Monogram Health

Director

• Develop and execute a comprehensive, system wide clinical education and competency strategy aligned with organizational priorities, regulatory requirements, accreditation standards, and evolving clinical models of care
• Serve as the centralized owner of clinical education and competency management across all clinical roles and specialties
• Act as a subject matter expert and strategic advisor to executive and clinical leadership on workforce readiness, competency risk, and education best practices
• Establish standardized frameworks for onboarding, ongoing competency assessment, role specific training, and performance remediation
• Oversee the development, implementation, and evaluation of initial, annual, and role-based competency programs for clinicians
• Identify training gaps and performance risks through data, quality signals, and stakeholder input, and design targeted remediation plans to address them
• Ensure competency validation processes are evidence based, consistently applied, auditable, and aligned with CME and accreditation standards
• Maintain continuous readiness for regulatory surveys, audits, and accreditation reviews related to clinical education, competency, and CME requirements
• Oversee BLS/CPR and required clinical certification processes to ensure all clinicians remain current and compliant
• Partner with operational and clinical leaders to plan and execute educational blocks, training rollouts, and competency refresh cycles that minimize disruption while maximizing impact
• Define and monitor key metrics to assess education effectiveness, competency outcomes, clinician readiness, and return on investment
• Use performance data, quality outcomes, and clinician feedback to continuously improve education content, delivery methods, and competency processes
• Contribute to the broader clinical performance feedback loop by informing practice excellence leaders and quality teams of systemic education or competency trends

Director, Clinical Education and Competency

Manager

• The Market Manager will be responsible for the day-to-day operations of the Market.
• Oversee all aspects of the people, process and systems that support the delivery of care, growth, and talent for the Market.
• Responsible for aspects of the P&L, including administration and oversight.
• Operate in a heavily matrixed organization to help lead a profitable business segment for Monogram Health.
• Work closely with Regional/Market and Centralized clinical and operations Leaders to deliver quality patient care and overall patient and staff experience.
• Represent the Market in Monthly Operating Reviews, champion change, implement strategic priorities, optimize operations, deliver results, and drive great culture.

Market Manager

Data Scientist

• Own the development and deployment of machine learning models to support operational and clinical use cases at Monogram under the guidance of more senior data scientists
• Perform ad-hoc data analyses related to outputs or alternative use-cases for existing models (e.g. summarize outputs for reporting purposes)
• Work with program owners to understand the goals, key performance measures, and operational details of programs and processes to ensure models are aligned with program intent
• Create and present proposals for machine learning solutions to program owners with the aim of ensuring buy-in to proposed solution(s)

Principal Data Scientist

Full-stack Engineer

• Work within a collaborative engineering team utilizing an agile process.
• Provide technical guidance and mentoring to offshore team.
• Participate in defining scope, objectives, technical direction and be able to independently analyze and design implementations.
• Collaborate with business partners to provide recommendations for technology decisions for complex healthcare integrations.
• Establish, maintain, and ensure compliance with standards and procedures for design, development, testing, documentation, and Cl/CD, contributing to high quality, secure, and reliable systems that meet our business needs.
• Work closely with cross-functional teams, including other developers, business analysts, and product owners, to understand project requirements.
• Identify opportunities for process improvement within the Engineering process, create buy in and enact positive change.
• Exhibit time management, organizational, and prioritization skills and an ability to balance and fulfill multiple priorities.

Software Engineer II

Customer Support

• Assist in managing the health of your panel of patients and proactively track whether your patients are up to date on preventative measures
• Assist in the facilitation of referrals, prior authorizations, and lab order fulfillment
• Proactively follow-up with patients regarding logging vitals (BP, BS, weight), symptom assessments, and scheduling needs
• Aid patients in the fulfillment, initiation and follow-up for prescriptions
• Help patients and family members understand their chronic conditions and how to prevent further disease progression
• Ensure that care provided is collaborative and act to engage specialists as needed
• Assist clinicians as needed
• Other duties as assigned

