Mollica IT

• Analysis of errors and technical issues;
• Meetings (calls) with international/global teams;
• Teamwork orientation and strong collaboration across teams;
• Cooperation on critical and sensitive matters;
• Performance analysis (technical perspective);
• Commitment to deliveries and prioritization;
• Other routine responsibilities within the team.

SAP BASIS Consultant – Mid-level

Recruitment

• Lead the full Recruitment & Selection (R&S) process, from talent identification through to the completion of hires
• Explore new sourcing channels, perform strategic hunting, and advertise vacancies on the most appropriate platforms
• Collaborate with leadership to understand team activities and processes, optimizing profile mapping and candidate selection
• Ensure R&S processes are carried out within predefined SLAs and performance indicators
• Propose and implement Inbound Recruiting initiatives, creating actions and campaigns to attract more talent
• Monitor market trends to identify best practices for talent attraction
• Participate in strategic alignment meetings with internal teams to ensure understanding of needs and expected deliverables
• Attend weekly meetings to update the status of the roles under your responsibility
• Keep the ATS constantly updated with information on ongoing selection processes
• Perform other routine duties within the area.

Tech Recruiter

ServiceNow

• Lead requirements gathering for ServiceNow initiatives, translating business needs into user stories and clear functional specifications;
• Analyze and document current (as-is) and future (to-be) processes, identifying gaps, inefficiencies and improvement opportunities;
• Act as the primary point of contact between business areas and the ServiceNow technical team (architects, developers and QA);
• Prioritize requirements and change requests based on business value, risks and platform governance;
• Validate solutions in ServiceNow, prioritizing the use of native (out-of-the-box) features whenever possible;
• Ensure solutions align with ITIL/ITSM best practices, security standards and enterprise architecture;
• Create and maintain documentation such as functional design documents, process flows and use cases;
• Manage and refine the product backlog, participating in Agile ceremonies (backlog refinement, sprint planning and reviews);
• Define acceptance criteria and support SIT (System Integration Testing) and UAT (User Acceptance Testing) phases;
• Prepare test scenarios and support business users during testing;
• Monitor and assist in resolving defects and incidents throughout the delivery cycle;
• Contribute to ServiceNow governance, standardization and change control processes;
• Analyze platform usage and KPIs to propose improvements, automations and new functionalities;
• Communicate project status, risks and impacts to stakeholders at different levels, including senior management;
• Perform data analysis in ServiceNow and related tools, creating reports and dashboards to support decision-making and continuous improvement;
• Support the rollout of new systems and processes, ensuring efficient user adoption;
• Coordinate user training, preparing support materials, quick guides and manuals.

Senior Business Analyst – ServiceNow

Backend Engineer

• Design, develop and maintain robust backend services using Java;
• Build and optimize MySQL databases, writing efficient queries and managing schemas;
• Develop RESTful APIs and microservices architecture;
• Implement security best practices and data protection measures;
• Collaborate with frontend developers, database architects and product teams;
• Write clean, scalable and well-documented code, with comprehensive tests;
• Monitor application performance, troubleshoot issues and implement optimizations;
• Other routine responsibilities in the area.

Senior Java & MySQL Developer

Frontend Engineer

• Projetar, desenvolver e manter aplicações React e Next.js escaláveis;
• Construir interfaces responsivas e amigáveis ao usuário, seguindo as melhores práticas modernas de UI/UX;
• Implementar soluções de gerenciamento de estado (Redux, Context API, Zustand);
• Otimizar o desempenho da aplicação e garantir compatibilidade entre diferentes navegadores;
• Colaborar com designers, desenvolvedores backend e equipes de produto;
• Escrever código limpo, de fácil manutenção e bem documentado, com testes abrangentes;
• Demais rotinas da área.

Desenvolvedor React, Next.js – Sênior

QA Engineer

• Planejar, criar e executar casos de testes manuais e automatizados para aplicações web e APIs;
• Desenvolver e manter scripts de automação de testes utilizando ferramentas e frameworks adequados;
• Realizar testes funcionais, exploratórios, regressivos e end-to-end (E2E) para garantir a qualidade das entregas;
• Executar testes de APIs utilizando ferramentas como Postman ou similares;
• Participar ativamente das cerimônias ágeis (planning, daily, review e retrospectiva);
• Trabalhar com a abordagem Shift Left, participando das fases iniciais do desenvolvimento para antecipar possíveis problemas de qualidade;
• Identificar, registrar e acompanhar defeitos e inconsistências encontrados durante os testes;
• Monitorar e manter suítes de testes automatizados, garantindo sua execução contínua nos pipelines de CI/CD;
• Desenvolver e aprimorar frameworks de automação de testes, quando necessário;
• Executar testes de performance e carga, analisando o comportamento da aplicação em diferentes cenários;
• Elaborar consultas SQL para validação de dados em banco de dados;
• Trabalhar com controle de versão de código utilizando ferramentas como Git;
• Integrar testes automatizados aos pipelines de integração e entrega contínua (CI/CD);
• Colaborar com equipes de desenvolvimento, produto e design para garantir a qualidade das entregas;
• Documentar processos de testes, resultados e melhorias identificadas;

Engenheira de QA – Sênior

• Perform configuration, support, and enhancements for SAP FI and CO modules
• Analyze and implement financial processes in SAP, including General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Asset Accounting and Controlling (CO)
• Lead digital transformation initiatives and complex system integrations, including 3PL/4PL logistics
• Configure and support Brazil-specific tax rules and integration of electronic invoicing (e-invoicing / NF-e) with the government SEFAZ portal
• Ensure the SAP environment complies with LGPD, SOX and relevant ISO standards
• Oversee vendor relationships, including contract negotiations and SLA compliance
• Mentor and develop technical teams, and deliver user training to maximize solution adoption and efficiency
• Perform incident analysis and troubleshooting for financial processes in SAP
• Prepare functional and technical documentation for implemented solutions
• Provide user support and conduct training related to financial processes in SAP
• Other routine tasks as required

