Medtronic

Account Manager

• Responsible for driving surgeon demand across the full Surgical COT portfolio, including Stapling, Energy, Suture, Electrosurgery, Situate, and Access & Instrumentation.
• Focuses on developing and executing strategic sales plans, identifying practice trends, and cultivating key customer relationships to drive market growth and adoption.
• Serve as the main point of contact across MDT account teams, including District Managers (DM), Sales Area Directors (SAD), Sales Operations Specialists (SOS), and teams specializing in GYN and Hernia portfolios.
• Lead the creation and execution of account-level contractual strategies.
• Optimize contracts and drive category expansion across Surgical.
• Own and execute quarterly Customer Business Reviews to evaluate performance and identify growth opportunities.
• Develop and maintain strong relationships with key economic and clinical stakeholders.
• Drive adoption and utilization of all Surgical Center of Technology (COT) products, including: Stapling Energy Wound Closure Electrosurgery Situate Access & Instrumentation (A&I).
• Cultivate and strengthen relationships with field distribution partners.
• Maximize partnership programs and leverage account intelligence to increase market share.

Surgical Account Manager

Program Manager

• Lead the design, implementation, and continuous improvement of AI-enabled talent management systems that support talent planning, succession, career development, and workforce decision-making.
• Manage (end to end ownership) enterprise talent programs, planning cycles, governance, communications, and stakeholder engagement.
• Lead large-scale implementations of talent processes, systems, and technology solutions.
• Drive adoption through change management, training, leader enablement, and communication strategies.
• Ensure talent processes are scalable, efficient, and integrated across the employee lifecycle.
• Develop and lead Medtronic's enterprise talent management strategy, roadmap, and operational plan to ensure talent capabilities and processes are in place to attract, retain, and develop talent and enable business priorities.
• Own capability development, drive continuous improvement, and deploy enterprise solutions and resources for the following talent programs: Performance Management, Organizational Talent Planning & Succession, Redeployment, and Engagement.
• Engage, align, and communicate with key stakeholders at various levels across the organization, including but not limited to: employee listening groups, ERGs, HR Business Partners, HR, Finance, and Strategy leaders, and ExCom.
• Key enabler of Medtronic's ID&E goals by ensuring equity and removing bias in talent practices and systems.
• Leverage internal data and insights and external benchmarking to inform long-range Talent Management strategy and simplify core talent practices (e.g. ID&E data, engagement survey results, employee listening activities, external councils and networks)
• Optimize Workday to enable and simplify all core talent management processes.
• Role Model, champion and embed the Medtronic Mindset to Act Boldly, Compete to Win, Move with Speed and Decisiveness, Foster Belonging and Deliver Results the Right Way.
• Ensure an inclusive, diverse, and equitable workforce, identifying gaps in female and ethnically diverse representation, defining mitigating actions including attracting, retaining, developing and promoting female and ethnically diverse talent, and embedding these actions in the talent strategy.
• Partner with Global Inclusion, Diversity and Equity partner to drive senior business leader engagement and accountability as owners of Medtronic’s inclusion and diversity efforts.
• Partner closely with Global Talent and Leadership Development COE to design programs and tools that meet the unique needs of the business, and deploy targeted solutions as needed (i.e., assessment, coaching, talent acquisition, analytics, etc.), incorporating the Medtronic Mindset.
• Leverage the Organizational Health Survey to measure engagement gaps and define mitigating actions to be embedded in the talent strategy.
• Proactively address opportunities within your team and the Global Talent Management COE.

Senior Talent Management Program Manager

Clinical Specialist

• Supports the Deep Brain Stimulation (DBS) Therapy group in areas of surgical coverage, follow-up, support, troubleshooting, customer service and education within a territory.
• Conducts on-site education and/or consulting.
• Supports field personnel in providing the best possible outcomes and service for Medtronic customers.
• Participates in conventions, forums, and meetings to increase product awareness.
• Works closely with the DBS Sales and Clinical teams to provide customer case coverage and sales support.
• Serves as a technical resource to support sales of a specific medical product or solution.
• Maintains current knowledge about assigned products and services as well as competitive products.
• Proactively identifies needs and teaches a broader level of caregivers and account employees.
• Educates and trains physicians, hospital personnel and office staff on technical matters relating to our products and therapies.

