Mindray North America

Implementation Specialist

• Support go-live activities for hospital monitoring systems installed and tested by a senior System Implementation Specialist (SIS).
• Perform system installations, add-ons, and updates according to project plans, site surveys, and customer requirements.
• Verify that systems meet Mindray performance and quality specifications through post-installation testing.
• Respond on-site to complex issues beyond the scope of local service representatives, ensuring timely resolution.
• Document all service and installation activities in compliance with Mindray administrative and quality policies, including MDR and field corrections.
• Coordinate and execute system updates and configuration changes as needed.
• Participate in continuous training to develop advanced technical, networking, and project management skills for career advancement to SIS.

Associate System Implementation Specialist