Minor Hotels Europe and Americas

Senior ServiceNow Platform Architect – Workflows

Minor Hotels Europe and Americas

full-time

Posted on:

Location Type: Office

Location: Chicago • California, Florida, Illinois, Massachusetts, Missouri, New Jersey, New York, Ohio, Pennsylvania, Tennessee, Texas, Virginia, Washington • 🇺🇸 United States

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Salary

💰 $115,000 - $155,000 per year

Job Level

Senior

Tech Stack

ITSMJavaScriptServiceNowSOAP

About the role

  • Senior ServiceNow Platform Architect with extensive consultative and hands-on experience, including a proven track record of successful deployments.
  • Demonstrate in-depth technical knowledge of the ServiceNow platform working hand-in-hand with customers and platform developers.
  • Develop, design and own technical solutions on the ServiceNow platform.
  • Provide best practice platform guidance for clients alongside Capgemini project team for implementation or enhancement of the ServiceNow platform.

Requirements

  • Minimum 3-years hands-on experience as ServiceNow Platform Architect
  • Expertise with JavaScript and ServiceNow JavaScript API's
  • Create custom business rules and client scripts, including UI policies/scripts, ACLs, and Data Policies
  • Extensive Architect and/or Developer level experience with at least two primary ServiceNow applications, including: ITSM SPM CSM ITOM HR GRC ITAM Employee Center Portal Integration HUB (including integration development using REST, SOAP, etc.)
  • Create overall technical architecture for ServiceNow implementations that aligns to customer business requirements
  • Contribute and participate in Scrum calls
  • Build current platform knowledge by learning new modules
  • Provide tech best practices, architecture and code review
  • Uphold excellent time management, organizational skills and creative problem-solving.
  • Remain innovative, creative, self-directed…a great leader and team player with a record of accomplishment in managing multiple complex tasks
  • Maintain current certifications, keep up to date on all Delta releases
  • Minimum 5 years IT related experience
  • CSA Certification required
  • ServiceNow Implementation Specialist certification a plus
  • External Client consulting experience preferred
  • Excellent written, verbal and presentation communication skills.
  • Experience leading and directing multiple projects simultaneously.
  • Proven leadership ability.
Benefits
  • Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade
  • Company paid holidays
  • Personal Days
  • Sick Leave
  • Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
  • Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
  • Life and disability insurance
  • Employee assistance programs
  • Other benefits as provided by local policy and eligibility

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
ServiceNowJavaScriptServiceNow JavaScript APIcustom business rulesclient scriptsUI policiesACLsData PoliciesServiceNow applicationstechnical architecture
Soft skills
time managementorganizational skillscreative problem-solvingleadershipteam playercommunication skillspresentation skillsself-directedinnovativecollaboration
Certifications
CSA CertificationServiceNow Implementation Specialist