Medtronic

Sales

• Create an effective sales presence in the assigned area
• Learn the product line and applications across different environments
• Follow up on leads using a multi-prong contact approach
• Achieve sales targets and quotas using the Medtronic Sales process
• Open new accounts, maintain existing business, and grow overall business above $200k
• Report to the District Sales Manager with no direct reports
• Interface with marketing, engineering, clinical, and management teams to support product development and launches
• Complete Advanced Energy online and home-office training and achieve at least 90% on the comprehensive test
• Present the technology in operating room or office settings within 45 days
• Identify major new and existing accounts and implement key account plans
• Prioritize the territory, profile top accounts, and develop account plans
• Review territory sales plans and tactics and develop programs to increase market share
• Open one new account with a stocking order within 90 days
• Meet or exceed quarterly revenue target within 180 days
• Provide 90-day rolling forecasts every 30 days
• Submit bimonthly expense reports
• Maintain quarterly business objectives and updated account plans
• Share successful tactics, tough objections, and product issues with the team
• Arrange and conduct educational in-services and technical symposiums in top accounts
• Build relationships with clinical and administrative personnel in key accounts
• Identify opportunities to introduce executive management to major accounts
• Jointly develop team strategies involving marketing, clinical, education, and management
• Execute an innovative Internet-centered marketing strategy for demand generation and education
• Perform all activities in compliance with the Quality System and environmental, health, and safety requirements

Area Sales Manager – Advanced Energy

Administrative Assistant

• Proactively manage complex executive calendars across leaders, functions, and time zones
• Develop and distribute executive communications, including weekly updates, leadership announcements, organizational messages, and strategic content
• Manage the Commercial Excellence Teams channel, distribution lists, and SharePoint resources
• Partner with leaders to develop executive-ready presentations, communications, reports, dashboards, and business materials
• Lead planning and execution for monthly team meetings, leadership reviews, recurring field calls, quarterly offsites, and organizational events
• Coordinate and schedule recurring field calls and leader-led forums
• Track decisions, commitments, owners, and deadlines to reinforce accountability and timely execution
• Monitor and coordinate completion of required compliance training, acknowledgments, and organizational requirements
• Coordinate domestic and international travel, itineraries, transportation, lodging, and meeting logistics
• Prepare, submit, audit, and reconcile travel expense reports
• Maintain reports, trackers, compliance dashboards, organizational documents, contact lists, distribution lists, and shared resources using Microsoft 365 tools
• Collaborate with Executive Administrative Assistants and cross-functional partners across Marketing, Operations, and Commercial Excellence
• Coordinate onboarding, recognition, employee engagement, team-building activities, and organizational communication initiatives
• Handle confidential and sensitive business information, executive communications, and personnel matters with discretion

Executive Administrative Assistant – Surgical

Product Manager

• Support upstream strategy and product planning for the Visualase franchise, including roadmap planning, product enhancements, and future growth opportunities
• Lead or support voice-of-customer activities, including physician interviews, advisory boards, surveys, field feedback, and customer journey mapping
• Translate customer and market insights into unmet needs, product requirements, value propositions, and roadmap recommendations
• Conduct market, competitive, clinical, and technology assessments to inform franchise strategy and investment priorities
• Partner with R&D and cross-functional teams to support feasibility discussions, trade-off decisions, design inputs, and development priorities
• Support business case development, forecasting inputs, product prioritization, and portfolio recommendations for future Visualase investments
• Develop clear, executive-ready communications that summarize insights, decisions, risks, and next steps
• Collaborate with downstream marketing, regional teams, Clinical, Regulatory, Medical Education, and field partners to align upstream planning with customer and business needs

Senior Global Upstream Product Manager – Visualase

Clinical Specialist

• Support Neuromodulation Pain and Targeted Drug Delivery Therapies through surgical coverage, follow-up support, troubleshooting, customer service, and education
• Represent Medtronic as a device specialist during surgical procedures
• Ensure required equipment and products are available
• Provide technical support and device selection
• Perform programming and testing of device systems
• Manage patients through all phases of the clinical process and educate them on Medtronic products
• Provide clinical support during surgeries, re-programmings, troubleshooting, and follow-ups in hospitals and clinics
• Educate and train physicians, hospital personnel, and office staff on products and therapies
• Coordinate individual teaching sessions, formal in-services, education programs, seminars, and outside symposia
• Respond promptly and professionally to device-related customer and patient inquiries
• Attend clinical events outside normal business hours, including weekends and after hours, as needed
• Adhere to company policies and complete required event reporting and documentation using Medtronic technology tools
• Manage inventory for case coverage, including transactions, cycle counts, product retrievals, inventory turnover, and product expiration/hold controls
• Contribute to quarterly district, regional, and national initiatives with colleagues and Leadership
• Visit accounts regularly to establish and maintain relationships with office staff and healthcare providers
• Place orders for pending purchase orders and product replacement
• Work with materials management to collect purchase orders for covered cases
• Maintain understanding of applicable quality policies and system items
• Assist Management and Sales Training with onboarding and training new district employees
• Use Excel, mobile phone, iPad, laptop, and/or Samsung tablet regularly
• Manage business expenses and budgets effectively and within timelines
• Travel within the district and occasionally to other districts as directed