Senior SAP FI/CO Consultant

• Prospect new clients.
• Conduct market research to identify commercial opportunities.
• Organize the commercial workflow (planning, conducting meetings, gathering requirements, preparing proposals, negotiating and closing contracts).
• Manage and develop a client portfolio.
• Anticipate customer demands to stay ahead of competitors, with a constant focus on prospecting and promoting the company's product portfolio.
• Establish communication channels with clients at both influencer and decision-maker levels.
• Manage KPIs and results: sales, cancellations, pipeline, forecast and backlog.
• Build strategic partnerships inside and outside the company.
• Work on customer retention and loyalty.
• Participate in events.
• Lead strategic commercial meetings.
• Negotiate and close contracts.
• Develop activities to strengthen the brand and positioning in the SAP segment.

Sales Manager – Senior

• Responsible for all configuration activities, from solution design through post-go-live support, ensuring efficient integration with Sales and Purchasing teams
• Actively participate in all phases of SAP S/4HANA implementation projects, from requirements gathering to final delivery
• Lead configuration and customization of SAP CAR/POSDTA functionality
• Perform other related duties as needed.

SAP Functional Consultant - CAR/POSDTA – Senior

• Implement specified and approved requirements listed in the backlog for the teams you work with, ensuring acceptance criteria and designed test scenarios are met;
• Support documentation of the user stories that make up the teams' backlog, ensuring requirements are sufficiently clear for implementation;
• Build prototypes or implement proofs of concept within product design teams;
• Design automated tests on the platform (unit and regression), ensuring key functionalities are covered;
• Participate in all team ceremonies, including effort estimation;
• Execute all team tasks that are under your responsibility;
• Promptly escalate impediments so they can be addressed by the team's Agile Master or the client's team that monitors the service;
• Serve as the team's technical lead, ensuring everyone follows the platform's recommended best practices and that the product meets security requirements.

ServiceNow Technical Lead

• Guide the implementation/configuration of a specific module, with a focus on using the module's standard architecture;
• Ensure vendor-recommended best practices are applied in the development/deployment of the module;
• Ensure that solutions delivered by agile teams or the support team have the appropriate automated tests built and functioning;
• Monitor the roadmap for the modules of which they are specialists and develop a plan to adopt new features;
• Validate module functionalities and the solutions delivered on top of those modules;
• Assess requirements that require customization and propose solutions that meet the requirement with minimal customization;
• Act as an App Engine specialist.

ServiceNow Consultant – Senior

• Implement specified and approved requirements from the backlogs of the teams you work with, ensuring acceptance criteria and designed test scenarios are met.
• Support the documentation of the user stories that make up the teams' backlogs, ensuring requirements are sufficiently clear for implementation.
• Build prototypes or implement proofs of concept within product design teams.
• Design automated tests on the platform (unit and regression), ensuring key functionalities are covered.
• Participate in all team ceremonies, including effort estimation.
• Execute all team tasks that fall under your responsibility.
• Promptly escalate any impediments observed so they can be addressed by the team’s Agile Master or the client team overseeing the service.
• Other routine activities of the area.

ServiceNow Consultant – Mid-level

• Guide the implementation/configuration of a specific module, focusing on using the module’s standard architecture; in this capacity you may work with agile development teams, support/maintenance teams, or product design teams.
• Ensure that vendor-recommended best practices are followed in the development/implementation of the module of expertise, reducing the risk of unnecessary customizations and improving efficiency.
• Ensure that solutions delivered by agile teams or support teams for the modules of expertise have the appropriate automated tests developed and functioning.
• Monitor the evolution roadmap of the modules of expertise and develop a plan for adopting new features.
• Validate the functionalities of the modules of expertise and the solutions built on those modules during platform version upgrades.
• Assess requirements that would require customizing module functionality, propose solutions that meet the requirement with the minimum necessary customization, and when recommending against customization, provide justification outlining the identified impacts.
• Be an expert in Event Management.

ServiceNow Consultant, ITOM – Senior

• Act as a facilitator for design workshops to conceive solutions or for agile solution development, engaging the technical team when further detail on a module or platform feature is required;
• Document and keep up to date the user stories that make up the backlog of the teams you support, ensuring requirement clarity and proper documentation of acceptance criteria and test cases for user validation;
• Test solutions implemented by the team, ensuring they fully comply with the specified and approved requirements;
• Design automated tests on the platform (unit and regression), ensuring key functionalities are covered;
• Participate in all team ceremonies for the teams you support, including effort estimation;
• Execute all team tasks that fall under your responsibility;
• Timely escalate impediments identified so they can be addressed by the Team Agile Master or the client team overseeing the service;
• Work to resolve incidents related to the applications supported by the team within the desired SLA, clarify requirements between requestors and the team, and monitor and update service, communication, and incident management tools.

Requirements Analyst – Senior, ServiceNow

• Desenvolver e manter programas, relatórios e interfaces em ABAP;
• Colaborar com as equipes funcionais para levantar requisitos e traduzi-los em especificações técnicas;
• Utilizar ferramentas e serviços do SAP BTP para integrar e estender aplicações SAP;
• Otimizar códigos ABAP existentes visando melhor desempenho e eficiência;
• Fornecer orientação técnica e mentoria para consultores juniores;
• Participar de upgrades e migrações de sistema, garantindo compatibilidade com o SAP BTP;
• Identificar, analisar e resolver problemas técnicos de forma ágil;
• Demais rotinas da área.