Minsait

Analyst

• Monitoring and managing alerts on Micro Focus platforms and Core Banking applications;
• Technical analysis and resolution of incidents (end-to-end troubleshooting);
• Analysis of logs, traces and application behavior;
• Operational support in production and non-production environments;
• Event and alert management using observability tools;
• Interaction with development, database, middleware and infrastructure teams;
• Execution of operational procedures and support for changes;
• Documentation of incidents, solutions and procedures (runbooks / knowledge base);
• Identification of operational improvements and stabilization opportunities.

Senior Micro Focus Support Analyst

Senior Support Analyst, Micro Focus

• Administração e suporte de ambientes Windows Server (2016, 2019 e 2022).
• Gestão da infraestrutura Microsoft: Active Directory (AD DS), Group Policy (GPO), DNS e DHCP.
• Monitoramento e sustentação de ambientes críticos 24x7.
• Troubleshooting de serviços Windows, Event Viewer e análise de logs.
• Diagnóstico e resolução de problemas de performance (CPU, memória e disco).
• Administração de usuários, permissões e políticas de segurança.
• Gestão de patches e atualizações através de WSUS, SCCM ou ferramentas similares.
• Automação de rotinas administrativas utilizando PowerShell.
• Integração com ferramentas corporativas de monitoramento, backup e antivírus.
• Atuação em incidentes críticos e participação em war rooms.
• Suporte a ambientes virtualizados e cloud, com foco em Microsoft Azure.
• Elaboração e manutenção de documentação técnica e processos operacionais.

Analista de Sistemas Operacionais – Windows Sênior

• Administration and support of Windows Server environments (2016, 2019 and 2022).
• Management of Microsoft infrastructure: Active Directory (AD DS), Group Policy (GPO), DNS and DHCP.
• Monitoring and sustaining critical environments 24x7.
• Troubleshooting Windows services, Event Viewer and log analysis.
• Diagnosis and resolution of performance issues (CPU, memory and disk).
• User administration, permissions and security policies management.
• Patch and update management using WSUS, SCCM or similar tools.
• Automation of administrative routines using PowerShell.
• Integration with corporate monitoring, backup and antivirus tools.
• Handling critical incidents and participation in war rooms.
• Support for virtualized and cloud environments, with a focus on Microsoft Azure.
• Preparation and maintenance of technical documentation and operational procedures.

Senior Windows Systems Analyst

Systems Engineer

• Maintain control and management of the inventory of corporate software and applications;
• Ensure cataloging, updating and traceability of software assets;
• Monitor the accuracy and compliance of information related to applications and their environments;
• Support technology asset governance, ensuring adherence to established policies and processes;
• Identify inconsistencies, opportunities for improvement and propose corrective actions;
• Track the software lifecycle from onboarding to retirement;
• Prepare reports, metrics and controls related to the applications inventory;
• Work collaboratively with Technology, Governance, Infrastructure, Security and business teams;
• Support internal and external audits related to IT asset management;
• Contribute to continuous improvement of technology asset management and control processes.

Systems Analyst – Junior

Designer

• Conduct user research and gather business requirements;
• Map user journeys, navigation flows and information architectures;
• Create wireframes, interactive prototypes and high-fidelity interfaces;
• Develop and evolve Design Systems and component libraries;
• Ensure visual consistency, usability and accessibility of digital solutions;
• Plan and conduct usability tests and user validation sessions;
• Analyze metrics and user behavior to recommend continuous improvements to the user experience;
• Collaborate with Product Owners, Developers, Business Analysts and other stakeholders;
• Participate in agile ceremonies and contribute to the evolution of digital products;
• Support the definition of UX/UI standards, best practices and guidelines.

Interface Design Analyst, UI – Mid-level

Scrum Master

• Facilitar as cerimônias ágeis do time, como Daily Scrum, Sprint Planning, Sprint Review e Sprint Retrospective;
• Apoiar a equipe na adoção e disseminação das práticas ágeis;
• Identificar, acompanhar e auxiliar na remoção de impedimentos;
• Acompanhar indicadores e atividades das sprints;
• Promover a colaboração entre equipe, Product Owner e stakeholders;
• Incentivar a cultura de melhoria contínua nas entregas;
• Apoiar a organização e priorização das atividades junto ao time;
• Garantir a correta utilização das ferramentas de gestão ágil.

Scrum Master – Júnior

Full-stack Engineer

• Develop and maintain full-stack applications using Java and web technologies;
• Implement new features, perform bug fixes and improvements to existing systems;
• Participate in requirements analysis and the definition of technical solutions;
• Develop and consume REST APIs for system integration;
• Support the creation and maintenance of responsive, intuitive web interfaces;
• Integrate with relational databases;
• Participate in testing, validation and user acceptance of applications;
• Use version control tools and collaborate in code reviews;
• Support continuous integration and continuous delivery (CI/CD) processes;
• Participate in agile ceremonies and activities, contributing to the team’s continuous improvement;
• Collaborate with cross-functional teams to deliver high-quality solutions.

