Minor Hotels Europe and Americas

Financial Planning and Analysis

• Invoice creation
• PO/ISOW Validation
• Analysis of Missing PO, ISOW SWIP & Review Call & Forecast Loss of Revenue, Netting
• Validation of TIME SHEET
• Payment Term and Billing Information Update
• Forecast & Actual Variance Analysis
• Project/contract set up
• Transfer Price & Cross Charge

Senior Finance & Accounting Process Specialist

Account Manager

• Monitor and control daily billing and invoicing processes across markets, ensuring compliance with deadlines and procedures
• Validate controls and documentation, including monthly checks and incident follow-ups
• Prepare audit files and support internal/external audits
• Propose and implement process improvements to increase efficiency and reduce errors
• Ensure timely delivery of invoices, reports, and responses to queries, escalating issues when needed
• Manage email and phone communications, providing regular feedback on pending matters
• Collaborate with the team, share knowledge, and support transformation initiatives

Business Revenue Account Manager

ServiceNow

• Senior ServiceNow Platform Architect with extensive consultative and hands-on experience, including a proven track record of successful deployments.
• Demonstrate in-depth technical knowledge of the ServiceNow platform working hand-in-hand with customers and platform developers.
• Develop, design and own technical solutions on the ServiceNow platform.
• Provide best practice platform guidance for clients alongside Capgemini project team for implementation or enhancement of the ServiceNow platform.

Senior ServiceNow Platform Architect – Workflows

Business Development Rep

• Develop new business in the utilities industry
• Drive the sales process while leveraging Capgemini subject matter experts and executives, as needed
• Originate and qualify leads, networking, social media, events and/or other sources and develop relationships with C level executives within targeted accounts
• Work closely with the solutions team in Technology Services, Outsourcing and the various Sector groups to develop and win a pipeline of new/add-on business
• Increase opportunities across all service lines, taking accountability for qualification and closure of new business within the account
• Handle client expectations throughout the sales cycle and closing process
• Develop and run a pipeline of qualified opportunities
• Provide strategic direction and drive business with clients to achieve revenue growth, profitability, and continuing customer satisfaction
• Develop and lead the overall account plan and forecast and provide status reports

Business Development Executive – Resources, Energy, Utilities

SDET

• Execute manual integration and regression tests on merged software builds prior to release.
• Operate lab equipment, simulators, and measurement devices to validate system functionality.
• Ensure compatibility and correct operation of merged software branches across system components.
• Use Linux command-line tools for system setup, log retrieval, and troubleshooting.
• Document test results, track issues in Jira, and collaborate with developers for resolution.
• Participate in merge validation reviews and release readiness assessments.
• Support post-merge smoke testing and verification phases.
• Partner with automation engineers to identify opportunities for test automation.

Manual Integration Test Engineer

• Gather requirements and facilitate workshops to collect and document business and technical requirements
• Translate complex technical specifications into business logic and vice versa
• Collaborate with stakeholders to evaluate ServiceNow capabilities and enhancements
• Create user stories, process guides, end-user documentation, and playbooks
• Document enhancement requests and technical specifications
• Maintain clear communication with stakeholders regarding status updates and feasibility assessments
• Maintain deep knowledge of ServiceNow modules including IT Workflows, CRM Workflows, HRSD, Security & Risk, AI, etc.
• Partner with ServiceNow developers and provisioning analysts to ensure alignment of business and technical objectives
• Support UAT sessions and training for various client personas
• Write user stories to be configured by technical developers
• Work within Agile frameworks to support sprint planning and execution
• Proactively identify risks, issues, and blockers and communicate through appropriate channels
• Ensure deliverables are complete, consistent, and aligned with customer expectations

ServiceNow Business Analyst – Service Management Consultant

Solutions Engineer

• Lead presales engagements for AWS and Java solutions, covering cloud architecture, application development, and integration.
• Define and execute end-to-end solution architectures, ensuring seamless integration of AWS services and Java applications.
• Own solution blueprints, effort estimation, and technical proposal development for RFPs and RFIs.
• Develop and deliver high-impact proposals, ensuring alignment with client needs and industry best practices.
• Conduct C-level client interactions, technical workshops, and deep-dive discussions to position AWS and Java solutions effectively.
• Act as a trusted advisor, guiding clients through their AWS and Java transformation journeys and presenting industry trends.
• Ability to develop accelerators, reusable components, and frameworks to optimize solution delivery.
• Collaborate with internal teams, including sales, delivery, and engineering, to tailor solutions to customer needs.

