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Mattress Firm

Sleep Expert – Sales

Mattress Firm

Sleep Expert role at Mattress Firm enhancing in-store customer experience and driving sales performance. Offering best-in-class products while maintaining customer relationships and sales goals.

Posted 7/17/2026full-timeLake Forest • California • 🇺🇸 United StatesMid-LevelSenior💰 $63,000 - $77,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in enhancing customer experiences and driving sales performance through product knowledge and relationship management. Capable of providing technical assistance and supporting an omnichannel retail environment.

Highest-signal resume keywords
Customer Relationship ManagementSales PerformanceTechnical Product KnowledgeOmnichannel ExperiencePhysical Lifting and Handling

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Sales ExecutionProduct KnowledgeTechnical Assistance
Soft Skills
Customer ServiceCommunication
Industry Keywords
In-Store ExperienceSleep AuthorityKPI Management

About the role

Key responsibilities & impact
  • Elevate and enhance the customer's in-store experience by being a trusted sleep authority
  • Offer best-in-class products and execute selling programs
  • Support a seamless omnichannel experience
  • Maintain customer relationships during and after purchase
  • Drive individual sales performance and KPIs
  • Provide technical assistance to customers

Requirements

What you’ll need
  • Must be legally authorized to work in the United States without the need for sponsorship
  • Lift, push, or pull 50+ pounds
  • Technical and product knowledge to serve as a subject matter expert

Benefits

Comp & perks
  • Excellent career growth opportunities through on-the-job training and development programs
  • 401(k) with employer matching
  • Mental health and life resources
  • Medical, dental, prescription, and vision plans
  • Get paid on-demand
  • Base pay or uncapped commission
  • Employee discounts on Mattress Firm sleep products and accessories