Medtronic

Program Manager

• Lead the design, implementation, and continuous improvement of demand planning processes across global business units and regions
• Establish and maintain standard operating procedures, governance frameworks, and planning policies
• Ensure planning processes are scalable, repeatable, compliant, and aligned with enterprise supply chain objectives
• Facilitate cross-functional alignment on planning standards, metrics, and operating models
• Drive process harmonization initiatives across planning teams
• Identify program risks, conduct root-cause analysis, and implement corrective actions to improve execution and program outcomes
• Communicate program status, key decisions, and performance results to stakeholders and management while influencing alignment across matrixed teams
• Advance demand planning capabilities through process excellence, digital transformation, and forecasting performance improvement
• Oversee business ownership of Blue Yonder planning capabilities
• Report to the Director, Demand Planning Center of Excellence

Supply Chain Planning Program Manager

Analyst

• Continuously refine and manage the product backlog for one or more digital products and initiatives
• Translate business objectives, customer needs and operational challenges into user stories, epics, acceptance criteria and functional requirements
• Support prioritization based on business value, customer impact, strategic alignment and technical feasibility
• Facilitate discovery activities, workshops and process assessments to identify digital, automation and AI opportunities across LATAM markets
• Map and document end-to-end business processes, identifying inefficiencies, bottlenecks and value creation opportunities
• Partner with Commercial, Marketing, Customer Service, Operations, Finance, Supply Chain and IT teams to define scalable digital solutions
• Collaborate with Product Owners, UX Designers, Data Analysts and Engineering teams to ensure actionable, testable requirements aligned with UX standards
• Support design and implementation of customer-facing and operational digital solutions, including B2B/B2C portals, Salesforce capabilities, e-procurement platforms, workflow automation and AI-enabled products
• Contribute to business cases through value estimation, benefits tracking and success metrics definition
• Define KPIs, adoption metrics and performance indicators with Data and Analytics teams
• Participate in Agile ceremonies, including sprint planning, backlog refinement, reviews and retrospectives
• Support testing, validation and change management activities across countries and functions
• Prepare executive-ready materials, project updates and portfolio insights for leadership and steering committees
• Maintain documentation of requirements, processes, decisions and dependencies using approved collaboration tools

Senior Digital Analyst

Sales

• Partner with field sales and clinical teams as a resource in markets
• Execute sales activities and lead in-service activities
• Support expansion and growth within the Sedation Management business
• Manage individual quota responsibility while supporting initiatives with assigned sales representatives
• Enable more selling time through sales activities and sales support within a key customer base
• Assist with or lead in-service activities for disposables and/or hardware
• Install necessary equipment and hardware and perform functional and safety tests
• Introduce and collaborate with customers as needed
• Drive expansion of ACM products within the territory
• Coordinate with the sales team and internal stakeholders
• Prioritize customer satisfaction and increased utilization
• Support conversions and sales efforts outside the region as needed
• Conduct product introductions and demos for staff and clinicians
• Perform inventory balancing at site and warehouse levels

Associate Sales Representative – Acute Care and Monitoring

Clinical Specialist

• Provide day-to-day field clinical study support, technical and education support, and site management, coordination, and training for Mitral and Tricuspid Therapies clinical programs
• Promote clinical programs through education of current and new investigators, new technologies, and case support to achieve safe patient outcomes and company objectives
• Conduct on-site education and/or consulting
• Support field personnel in providing outcomes and service for Medtronic customers
• Partner with cross-functional teams to develop and execute enrollment plans
• Participate in conventions, forums, and meetings to increase product awareness
• Provide customer case and education support with Therapy Development Management
• Identify and facilitate growth opportunities with the Clinical Support Team
• Serve as a technical resource for a specific medical product or solution
• Assist in clinical study procedures and Intrepid TMVR/TTVR device preparation and case support
• Provide technical support, device and system troubleshooting, and guidance on device suitability and patient selection
• Provide imaging support involving echo, angiography, and CT
• Communicate clinical-site product feedback to engineering and support research and development
• Develop and maintain customer relationships and enrollment support with assigned sites
• Coordinate patient screening and enrollment communications and required screening materials
• Coordinate product shipping and returns between internal and external customers
• Assist with development and delivery of physician training materials, simulations, benchtop models, didactic sessions, and case studies
• Educate and train physicians, hospital personnel, and staff on Medtronic products
• Provide training and resources for procedure certification and activation
• Educate, mentor, and train internal Medtronic employees