Senior Clinical Specialist, Deep Brain Stimulation

Engineering Manager

• Lead and develop the Surgical Operating Unit’s New Product Development Risk Management and Reliability Quality team
• Provide strategic leadership to prioritize departmental initiatives and align team goals with broader business and functional objectives
• Establish performance goals and targets, conduct performance reviews, and lead regular one-on-one discussions to support employee development and performance management
• Direct and guide employees in the design and development of medical device products and systems
• Develop, implement, and continuously improve objectives, policies, processes, and standards to support business strategy and drive functional excellence through best practices
• Select, hire, and develop talent, ensuring the right capabilities are aligned to the right programs and roles for efficient and effective team performance
• Collaborate effectively across functions and businesses, balancing competing priorities and influencing stakeholders to achieve shared outcomes
• Manage the departmental budget and ensure effective allocation of resources
• Lead the team in creating and maintaining the risk management file, including risk management plans and reports, and conducting regular risk reviews
• Ensure quality deliverables for new product development activities are executed in compliance with applicable regulatory requirements and internal quality standards
• Serve as a key quality leader in the medical device development process, with a strong focus on patient safety across the full product lifecycle.

Engineering Director

Field Engineer

• Lead regional customer and employee education and training activities in support of Cardiac Rhythm Management (CRM) procedure and product launches.
• Partner with key leadership, field, and cross functional personnel to identify opportunities for and barriers to improving district and region performance.
• Provide feedback to product development, quality, education, and marketing teams regarding product performance to improve future offerings.
• Serve as the customer and field technical resource in CRM.
• Provide expertise and leadership in the areas of Physician and Fellows education, AHP education, clinical evidence interpretation, and Medtronic employee education.
• Based on strategic priorities provide implant or clinic coverage as requested by the needs of the region.
• Drives regional education and training activities and supports national programs for CRM, specifically: Train and educate internal teams and external customers on CRM procedures, therapies/ products, processes and solutions.
• Continued education and assessment of tenured field team.
• Leads coordination of new-hire training with accountability to hiring manager (DM or DSM).
• Responsible for new hire field sign-off.
• Understand competitive technology and therapies and can craft a message as to why Medtronic devices provide a competitive advantage.
• Disseminates competitive information to regional teams.
• Delivers competitive training to field service and sales staff.
• Delivers tailored training and education on Medtronic products, competitive products, clinical evidence, and the changing marketplace to enhance the technical and sales skills of local sales and service teams and ensure a best-in-class organization.
• Delivers new product and procedural field training and ensures that all required technical and clinical evidence for our products is delivered in a manner that our field teams can articulate to customers.
• Enhances relationships with current and future stakeholders by delivering strategic and innovative education to promote Medtronic products and therapies while focusing on the clinical value and engages with the Regional Economics Manager for economic value conversations.
• Translates complex technical messaging, dispels competitive claims, resolves complex technical issues, and maintains customer relationships through technical expertise.
• Understands, Interprets and participates in communication of product and procedure updates and field corrective actions pertinent to Medtronic products and therapies.
• Partners with sales leadership intentionally and effectively to develop and execute strategic technical and clinical training that meet business goals.
• Leverages personal district and region-wide relationships and experience to anticipate changes in business conditions.
• Responds to urgent or rapidly changing business needs and partners with sales teams to implement strategic solutions.
• Builds and strengthens relationships across Medtronic to support collaborative solutions that leverage our unique sales and service teams.
• Builds and maintains high trust relationships based on technical expertise and clinical evidence with key customers across the region.
• Provides expert service at key accounts to establish and reinforce the value of Medtronic technical competency.

Technical Field Engineer II, CRM

• Join Medtronic as a PD Program Manager in our Endoscopy Project Management Office (PMO).
• Lead cross-functional teams through our Product Development Process to deliver new technologies to our customers and serve patients.
• Ensure program teams are efficient, effective, and well-coordinated.
• Focused on clear priorities, milestones, and goals.
• Committed to developing and adhering to schedules.
• Vigilant in managing budgets, including labor resources, and managing risks.
• Dedicated to delivering quality commercial releases in compliance with established processes.
• Oversee and manage the operational aspects of ongoing projects and serve as liaison between project management and planning, project team, and line management.
• Develop and monitor schedules, plans, tasks, and priorities, ensuring a streamlined workflow.
• Drive problem-solving sessions, maintaining a sense of urgency and holding team members accountable to commitments.
• Anticipate and mitigate risks, balancing time, schedule, cost, and quality, while adhering to safety and regulatory standards.
• Manage project financials, including forecasting and tracking of accruals and actuals.
• Review status of projects and budgets; manage schedules and prepare status reports.
• Monitor the project from initiation through delivery.
• Assess project issues and develop resolutions to meet productivity, quality, and client-satisfaction goals and objectives.
• Develop mechanisms for monitoring project progress and for intervention and problem solving with project managers, line managers, and external partners.
• Accountable for ensuring that the Core Team(s) achieve contracted commitments and performance metrics.
• Gather requirements, work on requirements planning, requirements elicitation and requirements management to ensure they meet demands of project’s key stakeholders.
• Communicate with stakeholders, obtain stakeholder engagement to ensure the end products or processes will solve the business problems.

