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Senior Director, Change Management
Monogram HealthSr. Director of Change Management working with Operations leadership to design and implement change management strategies across projects and portfolios.
About the role
Key responsibilities & impact- Design, create, maintain, and continually improve the organization’s capabilities to enact Change Management at the project/program, portfolio, and Enterprise levels.
- Ensure Change Management Strategy minimizes disruption and abrasion – identifying points of conflict or synergy across projects/programs in portfolio and with Enterprise efforts.
- Own the training strategy for change initiatives, including design, development, delivery, and continuous improvement of scalable programs that sustain behavioral change across the organization.
- Partner with executive leadership to build process(s) to ensure change is deployed at appropriate intervals to appropriate audiences by incorporating project implementation and progress data into Change Management approaches.
- Partner with and guide executive operational leadership through establishment of a cohesive Change Management and communications approach to delivering change, while minimizing resource abrasion, enhancing retention, and improving message quality in delivery.
- Define appropriate sources of truth, tools, standardization, procedures, and roles required to deliver Change Management at necessary levels based upon formulated strategy.
- Influence stakeholders to ensure successful governance of the new Change Management Strategies, including driving conversations around re-prioritization and tradeoffs.
- Provide strategic oversight into the change implementation phase by planning communications and training, coordinating resources, and monitoring post implementation success measures.
- Ensure consistent communication of progress on change efforts to stakeholders across Monogram Health, including performance, challenges, and opportunities to improve.
- Develop strong working relationships and establish a high level of credibility across the business.
Requirements
What you’ll need- Bachelor’s degree; Master’s degree preferred
- Minimum of five (5) years of experience working in change management, healthcare operations, consulting, or comparable roles
- Experience designing, implementing, and governing Change Management
- Ability to synthesize complex information and make it simple for key audiences.
- Demonstrated record of driving outcomes and navigating a fast-paced matrixed environment.
- Ability to synthesize and publish information to facilitate action-oriented conversations to drive successful change with key stakeholders.
- Influencing, collaboration, and communication skills are critical across all levels of the organization including with the Senior Leadership Team
- ADKAR certified (or similar) preferred.
Benefits
Comp & perks- Comprehensive Benefits - Medical, dental, and vision insurance, employee assistance program, employer-paid and voluntary life insurance, disability insurance, plus health and flexible spending accounts
- Financial & Retirement Support – Competitive compensation, 401k with employer match, and financial wellness resources
- Time Off & Leave – Paid holidays, flexible vacation time/PSSL, and paid parental leave
- Wellness & Growth – Work life assistance resources, physical wellness perks, mental health support, employee referral program, and BenefitHub for employee discounts
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Change ManagementChange Management StrategyTraining StrategyBehavioral ChangeGovernanceImplementation PlanningPerformance MonitoringStakeholder EngagementCommunication PlanningProcess Standardization
Soft Skills
InfluencingCollaborationCommunicationRelationship BuildingCredibilitySynthesis of Complex InformationAction-oriented ConversationsDriving OutcomesNavigating Fast-paced EnvironmentsMinimizing Resource Abrasion
Certifications
ADKAR CertificationChange Management Certification