Principal Field Clinical Specialist – Mitral & Tricuspid

Procurement

• Develop and execute comprehensive sourcing strategies across multiple MRO sub-categories
• Leverage market intelligence, spend analytics, competitive bidding (RFx), supplier consolidation, catalog optimization, and insourcing/outsourcing opportunities
• Deliver sustained year-over-year value improvements in cost, quality, service, innovation, and risk management
• Build partnerships with internal stakeholders, suppliers, and Finance, Legal, Quality, Compliance, and Operations teams
• Identify business needs, align sourcing initiatives with enterprise objectives, and drive execution in a matrixed global organization
• Lead supplier relationship management, supplier governance, performance management, and contract negotiations
• Develop spend transparency, maintain category data integrity, identify trends and opportunities, and drive cost reduction initiatives
• Partner with Sourcing Operations and Administration to optimize purchasing catalogs and guided buying solutions
• Improve user adoption, compliance, operational efficiency, and alignment with category strategies
• Influence senior leaders and stakeholders by recommending innovative solutions and presenting actionable strategies
• Support Medtronic's healthcare technology mission through enterprise-wide MRO sourcing impact

Principal Strategic Sourcing Specialist – MRO

Field Engineer

• Perform installations, inspections, verification, corrective maintenance, and preventive maintenance for EP Technologies Affera systems
• Maintain and submit technical records and documentation according to regulatory requirements
• Provide field experience information to office colleagues and update the database
• Contribute to service processes, service documentation, procedures, and continuous improvement
• Provide input to Engineering and Manufacturing for Affera product upgrades
• Participate in developing and delivering technical training to distributors, partners, agents, and qualified customer representatives
• Participate in design improvement discussions to facilitate new product introductions
• Investigate, analyze, and identify trends in technical data related to Affera products
• Participate in special projects requested by the U.S. Field Service Manager or designee
• Provide technical training to physicians, EP technicians, and department managers at customer sites
• Serve as the primary technical representative for EP Technologies Affera customers and sales and clinical teams
• Perform technical assessment, installation, support, servicing, maintenance, and de-installation at customer sites
• Provide technical assistance to physicians or technologists during clinical procedures
• Collaborate with Field Service, Technical Service, Marketing, Quality, Production, and Engineering teams

Field Service Engineer III – Electrophysiology Technologies

Backend Engineer

• Define, describe, diagram, and document high-level technological and human components for cost-effective, innovative solutions
• Promote, guide, and govern good architectural practice using proven technology and human interaction patterns
• Provide architecture mentorship
• Support full lifecycle management of the IT portfolio, including selection, usage, enhancement, and replacement of applications, infrastructure, and services
• Handle the end-to-end lifecycle of development scope for SAP ECC, S/4 HANA, and BTP objects
• Translate, design, and build development objects in collaboration with functional leads and architects
• Develop and implement clean core strategies during SAP ECC to S/4HANA transformation
• Communicate with stakeholders at all levels to gather requirements and provide project updates
• Ensure compliance with SAP ABAP application management and integration policies, procedures, and standards
• Stay current with SAP technologies and best practices
• Develop technical designs, code, unit tests, and supporting documentation
• Collaborate with functional, integration, business, and technology vendor stakeholders
• Analyze and troubleshoot complex SAP ECC, S/4 ABAP, Fiori, and BTP application issues

