FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Social Services Manager
Monogram HealthManager of Social Services overseeing operational workflows for healthcare programs at Monogram Health. Specializing in improving performance, quality, and efficiency through standardized processes.
About the role
Key responsibilities & impact- Design, implement, and continuously refine standardized workflows across Social Work (SW) and Social Work Coordinator (SWC) functions
- Ensure workflows are clearly documented, consistently applied, and scalable across regions and pods
- Identify operational inefficiencies and implement process improvements to drive performance and consistency
- Ensure workflows, tools, and expectations are clearly understood and executed by frontline staff
- Translate training strategy into structured, repeatable training processes and materials
- Lead direct management of Social Work Coordinators, including performance expectations, coaching, and accountability
- Improve visibility into SWC capacity, productivity, and output
- Standardize SWC scope of work and ensure alignment with operational priorities
- Build SWC capabilities to support evolving functions
- Lead implementation of priority initiatives and pilots
- Coordinate across Ops, Clinical, Tech, and Reporting teams to ensure successful execution
- Monitor pilot performance, identify barriers, and adjust workflows as needed
Requirements
What you’ll need- Bachelor’s degree in Social Work, Healthcare Administration, Public Health, or related field; Master’s degree preferred.
- Minimum of five (5) years of experience in healthcare operations, social services, or behavioral health
- Experience managing teams and driving operational performance
- Demonstrated ability to build workflows and scale programs
- Experience with training development and implementation preferred
- Advanced analytical and reporting skills (Excel, PowerBI, Salesforce preferred)
Benefits
Comp & perks- Comprehensive Benefits - Medical, dental, and vision insurance
- employee assistance program
- employer-paid and voluntary life insurance
- disability insurance
- health and flexible spending accounts
- Financial & Retirement Support – Competitive compensation
- 401k with employer match
- financial wellness resources
- Time Off & Leave – Paid holidays
- flexible vacation time/PSSL
- paid parental leave
- Wellness & Growth – Work life assistance resources
- physical wellness perks
- mental health support
- employee referral program
- BenefitHub for employee discounts
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Workflow ImplementationProcess ImprovementPerformance MonitoringCapacity ManagementProgram Scaling
Soft Skills
CoachingAccountabilityCollaboration