Senior ServiceNow Platform Architect with extensive consultative and hands-on experience, including a proven track record of successful deployments.
Demonstrate in-depth technical knowledge of the ServiceNow platform working hand-in-hand with customers and platform developers.
Develop, design and own technical solutions on the ServiceNow platform.
Provide best practice platform guidance for clients alongside Capgemini project team for implementation or enhancement of the ServiceNow platform.

Requirements

Minimum 3-years hands-on experience as ServiceNow Platform Architect
Expertise with JavaScript and ServiceNow JavaScript API's
Create custom business rules and client scripts, including UI policies/scripts, ACLs, and Data Policies
Extensive Architect and/or Developer level experience with at least two primary ServiceNow applications, including: ITSM SPM CSM ITOM HR GRC ITAM Employee Center Portal Integration HUB (including integration development using REST, SOAP, etc.)
Create overall technical architecture for ServiceNow implementations that aligns to customer business requirements
Contribute and participate in Scrum calls
Build current platform knowledge by learning new modules
Provide tech best practices, architecture and code review
Uphold excellent time management, organizational skills and creative problem-solving.
Remain innovative, creative, self-directed…a great leader and team player with a record of accomplishment in managing multiple complex tasks
Maintain current certifications, keep up to date on all Delta releases
Minimum 5 years IT related experience
CSA Certification required
ServiceNow Implementation Specialist certification a plus
External Client consulting experience preferred
Excellent written, verbal and presentation communication skills.
Experience leading and directing multiple projects simultaneously.
Proven leadership ability.

Benefits

Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade
Company paid holidays
Personal Days
Sick Leave
Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

ServiceNowJavaScriptServiceNow JavaScript APIcustom business rulesclient scriptsUI policiesACLsData PoliciesServiceNow applicationstechnical architecture

Soft Skills

time managementorganizational skillscreative problem-solvingleadershipteam playercommunication skillspresentation skillsself-directedinnovativecollaboration

Certifications

CSA CertificationServiceNow Implementation Specialist