Minsait

Financial Planning and Analysis

• Create and implement sales strategies targeted at the technology sector, focusing on developing solutions that deliver tangible and measurable benefits to clients, particularly within the banking industry.
• Strong network of relationships in the financial market, proven ability to lead teams, and excellent capability to translate business needs into high-value proposals.

Account Manager – Financial Services

Manager

• Business Development Manager (Alliances) with solid experience in the AWS, Microsoft, IBM and other ecosystems and a strong results orientation, to lead the development and management of strategic alliances.
• Executive relationship management, mastery of partner programs (including MDF, co-sell and competency designations) and the ability to work integrally with sales, marketing and delivery areas, fostering a strong alliances culture within the organization.
• Develop and manage the partnership with Microsoft.
• Act as the primary interface with Microsoft, ensuring alignment between goals, strategies and global programs.
• Maximize the use of Market Development Funds (MDF), aligning them with company priorities.
• Maximize the use of Microsoft incentives, aligning them with company priorities.
• Work side-by-side with sales, marketing and delivery teams to generate opportunities, increase consumption and deliver value with Microsoft solutions.
• Support the management and expansion of the business pipeline, focusing on cloud solutions and sustainable growth strategies.
• Develop and execute a joint business plan (BP) with stakeholders from Minsait and Microsoft.
• Monitor KPIs and ensure revenue, growth and innovation impact performance.
• Represent the company at events, workshops and initiatives within the Microsoft ecosystem, staying up to date on trends, products and programs.

Business Development Manager – AWS/Cloud

• Identify and develop Data, AI, and Hyperautomation opportunities across multiple markets, acting consultatively with technical and business executives.

Business Development Manager – Data & AI

Backend Engineer

• Provide support and maintenance for critical legacy systems, ensuring stability and operational continuity.
• Develop, maintain, and optimize routines in SQL Server, including complex queries, T-SQL, and stored procedures.
• Implement fixes, targeted improvements, and evolutionary adjustments in VB.NET applications such as WebForms, Windows Services, and Console Applications.
• Support deployment processes, versioning, and code control using GitHub and automated pipelines.
• Work collaboratively with the team, sharing responsibility for the quality and reliability of deliveries.

Senior Developer – .NET, SQL Server

Analyst

• Handle, manage, and resolve energy-related cases and issues, such as billing issues
• Assist with delinquency and payment default issues
• Respond to customer requests to prevent escalation to legal authorities
• Handle escalated or dissatisfied customers
• Assist customers who have previously attempted to resolve the same issue
• Work with customers whose accounts contain sensitive data, providing responses to their requests
• Participate in training and development programs to improve skills
• Contribute to company results by meeting established targets and deadlines

Junior Customer Service Analyst

• Design, implement and maintain services and APIs using Java (7 to 17), Spring Framework and Hibernate/JPA
• Develop and evolve screens and frontend components with AngularJS and/or Angular 17, ensuring a good user experience and adherence to the visual standard
• Participate in software lifecycle stages (refinement, development, testing and deployment), working on backend and frontend tasks as required by the team
• Consume and build REST APIs, performing validation, error handling, authentication, authorization and integrations with external systems and services
• Implement and maintain unit and integration tests, supporting bug fixes and applying development best practices
• Model and tune SQL queries and ORM mappings with Hibernate, supporting performance optimizations and data consistency
• Produce and update technical documentation, including endpoints, business rules, technical decisions and build/deploy instructions
• Identify and implement improvements in performance, security and code readability, in collaboration with the team
• Work following development best practices, team-defined standards and code reviews

Junior Software Developer, Java

Support Engineer

• Act as the provisioning point, applying the Single Point of Contact (SPOC) concept and maintaining constant communication between support teams and users.
• Route and forward tickets, ensuring the correct assignment of requests.
• Update BDGC items, as well as inventory controls and technical reserves.
• Keep information up to date in control and management systems.
• Be responsible for the movement and control of small inventories.