Clinical Specialist, Pain Interventions

Customer Support

• Act as the primary point of contact for customers throughout the service and repair journey
• Manage service requests, quotations, orders and follow-up activities
• Collaborate with service engineers, repair centers, logistics teams and other internal stakeholders to resolve customer issues
• Handle customer escalations, including product and service-related complaints, ensuring timely resolution and appropriate follow-up
• Support quality and compliance requirements in a highly regulated MedTech environment
• Contribute to process improvements and continuous improvement initiatives
• Participate in projects, system enhancements and User Acceptance Testing (UAT) activities

Customer Service Representative – Service & Repair

• Act as a subject matter expert and escalation point for complex customer cases and service-related issues
• Support daily customer care operations, managing customer requests, quotations, orders, escalations, and follow-up activities
• Partner with Customer Care Representatives, service engineers, repair centers, logistics teams, and other stakeholders to deliver an exceptional customer experience
• Drive continuous improvement initiatives by identifying process gaps, simplifying ways of working, and implementing sustainable solutions
• Participate in projects, system implementations, and User Acceptance Testing (UAT) activities
• Support quality and compliance requirements in a highly regulated MedTech environment
• Analyze operational performance, identify trends, and use data-driven insights to improve service quality and customer satisfaction
• Share knowledge, support onboarding and training activities, and help develop capabilities across the wider Customer Care team
• Directly support healthcare providers and contribute to patient care

Customer Service Specialist – Service & Repair

Clinical Research

• Oversee investigator-sponsored research from initial review, contracting, and active study management through close-out and publication
• Manage study device shipments, returns, and associated logistics
• Handle ISR costing, budgeting, invoicing, payment processing, and asset depreciation tracking
• Coordinate contract negotiations and align internal cross-functional stakeholders
• Maintain Trial Master Files (TMF) and ensure compliance with GCP, ISO 14155, regulatory requirements, and internal SOPs
• Serve as the European representative on the global ISR Council of Expertise
• Help develop and update study policies and procedures
• Assist Medtronic-sponsored studies with payments, budget management, and Global Compliance Committee (GCC) approval workflows
• Act as Subject Matter Expert for purchasing systems, clinical trial management platforms, HCP interactions, and operational workflows
• Lead initiatives to optimize contracting, payment, device logistics, and compliance approval processes
• Partner with internal teams and present key updates during Medical Evidence team meetings

Senior Clinical Research Specialist

• Develop and execute territory sales strategies to achieve or exceed revenue and growth objectives
• Build and maintain relationships with healthcare providers, administrators, and key decision-makers
• Identify, prioritize, and pursue new business opportunities within the assigned territory
• Conduct product presentations, clinical discussions, and business reviews through virtual and in-person channels
• Partner with cross-functional teams to develop customer solutions and support business objectives
• Maintain accurate customer interactions, sales activities, forecasts, and opportunities in CRM systems
• Analyze territory performance data, market trends, and competitive activity
• Represent the organization professionally and ensure compliance with company policies and industry regulations
• Support customer engagement, business meetings, training activities, and cross-functional collaboration through travel of up to 25%

Principal Sales Representative, Cardiovascular

General Counsel

• Provide IP advice and support to Corporate Development, Ventures, and operating unit legal teams for M&A projects, divestitures, and structured investments
• Assess IP landscapes and counsel on early-stage opportunities
• Implement and execute IP-specific due diligence strategies
• Draft, negotiate, analyze, and revise complex IP and technology agreements, including licenses, joint ventures, collaborations, M&A, and divestiture agreements
• Evaluate target companies’ patent, trademark, copyright, and trade secret portfolios
• Identify and analyze potential IP litigation and transaction-related IP risks
• Counsel on mitigation strategies for IP risks
• Advise senior legal leadership, business development teams, and operating unit leaders on infringement, validity, freedom-to-operate, and ownership
• Collaborate with operating unit IP and commercial attorneys, COE attorneys, outside counsel, and cross-functional teams
• Build relationships with deal teams and clients by providing strategic, business-oriented IP advice
• Manage multiple projects and prioritize deliverables on time and on budget
• Monitor changes in the competitive landscape for medical device and healthcare technology
• Report to the IP Senior Director of the IP M&A Center of Excellence
• Model the Medtronic Mindset
• Travel up to 10%

IP Mergers & Acquisitions Counsel III

• Partner with field sales and clinical teams as a resource in assigned markets
• Execute sales activities and support sales growth within the Sedation Management business
• Lead or assist with in-service activities for disposables and hardware
• Install necessary equipment or hardware and perform functional and safety tests
• Introduce products and collaborate with customers
• Drive expansion of Acute Care and Monitoring products within the territory
• Coordinate with sales teams and internal stakeholders
• Focus on customer satisfaction and increased utilization
• Support conversions and sales efforts outside the assigned region
• Conduct product introductions and demonstrations for staff and clinicians
• Perform inventory balancing at site and warehouse levels
• Travel 75% across a multi-state region, including overnight travel and non-traditional hours

