Minor Hotels Europe and Americas

Architect

• Own the end-to-end architecture for Dynamics 365-based Contact Center (CCaaS) solutions
• Design holistic solutions covering interaction intake, routing, agent experience, orchestration, integrations, security, and operational tooling
• Define CCaaS architecture patterns, standards, and guardrails to ensure platform consistency and extensibility
• Translate business and CX requirements into architecture designs that are scalable, maintainable, and secure
• Architect solutions across Dynamics 365 Customer Service including: Case management, workflows, automation, SLAs, and knowledge management
• Design Omnichannel capabilities such as chat, messaging, email, and unified agent desktop workloads
• Architect voice and telephony integrations including routing, IVR, call handling, and recordings (where applicable)
• Design agent and supervisor experiences with queues, skills-based routing, and performance visibility

Dynamics 365 Architect, CCaaS, Copilot Studio

Manager

• piloter un projet au sein de notre groupe
• gérer et accompagner 10 à 40 consultantes et consultants
• gérer le budget avec des portefeuilles de quelques millions d’euros
• garantir la satisfaction client et être l’interface privilégiée de nos clients

Engagement Manager

Supply Chain

• Act as a trusted advisor to the client, providing expert functional and solution guidance
• Gather business requirements, perform fit gap analysis, and document high quality functional specifications
• Create and validate As Is and To Be process maps to support design and alignment with future state solutions
• Perform system configuration and execute unit testing to ensure solution accuracy
• Document configuration settings, functional specifications, test scripts, and supporting artefacts
• Execute test cases and support System Integration Testing (SIT) and User Acceptance Testing (UAT)
• Lead a functional workstream, ensuring delivery quality, issue resolution, and alignment with project timelines
• Provide input to project management on planning, risks, dependencies, and status updates
• Contribute to capability development within the functional service line, including knowledge sharing and improvement initiatives

SAP Functional Consultant – Procure/Supply Chain

SAP Functional Consultant – Procure/Supply Chain Lead

Consultant

• Advise clients on engineering transformation across PLM, ALM, Digital Twins, New Product Development (NPD)
• Conduct business problem structuring and need gap analysis
• Identify and articulate opportunities for Generative AI and Agentic AI adoption
• Lead or contribute to large scale engineering transformation programs
• Develop and deliver strategic market insights

Strategy & Transformation Managing Consultant

Backend Engineer

• Sviluppo di nuove funzionalità e implementazione backend utilizzando Kotlin (nice to have) e Java (must have)
• Contributo allo sviluppo ed evoluzione di piattaforme backend ad uso interno
• Collaborazione in un contesto Agile con interazioni costanti con stakeholders internazionali
• Adozione di best practice di sviluppo backend e utilizzo di architetture moderne orientate a scalabilità, affidabilità e manutenibilità

Kotlin Backend Developer

DevOps Engineer

• Participate in developing, maintaining, and improving infrastructure using Kubernetes
• Manage and optimize GKE clusters
• Deploy, manage, and support containerized applications
• Develop and optimize CI/CD pipelines for build, test, and deployment automation
• Automate infrastructure provisioning using Infrastructure as Code (IaC) tools
• Manage and troubleshoot Linux-based systems and services
• Write scripts and automation tools (Python or similar)
• Help implement monitoring, logging, and alerting solutions
• Contribute to system reliability, performance, and security improvements
• Troubleshoot issues in staging and production environments
• Collaborate with development and QA teams to enhance delivery processes

DevOps/SRE, Kubernetes, GCP

• Participar en proyectos SAP CO innovadores de diferentes sectores.
• Trabajar con equipos multidisciplinares.

SAP CO Consultant – Multigeografía

Scrum Master

• Facilitar y liderar las ceremonias Scrum: daily stand-ups, sprint planning, reviews y retrospectivas.
• Asegurar la correcta adopción de los principios y prácticas ágiles, fomentando la colaboración, la autoorganización y la transparencia del equipo.
• Acompañar y dar soporte a los equipos de desarrollo en su día a día, eliminando impedimentos y promoviendo un entorno de alto rendimiento.
• Colaborar estrechamente con los equipos técnicos gracias a un conocimiento básico de APIs, arquitectura de microservicios y cloud computing, favoreciendo una comunicación fluida y eficaz.
• Trabajar junto a Product Owners para asegurar la correcta alineación de prioridades, objetivos y expectativas del proyecto.
• Utilizar Jira y Confluence para la gestión del trabajo, la documentación del proyecto, el seguimiento del progreso y la medición de métricas clave.
• Facilitar sesiones de colaboración y dinámicas de trabajo mediante Miro, impulsando la creatividad y la resolución de problemas de forma visual.
• Comunicar de forma clara y continua el estado del proyecto a stakeholders, gestionando expectativas y posibles riesgos.
• Analizar métricas de desempeño del equipo para identificar oportunidades de mejora y optimización de procesos.
• Impulsar iniciativas de mejora continua, aprendizaje y experimentación dentro del equipo y la organización.

Senior Scrum Master

Data Analyst

• Document and maintain end-to-end processes, SOPs, workflows, operational guides, and compliance requirements using standardized templates and version control practices
• Evaluate processes across HR, operations, and service delivery for efficiency, cost, risk, quality, user experience, and data accuracy, identifying opportunities to streamline or automate
• Pull, clean, join, and analyze data from HRIS, payroll, financial, and operational systems to identify trends, performance gaps, and root causes
• Present analytical findings through clear data storytelling, visuals, and concise executive summaries
• Support HR system administration (e.g., SuccessFactors, ADP), including updates, testing, role management, and small enhancements

HR Business Analyst, Data

Engineer

• This specific role within the BRM (Business Relationship Management) team focuses on bridging the gap between operational support and advanced PLM/PDM deployments.
• Lead the end-to-end management of Business Acceptance Tests for PLM, PDM, and TDM deployments, including the validation of defects and closure of test campaigns.
• Develop an Awareness document and present it with multiple stakeholders.

Aerospace ESI / PLM Engineer

QA Engineer

• Working in a team environment
• Focus on the analysis, design and development of technology-based solutions for clients
• Work alongside technical, functional and industry specialists
• Assist with the development, implementation and integration of innovative system solutions

Automation Tester

Software Engineer

• Diseñar y codificar procedimientos almacenados (Stored Procedures), funciones, paquetes y triggers utilizando PL/SQL.
• Analizar y "tunear" sentencias SQL complejas y bloques PL/SQL para garantizar un alto rendimiento.
• Crear y mantener "jobs" automáticos para el procesamiento de datos utilizando herramientas como el paquete DBMS_SCHEDULER.
• Diseñar esquemas de bases de datos relacionales, incluyendo la creación de tablas, vistas materializadas, sinónimos y tipos de datos definidos por el usuario.
• Identificar y corregir errores en el código existente, además de documentar los cambios técnicos realizados.
• Colaborar con desarrolladores de backend y frontend para integrar la lógica de base de datos con aplicaciones externas.

Oracle Developer

Database Administrator

• Work with Capgemini's valued customers alongside an accomplished, supportive team
• Utilize hands-on experience across all things SQL including administration of SSIS, SSAS, and SSRS
• Support project and operation work for database management
• Collaborate with developers, software vendors, and clients to enhance database solutions

Senior Database Administrator, Associate Manager

Network Engineer

• installare, configurare e testare apparati di rete complessi
• gestione, configurazione e monitoraggio delle infrastrutture di rete
• diagnosi e risoluzione dei problemi
• implementazione e miglioramento delle soluzioni di rete
• documentazione e conformità