Presales AWS Solution Architect

• Take full ownership of technical pre-sales activities, driving solution strategy, competitive positioning, and customer success.
• Define and execute end-to-end solution architectures, ensuring seamless integration of Azure cloud services and .NET-based enterprise solutions.
• Develop and deliver high-impact proposals, ensuring alignment with client needs and industry best practices.
• Conduct C-level client interactions, technical workshops, and deep-dive discussions to position solutions effectively.
• Own and drive the design of scalable, high-performance, and cost-effective Azure-based .NET solutions for large enterprises.
• Lead the creation of comprehensive cost models, pricing structures, and financial justifications for proposed solutions.
• Act as a trusted advisor and technology thought leader, guiding clients through their cloud transformation journeys.

Presales Azure Solution Architect

Network Operations

• Develop and implement strategies for network monitoring that align with overall business objectives and IT priorities
• Evaluate, recommend, and deploy network monitoring tools, ensuring they meet the customer’s specific needs and integrate with existing infrastructure
• Lead and mentor a team of network monitoring specialists, assigning tasks, monitoring performance, and providing guidance
• Oversee the monitoring of network performance metrics, identify bottlenecks, and troubleshoot issues
• Establish and manage alert systems, ensuring timely response to network events
• Work closely with other IT teams to resolve issues and implement improvements
• Generate regular reports on network performance and communicate findings to stakeholders
• Keep abreast of the latest trends and technologies in network monitoring

Network Monitoring SME

Full-stack Engineer

• Empower to shape your career in the way you’d like
• Collaborate with colleagues around the world
• Help leading organizations unlock the value of technology
• Build a more sustainable, more inclusive world

Senior Software Engineer

QA Engineer

• Design, develop, and maintain robust automation frameworks for UI and API testing
• Collaborate with cross-functional teams to understand requirements and ensure test coverage
• Lead test automation strategy and implementation across multiple projects
• Develop and execute automated test scripts using Java, Selenium, and Rest Assured
• Identify, document, and track bugs and issues to resolution
• Knowledge of CI/CD pipeline integration

Functional Automation Tester, Selenium

• Design, develop, and maintain automated test frameworks and scripts.
• Execute functional, POS, and API tests using tools like Postman.
• Perform database testing and data validation using SQL Server.
• Review code for testability and maintainability.
• Debug issues and identify root causes in both test and production environments.
• Collaborate with developers, product managers, and DevOps teams.
• Participate in Agile ceremonies such as sprint planning, daily stand-ups, and retrospectives.
• Ensure adherence to CI/CD processes and contribute to pipeline setup.
• Work on test automation for web applications using tools like Robot Framework, Eggplant, or Selenium.
• Maintain test cases and execution in ADO (Azure DevOps).

Auto Functional Tester

• Design and implement comprehensive API test plans, test cases, and automation scripts
• Perform functional, regression, performance, and security testing of RESTful and SOAP APIs
• Conduct Telecom (Mobile Postpaid/Prepaid Service) testing with strong domain knowledge
• Execute test design, test execution, and defect management processes
• Assess test results, identify root causes of issues, and provide detailed reports and recommendations
• Collaborate with cross-functional teams to ensure quality and timely delivery
• Communicate effectively with stakeholders and provide clear status updates

Functional/API Tester

QA Automation Engineer

• Design and develop end-to-end automation suites
• Manage test data through TDM and implement data-driven testing via TCD
• Validate data flow across multiple systems in large-scale integration projects
• Support API-to-UI and multi-system end-to-end testing
• Participate in defect triage and root cause analysis
• Collaborate with development teams and actively engage in Scrum ceremonies
• Provide clear reporting, documentation, and execution status
• Integrate automation with CI/CD pipelines (GitLab, Jenkins, Azure DevOps)
• Maintain execution runs and logs in qTest

Senior Finance & Accounting Process Specialist

Business Revenue Account Manager

Senior ServiceNow Platform Architect – Workflows

Business Development Executive – Resources, Energy, Utilities

Business Development Executive – Resources, Energy, Utilities

Manual Integration Test Engineer

ServiceNow Business Analyst – Service Management Consultant

Presales AWS Solution Architect

Presales Azure Solution Architect

Network Monitoring SME

Senior Software Engineer

Functional Automation Tester, Selenium

Auto Functional Tester

Functional/API Tester

Tosca Automation Engineer