PD Program Manager – Endoscopy PMO

• Represents Medtronic as device specialist during surgical procedures by ensuring all necessary equipment and products required are available, providing technical support and device selection, and performing programming and testing of all device systems.
• Manages patients through all phases of the clinical process as well as educate them on the features and benefits of Medtronic products.
• Provides clinical support in surgeries, re-programmings, trouble-shooting and follow ups in hospitals and clinics.
• Educates and trains physicians, hospital personnel and office staff on products and therapies.
• Responds promptly and professionally to device-related inquiries by customers and patients.
• Ability to be flexible with schedule while working and/or attending clinical events, possibly outside of normal business hours to include weekends and after hours.
• Adheres to company policies and complies with required event reporting and documentation, utilizing Medtronic technology tools.
• Responsible for managing inventory provided for case coverage, including: timely transactions when product is used, sold or transferred, maintaining a required level of cycle count accuracy, executing product retrievals as instructed.
• Contributes to the achievement of quarterly goals associated with specific initiatives at the district, regional and/or national level by partnering with colleagues.

Clinical Specialist, Pain Interventions

• Provide detailed technical support for Superficial Venous Intervention s (SVI) products and procedures to a wide range of clinical base including physicians, nurses and technicians.
• Support sales representatives with customer product training and coverage for critical cases, primarily focused on cases with physicians that require technical support on the safe and effective use of our products.
• Provide training on superficial venous ultrasound, the Closure System, Closure Fast, RFS, RFG2, VenaSeal, supporting supplies and materials required for our procedures, and products.
• Provide case support as needed to drive business Training and educating customers on our products and associated procedures.
• Work with physicians and lab/office staff in case selection process.
• Resolve site customer complaints by investigating problems, developing solutions, preparing reports and making recommendations to management.
• Support territory sales strategy through partnership with sales, in-servicing and market development activities, inventory support, PO collection and technical case support.
• Demonstrate flexibility in supporting technical case coverage.
• Provide education and support to CVG sales and clinical counterparts on peripheral products and partner within the team and CVG to share and leverage best practices.
• Participate in company sponsored training/educational offerings.
• Build and maintain technical knowledge and skill set.
• Provide regular feedback to Research and Development staff regarding product performance issues and possible product improvements.
• Work closely with Sales team to develop site specific sales strategies to assist in selling Venous Vascular products in the United States to established accounts.
• Assist in the development of new tools and tactics to increase the effectiveness of sales strategies. Call points will include the hospital, surgery center and physician office as necessary.

Principal Clinical Specialist, Superficial Venous Interventions, Long Island

• Achieve monthly, quarterly and annual sales quotas by driving incremental product adoption through delivery of clinical knowledge primarily focused on the Gastrointestinal (GI) tract and Hepato-Pancreato-Biliary (HPB) anatomy.
• Thoroughly understand product line features, benefits and proof sources.
• Routinely see all customers within the assigned geographic area.
• Establish excellent relationships with all healthcare professionals and physicians in their territory.
• Educate physicians and clinical personnel on use of GI products.
• Collaborate with cross-functional counterparts and extended sales force by consistently communicating and sharing best practices.
• Develop a thorough understanding and the ability to communicate the reimbursement environment for all products.
• Routinely update sale actions plans and forecasts.
• Provide solution-oriented strategies to facilitate product adoption and accelerate sales growth.
• Successfully launch new devices developed or acquired by the organization in the assigned territory.

Senior Territory Manager – Endoscopy

• Provide detailed technical support for Superficial Venous Intervention s (SVI) products and procedures to a wide range of clinical base including physicians, nurses and technicians
• Support sales representatives with customer product training and coverage for critical cases
• Provide training on superficial venous ultrasound, the Closure System, Closure Fast, RFS, RFG2, VenaSeal, supporting supplies and materials required for our procedures, and products
• Provide case support as needed to drive business
• Training and educating customers on our products and associated procedures
• Work with physicians and lab/office staff in case selection process
• Resolve site customer complaints by investigating problems, developing solutions, preparing reports and making recommendations to management
• Support territory sales strategy through partnership with sales, in-servicing and market development activities, inventory support, PO collection and technical case support
• Demonstrate flexibility in supporting technical case coverage
• Provide education and support to CVG sales and clinical counterparts on peripheral products and partner within the team and CVG to share and leverage best practices
• Participate in company sponsored training/educational offerings
• Build and maintain technical knowledge and skill set
• Provide regular feedback to Research and Development staff regarding product performance issues and possible product improvements
• Work closely with Sales team to develop site specific sales strategies to assist in selling Venous Vascular products in the United States to established accounts
• Assist in the development of new tools and tactics to increase the effectiveness of sales strategies