Principal IT Technical Architect – SAP S/4 HANA Implementation Team

Systems Engineer

• Provide strategic leadership and subject-matter expertise for SAP warehouse systems supporting global Distribution Center operations
• Partner with IT, operations, and global stakeholders to define, prioritize, and deliver system enhancements aligned with business requirements and enterprise standards
• Evaluate cost, benefit, and delivery timelines for system initiatives as a trusted advisor to leadership
• Lead testing and deployment efforts
• Drive global standardization through collaboration and governance
• Direct SAP configuration activities to ensure scalable, compliant, and reliable warehouse operations
• Lead cross-functional solution design, requirements gathering, governance, risk assessment, and functional documentation review
• Drive end-to-end solution delivery through testing, stakeholder engagement, solution demonstrations, training development, and governance reporting
• Provide expert application support and manage critical incident escalation
• Lead continuous system optimization and process improvement initiatives

Delivery Systems Analyst

• Represent Medtronic during surgical procedures by ensuring required equipment and products are available
• Provide technical support, device selection, programming, and testing of device systems
• Manage patients through all phases of the clinical process and educate them on Medtronic products
• Provide clinical support in surgeries, re-programmings, troubleshooting, and follow-ups in hospitals and clinics
• Respond to technical inquiries from customers, patients, and colleagues
• Maintain working knowledge of competitive products
• Educate and train physicians, hospital personnel, and office staff on products and therapies
• Assist Management and Sales Training with education and training of new district employees
• Complete event reporting and documentation using Medtronic technology tools
• Place customer service orders for pending purchase orders and product replacement
• Work with materials management to collect purchase orders for covered cases
• Manage case-coverage inventory, including transactions, cycle counts, product retrievals, turnover, and expiry/hold compliance
• Contribute to quarterly district, regional, and national initiative goals
• Partner with sales representatives to achieve territory and district business goals
• Visit accounts to replenish literature and maintain office-staff relationships
• Use Excel, mobile phones, iPads, laptops, and Samsung tablets regularly
• Manage business expenses and budgets within required timeframes
• Complete new-hire therapy training as directed by medical education
• Travel to district cases and occasionally neighboring districts
• Work or attend clinical events outside normal hours, including weekends and after hours, as directed

Associate Clinical Specialist, Pain Interventions

• Represent Medtronic as device specialist during surgical procedures, ensuring equipment and products are available and providing technical support, device selection, programming, and testing
• Manage patients through all phases of the clinical process and educate them on Medtronic product features and benefits
• Provide clinical support during surgeries, re-programmings, troubleshooting, and follow-ups in hospitals and clinics
• Educate and train physicians, hospital personnel, and office staff on products and therapies
• Respond promptly and professionally to device-related inquiries from customers and patients
• Manage inventory for case coverage, including product transactions, cycle counts, retrievals, and expiration/hold controls
• Contribute to quarterly district, regional, and national goals through collaboration and communication with leadership
• Maintain knowledge of competitive products and visit accounts to build relationships with healthcare providers and office staff
• Place customer-service orders for pending purchase orders and product replacement; collect case purchase orders with materials management
• Assist management and Sales Training in educating and training new district employees
• Mentor Associate Clinical Specialists
• Complete therapy, corporate compliance, and other required trainings
• Travel within the district and occasionally to other districts to cover cases
• Manage business expenses and budgets effectively

Clinical Specialist, Pain Interventions

• Define, describe, diagram, and document high-level technological and human components for cost-effective, innovative solutions
• Promote, guide, and govern good architectural practice through proven technology and human interaction patterns
• Provide architecture mentorship
• Support full lifecycle management of the IT portfolio, including selection, usage, enhancement, and replacement of applications, infrastructure, and services
• Handle the end-to-end lifecycle of development scope for SAP ECC, S/4 HANA, and BTP objects
• Translate, design, and build development objects in collaboration with functional leads and architects
• Develop and implement clean core strategies during SAP ECC to S/4HANA transformation
• Communicate with stakeholders at all levels to gather requirements and provide project updates
• Ensure compliance with SAP ABAP application management and integration policies, procedures, and standards
• Stay current with SAP technologies and best practices
• Travel up to 15%

