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Licensing Specialist
Monogram HealthLicensing Specialist at Monogram Health managing medical licensure, ensuring compliance for physicians and practitioners in multiple states. Supporting clinical goals with accurate licensure management.
About the role
Key responsibilities & impact- Manage state licensure, DEA, CDS, and collaborative practice agreements for physicians and other practitioner types (e.g., NPs, RNs, LCSWs)
- Prepare clear instructions and correspondence to guide practitioners through application completion and supporting documentation
- Proactively follow up and create urgency with practitioners, institutions, and state boards via phone and email to meet start dates and resolve outstanding items
- Coordinate and submit required primary source verifications to state boards
- Prioritize application workflows based on business needs and departmental guidance
- Track licensure progress, document lifecycle milestones, and maintain accurate, timely data in credentialing systems and shared drives
- Communicate licensure status and expected timeframes to Licensing & Credentialing, Operations, and Clinical Leadership
- Notify Credentialing of license issuances, renewals, and CPA submissions to avoid disruptions in credentialing or enrollment
- Generate reports, monitor expiring licenses and certifications, and manage renewals
- Perform recurring audits, data reconciliation, and reporting; escalate issues as needed
- Ensure practitioner data accuracy across HR, CME, CVO, and credentialing databases
- Maintain confidentiality and adhere to Monogram Health credentialing policies
Requirements
What you’ll need- High school diploma or GED required; bachelor’s degree preferred
- Minimum of three (3) years of licensing experience required
- Proficiency in Microsoft office applications (e.g. Word, Excel, PowerPoint) and Smartsheet
- Proven ability to maintain accuracy and thoroughness in all tasks
- Creative and persistent problem solver
- Ability to research data and draw conclusions
- Must be able to work in an independent manner while also collaborating effectively with team members to manage multiple simultaneous time-sensitive deliverables and deadlines
- Demonstrated capability to engage professionally & effectively with a variety of contacts including senior management, government agencies/licensing board and other business associates
- Highly effective communicator, both in verbal and written communication skills
- Client service oriented
- Attention to detail with a consistent focus on producing accurate work
- Able to handle confidential information in a reliable manner
- Interpersonal skills to handle sensitive situations and confidential information
Benefits
Comp & perks- Comprehensive Benefits - Medical, dental, and vision insurance
- Employee assistance program
- Employer-paid and voluntary life insurance
- Disability insurance
- Health and flexible spending accounts
- Competitive compensation
- 401k with employer match
- Financial wellness resources
- Paid holidays
- Flexible vacation time/PSSL
- Paid parental leave
- Work life assistance resources
- Physical wellness perks
- Mental health support
- Employee referral program
- BenefitHub for employee discounts
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Licensing ManagementData ReconciliationApplication Workflow CoordinationPrimary Source VerificationReport Generation
Soft Skills
Problem SolvingInterpersonal SkillsClient Service OrientationCollaborationConfidentiality Management