Principal Clinical Specialist, Superficial Venous Interventions

Product Manager

• Own and maintain a single, prioritized Product Backlog aligned to business objectives, customer needs, and value drivers
• Translate business problems, opportunities, and desired outcomes into clearly defined features and user stories with acceptance criteria
• Continuously refine and reprioritize backlog items based on value, risk, dependencies, and fixed Pod capacity
• Make timely, transparent trade-off decisions to maximize business value delivery within the team’s capacity
• Define and communicate clear business outcomes and success measures for backlog items and releases
• Partner with the Pod to deliver work incrementally, enabling early validation of value and fast feedback
• Validate delivered outcomes against expected benefits, operational improvements, or customer impact
• Use insights from delivery metrics and stakeholder feedback to guide future prioritization and product direction
• Serve as the primary business point of contact for product priorities, scope, and value decisions
• Engage stakeholders through regular reviews, demonstrations, and feedback sessions
• Balance competing stakeholder needs using value-based prioritization rather than scope commitments
• Ensure expectations are aligned with Pod capacity and delivery realities
• Work day-to-day with the Pod to clarify intent, priorities, and acceptance criteria
• Participate actively in Agile ceremonies and planning events to support shared understanding
• Enable the Pod to focus on delivery by providing clear priorities and fast decision-making
• Foster a collaborative, outcome-focused working relationship built on trust and accountability
• Ensure backlog priorities remain aligned with broader product, portfolio, or value-stream direction
• Identify and actively manage dependencies with other Pods, teams, or initiatives
• Proactively surface risks, constraints, and trade-offs to support informed decision-making
• Adjust priorities as conditions change while maintaining delivery stability

Senior Business Product Owner

Consultant

• Provide high-level technical support across the entire CRM/CDS portfolio
• Provide technical support before, during and after implant procedures
• Support clinical teams in the catheterization lab and operating room
• Collaborate closely with TC teams and TC managers to ensure implant coverage and patient follow-up
• Provide technical expertise through product demonstrations and clinical discussions
• Build lasting relationships with decision-makers and key customers
• Ensure product use complies with clinical and regulatory recommendations
• Support marketing and sales teams during new product and therapy launches
• Complete administrative tasks and reporting related to field activities

Technical Consultant – Education Specialist

General

• Define and implement strategic development plans
• Collaborate with field and marketing teams within the CRM division to qualify and segment centers
• Deploy action plans in targeted centers
• Tailor the dissemination of clinical evidence to physicians' needs
• Drive reflection on the care organization required for patient management
• Organize and coordinate promotional events within hospitals
• Measure, monitor and communicate the progress and results of regional initiatives
• Collaborate with the French and European marketing departments

Market Development Specialist, Telecardiology

Systems Engineer

• Design, develop, test, and document innovative imaging system solutions utilizing software and hardware components
• Lead the characterization and optimization of image quality performance at the system level
• Collaborate across marketing, quality, software, hardware, and test teams to ensure the imaging chain meets product requirements and clinical use needs
• Lead the definition and development of user needs, business needs, use cases, requirements, and system architecture
• Lead the engineering analysis to optimize and select system-level concepts
• Plan and execute user evaluations in lab-based surgical environments or other formative evaluation events
• Identify and mitigate technical risks, product hazards, and failure modes
• Troubleshoot system component integration and support surgical procedure integration of the design
• Provide technical leadership along with computer-assisted, robotic-assisted, and clinical procedure subject matter expertise to internal and cross-business development teams.

Senior Systems Engineer – Imaging

• Provides technical leadership regarding implantation and utilization of Medtronic Surgical Based Therapy products and procedures.
• Educates physicians, physician assistants, perfusionists, and operating room staff on indications, procedural techniques, and appropriate use of SBT products.
• Develops and maintains comprehensive clinical and technical product knowledge.
• Assists and serves as a consultant to physicians, customers, and sales staff with troubleshooting and management of complex procedural challenges.
• Serves as a clinical resource during physician adoption and growth phases.
• Provides post-training follow-up, procedural reviews, in-servicing, and first-case support.
• Maintains expertise in competitive technologies and therapies.
• Collaborates with sales personnel on physician targeting and attendance at Medtronic-sponsored training programs.