Patient Support Specialist

Medical Director

• Lead in-home multi-specialty polychronic care model in the assigned market
• Collaborate with Monogram Health’s Multi-Specialty Platform to leverage employed specialists for in-home specialty care
• Focus on improving patient experience, population health outcomes, provider satisfaction and lower costs
• Deliver exceptional outcomes through disease detection and evidence based clinical pathways
• Oversee daily clinical and business operations through delivery of direct patient care, care management services, social worker support, and pharmacy services
• Review and approve care plans and direct treatment plans for patients
• Collaborate with community physicians, facilities, and partners in patient care decision making

Market Physician Executive – MPE

Support Engineer

• Act as the primary point of contact for the IT organization when Level 1 and 2 support teams are unable to resolve technical issues.
• Independently perform deep-dive investigations into application behavior, database logs, and code logic to identify the root cause of reported incidents.
• Develop, test, and implement code-level fixes for identified bugs within our .NET and React stack.
• Manage the end-to-end lifecycle of a fix, from initial verification to overseeing its deployment through the CI/CD pipeline.
• Work closely with Software Engineers to perform RCAs, ensuring that critical issues are not just patched, but structurally prevented from recurring.
• Maintain a knowledge base of known issues and resolutions to empower Level 1 and 2 teams.
• Participate in agile ceremonies and work with Product Owners to prioritize high-impact bugs within the development backlog.
• Verify that bug fixes specifically address the reported issue without introducing regressions into the clinical environment.

Solutions Engineer

• Own solution architecture across applications, integrations, data, and AI-enabled services, ensuring designs are pragmatic, scalable, and aligned with Monogram Health’s business and clinical goals.
• Act as a hands-on player/coach, building prototypes and reference implementations that de-risk initiatives and establish patterns teams can take to production.
• Lead development of agentic solutions, bots, and AI-accelerated workflows, including responsible use of AI-assisted coding tools (e.g., Claude) to improve engineering velocity and quality.
• Set and model a high bar for engineering excellence, including code quality, API design, testing strategy, security, and maintainability.
• Partner closely with product, engineering, data, and business leaders to translate strategy into executable technical designs and delivery plans.
• Define and evolve integration and platform patterns across cloud services (Azure), enterprise systems (e.g., Salesforce), and data platforms (e.g., Databricks).
• Guide data and interoperability architecture for healthcare use cases, including familiarity with FHIR, HL7, claims data, and secure handling of PHI.
• Drive modern DevOps and Infrastructure-as-Code practices, enabling reliable CI/CD, repeatable environments, and production-ready systems.
• Mentor engineers and tech lead with strong EQ, leading through influence, clear guidance, and best practices rather than centralized control.

Director, Solution Architecture

Technical Product Manager

• Create and maintain the product roadmap, outline the features, enhancements, and updates for the product over time.
• Understand pain points of operations team.
• Align roadmap to business objectives.
• Collaborate with engineers and administrators to define technical solutions, evaluate trade-offs, and ensure that features are feasible to build within given constraints.
• Use data analysis to help inform the product roadmap or help resolve ad hoc issues.
• Effectively communicate and collaborate with both technical and non-technical stakeholders to ensure a shared understanding of the requirements.
• Ensure that the documented requirements are accurate, complete, and aligned with the stakeholders' expectations.
• Perform validation testing to ensure features align with intent.
• Exhibit excellent time management, organizational, and prioritization skills and an ability to balance and fulfill multiple priorities.
• Performs other duties as assigned.

Customer Retention Specialist

• Engage with patients to identify and understand their concerns, ensuring that all interactions are approached with compassion and attention to detail.
• Review and analyze patient information and previous communications to assess individual patient needs and identify concerns.
• Utilize your comprehensive knowledge of Monogram Health’s services and processes to effectively address patient concerns and inquiries.
• Collaborate with clinical staff to share insights from patient feedback and assist in identifying solutions that enhance overall patient experience and outcomes.
• Provide patients with clear information regarding Monogram Health’s services, ensuring they feel supported and informed throughout their care journey.
• Maintain accurate and thorough documentation of patient feedback, concerns, and follow-up actions taken to address issues.
• Facilitate timely follow-up with patients to verify that their concerns have been resolved and document outcomes for future reference.