Associate Sales Representative – Acute Care and Monitoring

• Lead, develop, and execute the sales strategy for the AiBLE Sales Team across the Central and Western U.S.
• Direct regional sales efforts to achieve or exceed established sales targets for Medtronic's Cranial & Spinal Technologies products and services
• Recruit, coach, develop, and retain a high-performing field sales team
• Build and strengthen relationships with surgeons, hospital staff, and healthcare decision-makers
• Partner with sales leadership, field sales teams, and cross-functional partners on regional growth and market development strategies
• Identify and pursue business opportunities, assess customer needs, and deliver product and service solutions
• Promote awareness and understanding of products and services through customer education and engagement
• Conduct and evaluate market research on customer needs, competitive activity, market trends, and emerging opportunities
• Develop, implement, and adjust market development plans and strategies
• Gather customer feedback on new products and enhancements and communicate insights to R&D, Operations, and Marketing
• Collaborate with Marketing, Finance, Human Resources, Sales Training, and other cross-functional teams
• Travel extensively throughout the assigned geography to support customers, field sales teams, and broader business needs

Sales Director – Central/Western United States

Analyst

• Partner with Operating Units, Convention Specialists, and Finance stakeholders to develop annual convention budgets
• Maintain forecasting models, monitor spending, support accrual activities, and identify budget risks and savings opportunities
• Reconcile expenses, validate cost allocations, analyze variances, and ensure accurate reporting to appropriate cost centers
• Develop and maintain dashboards, automated reporting solutions, KPI reporting, and executive-level analytics
• Use Microsoft Excel, Microsoft Power Apps, Glean, and other analytics and automation tools to improve reporting and workflows
• Identify data discrepancies and enhance data integrity
• Serve as primary liaison between Operating Units and convention stakeholders
• Facilitate budget discussions, gather requirements, communicate financial performance, and adapt communication approaches
• Lead vendor performance management, including SLA monitoring, vendor scorecards, business reviews, compliance support, performance tracking, and cost-savings analysis
• Support convention operations through project timeline management, planning documentation, invoice processing, data governance, and cross-functional process execution
• Contribute to process standardization, documentation, automation, stakeholder training, and implementation of new technologies and reporting capabilities

Convention Analyst

Full-stack Engineer

• Lead architecture for the Prism Mapping platform's foundational software, including runtime, IPC, device communication, system services, and the operational backbone of a medical device
• Define multi-release direction for platform scalability across new clinical capabilities, hardware, and regulatory expectations
• Set engineering standards for infrastructure code reliability, observability, performance, and safety
• Lead design and delivery of major subsystems, cross-cutting architecture, and large technical initiatives
• Solve complex system and architectural problems with limited oversight
• Drive technical alignment across software, systems, quality, product, and other cross-functional teams
• Establish and promote software design patterns, engineering standards, and development best practices
• Provide technical leadership through mentoring, design reviews, and guidance on critical engineering decisions
• Identify and drive improvements in architecture, development processes, and system design
• Shape the technical roadmap and architectural direction for major subsystems or product capabilities
• Communicate complex technical tradeoffs, risks, and recommendations to cross-functional stakeholders
• Work closely with senior engineering leaders, hardware architects, systems engineering, and quality to shape multi-release roadmaps

Senior Principal Software Engineer – Cardiac Ablation Solutions

Program Manager

• Lead and manage end-to-end transformation projects, emphasizing technology and analytics
• Manage and mentor project teams and staff
• Translate business requirements into technical processes and deliverables
• Help technical teams understand business priorities
• Develop executive-level presentations and storytelling communicating strategic insights, analytics findings, and recommendations
• Use advanced analytics, automation, and visualization tools to extract insights from complex datasets
• Oversee the lifecycle of data-driven and technology-enabled projects
• Ensure measurable business impact
• Identify opportunities for process optimization, automation, and digital innovation
• Collaborate with cross-functional and global teams
• Ensure communication, stakeholder engagement, and alignment throughout transformation initiatives
• Travel minimally as needed

Strategic Transformation Program Manager

• Develop and execute territory sales strategies to achieve or exceed revenue and growth objectives
• Build and maintain relationships with healthcare providers, administrators, and key decision-makers
• Identify, prioritize, and pursue new business opportunities within the assigned territory
• Conduct product presentations, clinical discussions, and business reviews through virtual and in-person channels
• Partner with cross-functional teams to develop customer solutions and support business objectives
• Maintain accurate CRM records of customer interactions, sales activities, forecasts, and opportunities
• Analyze territory performance data, market trends, and competitive activity
• Represent Medtronic professionally while complying with company policies and industry regulations
• Support customer engagement, business meetings, training activities, and cross-functional collaboration through travel and remote interactions