Junior Support Technician

• Monitor and analyze the company's financial results, ensuring the quality of accounting and management information.
• Prepare and analyze financial, budgetary, and management reports to support strategic decision-making.
• Monitor the budget and forecast, and analyze variances between budgeted vs. actual results.
• Support the monthly close process, ensuring consistency, accuracy, and reliability of data.
• Conduct cost, expense, margin, and profitability analyses.
• Develop, track, and analyze performance indicators (KPIs).
• Drive continuous improvement of controlling and financial processes.
• Provide financial analysis and ad hoc support to internal departments.
• Support internal and external audits by providing necessary information and analyses.

Administrative PMO Analyst, Mid-level

• Perform provisioning activities, applying the Single Point of Contact (SPOC) concept and maintaining constant communication between support teams and users.
• Route and escalate tickets, ensuring correct placement and handling of requests.
• Update BDGC items, as well as inventory controls and technical reserves.
• Keep information up to date in control and management systems.
• Responsible for the movement and control of small stock items.

Data Analyst

• Analyze and interpret complex data, identifying patterns and trends to support strategic decision-making.
• Analyze profitability and results of products, customers and segments; investigate scenario variations and recommend opportunities for activation, unblocking and engagement of credit card customers.
• Analyze and measure the return on commercial initiatives to understand campaign performance, identifying the best channels and strategies to increase customer engagement and revenue.
• Build predictive models of customer usage behavior and purchase preferences, as well as cluster customer profiles and life-stage moments throughout their card journey.
• Use data tools such as SQL, Python, R, SAS and Databricks for data extraction, manipulation, consolidation and visualization required for studies and analyses.

• Audience segmentation for campaigns, performance evaluation, and campaign measurement.
• Create datasets for communication via social media.
• Creation and maintenance of reports and CV indicators.
• Creation and maintenance of communication delivery reports.
• Creation and maintenance of Journeys in Salesforce for the Cards Business Unit.
• Maintenance of ingestion pipelines from Hive/Teradata into Salesforce.

Business Analyst

• Evaluate business and system requirements, ensuring alignment with the COM Netcracker solution, with a focus on integration between Customer Order Management, BSS and Billing.
• Define and agree KPIs and SLAs with the Business area.
• Prepare, review and approve functional requirements, technical specifications and integration documents for development, configurations and module interfaces.
• Identify critical issues, propose solutions and perform defect triage, directing fixes to technical teams. Define and approve unit, integration and acceptance test scenarios.
• Present the solution to the involved areas (Business, Quality, Infrastructure, Information Security, Observability and Project Management), perform production handover, participate in war rooms and monitor post-production, evaluating monitoring reports and producing application health reports.

Business and Systems Analyst – Customer Order Management

Project Manager

• Work on Technology, Commercial, Digital, and Information Security projects.
• Manage multiple projects simultaneously.
• Create executive project status reports.
• Control and track agile deliverables.
• Deliver presentations to the board and executive leadership.

Senior Project Analyst

• Execute and/or lead Lean Six Sigma continuous improvement projects across the company’s value chain.
• Promote efficiency management and customer focus, encouraging continuous improvement of the institution’s internal processes.
• Lead the development of a project selection method based on value added.
• Maintain and continuously improve the institutional process architecture, ensuring quality, efficiency, and effectiveness.
• Perform critical analyses of performance indicators and propose improvement actions within Lean Six Sigma continuous improvement projects.
• Support business areas in process redesign and workflow optimization initiatives as part of Lean Six Sigma continuous improvement projects.
• Contribute to the integration and sustainability of process management practices across the organization.

Process Analyst

Software Engineer

• The professional will work on projects of medium and low complexity, performing daily development and maintenance of medium- and low-complexity systems, operating with a degree of autonomy.
• Will report to internal clients, presenting results to support the end client's decision-making with a focus on front-end.

Account Manager – Financial Services

Business Development Manager – AWS/Cloud

Business Development Manager – Data & AI

Senior Developer – .NET, SQL Server

Junior Customer Service Analyst

Junior Software Developer, Java

Junior Support Technician

Administrative PMO Analyst, Mid-level

Junior Support Technician

Data Analyst

Data Analyst

Business and Systems Analyst – Customer Order Management

Senior Project Analyst

Process Analyst

Mid-level Developer Analyst