Mattress Firm

Sales

• Elevate and enhance the customer's in-store experience as a trusted sleep authority
• Offer best-in-class products and execute selling programs with digital tools
• Drive individual sales performance and KPIs while demonstrating company values
• Maintain customer relationships during and after purchase
• Leverage social media to positively impact brand awareness and increase sales

Sleep Expert – Sales

• Elevate and enhance the customer's in-store experience by being a trusted sleep authority
• Offer best-in-class products and execute Mattress Firm selling programs
• Cultivate strong relationships with customers
• Drive individual sales performance and KPIs
• Maintain customer relationships during and after the purchase
• Leverage social media to impact brand awareness and increase sales

• Elevate and enhance the customer's in-store experience by being a trusted sleep authority
• Execute Mattress Firm selling programs with the use of digital tools
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.)
• Maintain awareness of the competition, advertisements, and services offered by competitors
• Leverage social media to positively impact brand awareness and increase sales

• Elevate and enhance the customer's in-store experience by being a trusted sleep authority
• Offer best-in-class products and execute selling programs
• Support a seamless omnichannel experience
• Maintain customer relationships during and after purchase
• Drive individual sales performance and KPIs
• Provide technical assistance to customers

• Elevate and enhance the customer’s in-store experience by being a trusted sleep authority
• Offer best-in-class products
• Execute Mattress Firm selling programs with the use of digital tools
• Support a seamless omnichannel experience
• Create a compelling and engaging environment that puts the customer at the center
• Maintain customer relationships during and after purchase
• Maintain awareness of the competition

• Elevate and enhance the customer’s in-store experience by being a trusted sleep authority
• Offer best-in-class products and support a seamless omnichannel experience
• Drive individual sales performance and KPIs
• Maintain customer relationships during and after purchase
• Stay updated on competition and customer needs

• Elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products
• Execute Mattress Firm selling programs with the use of digital tools
• Maintain customer relationships during and after purchase
• Leverage social media to positively impact brand awareness and increase sales

• Elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products
• Execute Mattress Firm selling programs with digital tools and support a seamless omnichannel experience
• Create an environment where the customer is always at the center by cultivating strong relationships
• Provide technical and product knowledge information to customers
• Drive individual sales performance and KPIs while demonstrating company values

• Elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products
• Execute Mattress Firm selling programs with the use of digital tools
• Support a seamless omnichannel experience to create a compelling and engaging environment
• Cultivate strong relationships with customers
• Provide technical and product knowledge information to customers
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.)
• Maintain awareness of the competition, advertisements, and services offered by competitors
• Leverage social media to positively impact brand awareness and increase sales

• Elevate and enhance the customer's in-store experience by being a trusted sleep authority
• Execute Mattress Firm selling programs with the use of digital tools
• Create a compelling and engaging environment that puts the customer at the center
• Drive individual sales performance and KPIs
• Maintain customer relationships during and after purchase
• Maintain awareness of the competition, advertisements, and services offered by competitors
• Leverage social media to positively impact brand awareness and increase sales

• Elevate and enhance the customer's in-store experience by being a trusted sleep authority.
• Offer best-in-class products and execute Mattress Firm selling programs.
• Support a seamless omnichannel experience to create a compelling and engaging environment.
• Maintain customer relationships during and after purchase.

Manager

• Elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products
• Execute MFRM selling programs and support a seamless omnichannel experience
• Serve as a lead in resolving customer-related issues and escalating when necessary
• Assist Senior Store Manager in driving company initiatives and achieving sales performance goals

Assistant Store Manager

• Elevate and enhance the customer's in-store experience by being a trusted sleep authority
• Execute Mattress Firm selling programs with the use of digital tools
• Provide technical and product knowledge information to customers
• Drive individual sales performance and KPIs
• Maintain customer relationships before and after purchase

• Elevate and enhance the customer's in-store experience
• Execute Mattress Firm selling programs with digital tools
• Create a compelling and engaging environment that puts the customer at the center
• Provide technical and product knowledge information to customers

Sales Sleep Expert

• Elevate and enhance the customer's in-store experience by being a trusted sleep authority
• Execute Mattress Firm selling programs using digital tools
• Maintain customer relationships during and after purchase
• Drive individual sales performance and KPIs
• Maintain awareness of competition and services offered
• Leverage social media to positively impact brand awareness