Principal IT Technical Architect – SAP S/4 HANA Implementation

Events

• Partner with event requestors to understand objectives, audience needs, and desired outcomes
• Translate requirements into virtual event solutions and delivery plans
• Own the full lifecycle of live virtual events, including planning, setup, rehearsal, execution, and post-event follow-up
• Configure and manage events in Zoom and LMS platforms, including breakout rooms, polls, Q&A, and engagement tools
• Lead and moderate live sessions
• Ensure smooth technical execution and a high-quality participant experience
• Provide real-time troubleshooting and technical support during live events
• Coordinate with cross-functional teams, including onsite AV, LMS, marketing, and content teams

Virtual Events Partner

Product Manager

• Lead global commercialization strategy for remote monitoring and analytics, including positioning, messaging, and go-to-market models
• Design and refine innovative business models such as SaaS, platform-based, and outcomes-driven models
• Own launch planning and execution for Vital Sync™, ensuring global readiness and commercial success
• Define how solutions are packaged, priced, and deployed for diverse market needs
• Develop segmentation, targeting, and persona-based marketing strategies
• Build repeatable commercialization playbooks that drive execution and scalable growth
• Lead product training and field enablement
• Develop and evolve global value propositions tailored by segment, persona, and care setting
• Translate clinical, operational, and economic data into compelling value stories
• Lead initiatives to overcome adoption barriers including workflow integration, ROI clarity, and stakeholder alignment
• Partner with Medical Affairs on evidence generation and thought leadership
• Monitor competitive dynamics and emerging trends
• Partner with regional teams to localize and execute global strategies
• Support global revenue planning and opportunity sizing
• Accelerate cross-franchise integration of remote monitoring capabilities within ACM
• Bring customer, segment, and persona insights to influence the product roadmap and platform evolution
• Establish feedback loops between commercialization and product development
• Align future business models, platform strategy, and growth opportunities with cross-functional teams

Senior Downstream Product Manager – Remote Monitoring and Analytics, Acute Care and Monitoring

Clinical Research

• Execute and oversee global clinical studies in the Surgical Operating Unit
• Oversee, design, plan, and develop clinical evaluation research studies
• Prepare and author protocols and patient record forms
• Conduct registered and non-registered clinical studies
• Oversee and interpret clinical investigation results for new drug, device, or consumer applications
• Oversee and resolve clinical trial operational aspects with project teams
• Prepare clinical trial budgets as needed
• Manage clinical supplies operations, site selection, and vendor selection as needed
• Assume project management responsibilities for selected studies and site management activities
• Represent Medtronic from a clinical research perspective within the country or region
• Collect feedback from local customers and authorities
• Build and maintain relationships and collaborations with internal and external parties
• Drive local evidence dissemination and awareness
• Mentor colleagues or direct the work of lower-level professionals as needed

Senior Clinical Research Specialist

• Build a foundation in Cardiac Rhythm Management device sales through a two-three year training program
• Complete clinical and technical training
• Represent Medtronic during surgeries and product implants
• Provide troubleshooting and technical assistance
• Support device reprogramming, follow-ups, troubleshooting, and follow-up enrollments in hospitals and clinics
• Provide on-call support for surgeries, reprogramming, troubleshooting, and follow-ups during evenings and weekends
• Educate physicians and allied healthcare professionals on products and therapies
• Train allied healthcare professionals and provide train-the-trainer resources
• Complete the sales training process
• Document implants, cases, Salesforce.com activity, and mStar activity
• Update sales representatives on cases and promptly escalate issues requiring follow-up
• Serve as a Medtronic representative to physicians and support staff
• Manage consignment, trunk, district-office, and loaner-product inventories
• Support product rotation and delivery
• Promote CareLink enrollments at implants
• Request and obtain purchase orders after implants
• Conduct regular unsolicited calls to hospitals and clinics
• Maintain knowledge of Medtronic therapies, programs, products, services, and competitors
• Maintain communication with Medtronic personnel and customers
• Perform sales responsibilities for assigned accounts
• Apply for open sales territories throughout the United States during the third year