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Senior Credit and Collections Manager
Myriad360Senior Credit and Collections Manager at Myriad360 overseeing credit and collections functions. Aiding in financial health, improving cash flow, and managing customer risk.
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Lead collection activities to reduce past-due receivables, improve Days Sales Outstanding (DSO), and minimize bad debt exposure.
- Evaluate customer creditworthiness and establish, monitor, and adjust customer credit limits based on financial analysis and risk assessments.
- Partner with Sales, Account Management, Order Operations, and Accounting to resolve invoice disputes, billing issues, purchase order discrepancies, and other payment barriers.
- Monitor AR aging, unapplied cash, customer deductions, and collection performance while providing accurate reporting, cash forecasts, and risk assessments to Finance leadership.
- Coach, develop, and manage the Credit and Collections team by establishing clear goals, accountability, and best practices.
- Drive process improvements, automation initiatives, and enhancements to credit policies, collections workflows, and reporting capabilities.
- Complete ongoing security awareness training and comply with company policies.
- Identify and escalate security risks to the appropriate Executive Leadership Team member and actively contribute to remediation efforts.
- Perform other duties as assigned.
Requirements
What you’ll need- 7 to 10+ years of progressive experience in credit, collections, accounts receivable, or finance operations, including prior leadership of a credit and collections team.
- Experience managing an accounts receivable portfolio of at least $1.1 billion, reflecting the scale and complexity of the company's operations.
- Strong knowledge of commercial credit analysis, customer risk assessment, collections strategies, dispute resolution, and accounts receivable management within a B2B environment.
- Experience managing a large, complex accounts receivable portfolio with enterprise customers, including purchase orders, contract terms, and customer payment processes.
- Advanced proficiency in Microsoft Excel and financial reporting tools; experience with NetSuite or similar ERP systems is preferred.
- Excellent analytical, negotiation, communication, and relationship management skills, with the ability to influence stakeholders across Finance, Sales, and Operations while driving process improvements.
Benefits
Comp & perks- Unlimited Paid Time Off (PTO)
- Incentive compensation plans for all employees
- Company-funded 401k contributions
- Zero-cost employer-covered health insurance
- Annual BYOD (Bring Your Own Device) reimbursement up to $500
- Paid Parental Leave
- Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop
- Quirky, diverse, respectful, high-performing coworkers you’ll want to achieve greatness with!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Credit AnalysisCollections StrategiesFinancial ReportingRisk AssessmentDispute Resolution
Soft Skills
Analytical SkillsNegotiation SkillsCommunication SkillsRelationship Management