementing enterprise virtualization solutions, with a strong focus on VMware technologies and hybrid cloud architectures. Proven ability to lead technical teams, mentor engineers, and communicate complex concepts effectively to diverse audiences.

Highest-signal resume keywords

VMware vSphereVMware HorizonNutanixHybrid Cloud ArchitectureDisaster Recovery Planning

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Enterprise VirtualizationLifecycle ManagementPerformance TuningCapacity ManagementTechnical DocumentationTroubleshootingRoot Cause AnalysisAutomation ScriptingInfrastructure OptimizationService Improvement

Soft Skills

Technical LeadershipMentoringCommunication

Tools & Technologies

Dell PowerFlexVxRailAzureAWSGoogle Cloud PlatformLogicMonitorPowerShellPython

Certifications & Qualifications

VMware Certified Professional (VCP)VMware Certified Advanced Professional (VCAP)Nutanix Certified Professional (NCP)

Industry Keywords

Managed ServicesITILIT Service ManagementInfrastructure-as-Code

Tech Stack

Tools & technologies

AWSAzureCloudGoogle Cloud PlatformITSMPythonVMware

About the role

Key responsibilities & impact

Architect, design, and implement enterprise virtualization solutions utilizing VMware vSphere, VMware Horizon, Nutanix, Dell PowerFlex, and related technologies.
Develop and execute platform upgrade, migration, and lifecycle management strategies across customer environments.
Provide advanced technical leadership during both pre-sales engagements and post-sales service delivery.
Partner with cross-functional engineering teams to align virtualization strategies with customer business objectives.
Create and maintain architecture documentation, operational procedures, technical standards, and deployment guides.
Mentor engineers and provide technical leadership across the Managed Services organization.
Perform capacity planning, performance optimization, health assessments, and disaster recovery validation.
Support hybrid and multi-cloud environments integrating Azure, AWS, and Google Cloud Platform with on-premises infrastructure.
Lead customer workshops, technical assessments, roadmap planning sessions, and executive-level discussions.
Participate in complex incident resolution, root cause analysis, and technical escalations.
Contribute to service improvement initiatives, operational standards, automation efforts, and engineering best practices.

Requirements

What you’ll need

10+ years of experience designing, implementing, and supporting enterprise virtualization platforms.
Extensive hands-on experience with VMware vSphere, VMware Horizon, Nutanix, Dell PowerFlex, VxRail, or comparable enterprise virtualization technologies.
Strong understanding of virtualization lifecycle management, including upgrades, patching, maintenance, and operational support.
Experience supporting production enterprise environments within Managed Services, consulting, or large enterprise IT organizations.
Knowledge of hybrid cloud architectures integrating Azure, AWS, and Google Cloud Platform.
Experience with performance tuning, capacity management, disaster recovery planning, and infrastructure optimization.
Strong troubleshooting and root cause analysis skills within ITIL or IT Service Management environments.
Excellent written and verbal communication skills with the ability to present technical concepts to both technical and executive audiences.
Experience developing technical documentation, operational runbooks, and implementation standards.
Ability to mentor engineers and provide technical leadership across multiple customer environments.
Willingness to participate in an on-call rotation supporting a 24x7 managed services environment.
Experience working within a Managed Services Provider (MSP) environment.
VMware Certified Professional (VCP), VMware Certified Advanced Professional (VCAP), Nutanix Certified Professional (NCP), or equivalent certifications.
Experience with infrastructure monitoring platforms such as LogicMonitor.
Experience automating administrative tasks using PowerShell, Python, or similar scripting languages.
Familiarity with infrastructure-as-code and automation tools is a plus.
Experience supporting enterprise storage, backup, and disaster recovery solutions.

Benefits

Comp & perks

Unlimited Paid Time Off (PTO)
Incentive compensation plans for all employees
Company-funded 401k contributions
Zero-cost employer-covered health insurance
Annual BYOD (Bring Your Own Device) reimbursement up to $500
Paid Parental Leave
Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop
Quirky, diverse, respectful, high-performing coworkers you’ll want to achieve greatness with!