Junior Full Stack Developer

• Administrar e sustentar ambientes Linux corporativos de alta criticidade.
• Atuar na administração avançada de distribuições Linux, como Red Hat, Oracle Linux, CentOS, Rocky Linux e AlmaLinux.
• Monitorar ambientes produtivos 24x7, garantindo disponibilidade, estabilidade e desempenho.
• Realizar troubleshooting avançado envolvendo kernel, processos, memória, CPU, I/O, filesystem e serviços do sistema operacional.
• Analisar logs de sistema (syslog, journald e diretórios /var/log) para identificação e resolução de incidentes.
• Executar análises de causa raiz (RCA) e propor melhorias preventivas.
• Realizar tuning de performance em servidores Linux, incluindo otimizações de CPU, memória, disco e rede.
• Implementar hardening de sistemas seguindo boas práticas de segurança e benchmarks CIS.
• Gerenciar atualização de sistemas operacionais, pacotes e correções de segurança.
• Desenvolver scripts e automações para otimização de rotinas operacionais.
• Atuar em incidentes críticos e war rooms com equipes nacionais e internacionais.
• Integrar ambientes Linux com ferramentas corporativas de monitoramento, backup e ITSM.
• Apoiar ambientes containerizados utilizando Docker e Kubernetes.
• Criar e manter documentação técnica, procedimentos operacionais e runbooks.

Analista de Sistemas Operacionais Linux

Support Engineer

• Provide technical support for critical applications running on IBM z/OS Mainframe environments.
• Monitor and ensure the availability, stability, and performance of Corporate Integrated Systems (SICs).
• Analyze, diagnose, and resolve complex incidents in production environments.
• Perform root cause analysis (RCA) and recommend preventive actions to avoid recurrence.
• Monitor and oversee batch executions and online processes.
• Respond to critical incidents, ensuring rapid recovery and stabilization of services.
• Collaborate with Development, Infrastructure, and Business teams in an international environment.
• Ensure compliance with SLAs established for global operations.
• Provide technical support and mentorship to the team by sharing knowledge and best practices.
• Identify opportunities for continuous improvement to increase system stability and performance.

Senior Mainframe Support Analyst

• Full administration of Oracle Exadata environments
• Management of Oracle databases (12c, 19c or higher)
• Query optimization and advanced performance tuning
• Administration of components: RAC (Real Application Clusters) - ASM (Automatic Storage Management) - Data Guard (physical and logical)
• Proactive monitoring and high-complexity troubleshooting
• Planning and execution of: Backups (RMAN) - Recoveries (disaster recovery) - Patching and upgrades
• Analysis of AWR, ASH, ADDM and performance reports
• Handling critical incidents and international bridge calls
• Automation of operational routines
• Ensuring high availability and data integrity
• Documentation and standardization of processes

Analyst, Oracle Exadata

• Administração completa de ambientes Oracle Exadata
• Gerenciamento de bancos de dados Oracle (12c, 19c ou superior)
• Otimização de queries e performance tuning avançado
• Administração de componentes: - RAC (Real Application Clusters) - ASM (Automatic Storage Management) - Data Guard (físico e lógico)
• Monitoramento proativo e troubleshooting de alta complexidade
• Planejamento e execução de: - Backups (RMAN) - Recuperações (disaster recovery) - Patching e upgrades
• Análise de AWR, ASH, ADDM e relatórios de performance
• Atuação em incidentes críticos e bridge calls internacionais
• Automação de rotinas operacionais
• Garantia de alta disponibilidade e integridade dos dados
• Documentação e padronização de processos

Analista Oracle Exadata

• Translate business needs into structured functional requirements.
• Support the construction of end-to-end flows, detailing business rules.
• Actively participate in agile ceremonies.
• Contribute clear functional input to the backlog.
• Efficiently manage the process backlog with strategic prioritization.
• Develop and document business rules in detail.
• Facilitate requirements gathering and validation meetings.

Functional Analyst, Junior

• Translate business needs into structured functional requirements; support the construction of end-to-end flows with detailed business rules; actively participate in agile ceremonies, contributing clear functional input to the backlog.
• Efficiently manage the process backlog with strategic prioritization.
• Develop and document business rules in detail, facilitating understanding and alignment with the business area, and support the transition and sustainment between functional definition and technical implementation.
• Facilitate requirements gathering and validation meetings, ensuring understanding by key stakeholders.

Junior Functional Analyst

• Translate business needs into structured functional requirements; support the creation of end-to-end flows with detailed business rules; actively participate in agile ceremonies, contributing clear functional input to the backlog.
• Efficiently manage the process backlog with strategic prioritization.
• Develop and document business rules in detail, facilitating understanding and alignment with the business area, and support the transition and sustainment between functional definition and technical implementation.
• Facilitate requirements gathering and validation meetings, ensuring understanding of key requirements.