Sleep Expert – Sales

Mattress Firm

Sleep Expert at Mattress Firm enhancing customer in-store experience by providing expert mattress advice and support. Driving sales performance while delivering exceptional service and maintaining customer relationships.

Posted 7/18/2026full-timeSanta Rosa • California • 🇺🇸 United StatesMid-LevelSenior💰 $60,000 - $74,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in enhancing customer experiences and building lasting relationships through effective communication and problem resolution. Proficient in leveraging digital tools and social media to drive brand awareness and sales.

Highest-signal resume keywords

Customer Relationship ManagementDigital Tools ProficiencySales Program ExecutionSocial Media EngagementPhysical Lifting Capability

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Industry Keywords

In-Store ExperienceBrand AwarenessCompetitor AnalysisCustomer Issues ResolutionDelivery Reminders

About the role

Key responsibilities & impact

Elevate and enhance the customer's in-store experience by being a trusted sleep authority
Execute Mattress Firm selling programs with the use of digital tools
Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.)
Maintain awareness of the competition, advertisements, and services offered by competitors
Leverage social media to positively impact brand awareness and increase sales

Requirements

What you’ll need

Must have legal authorization to work in the United States without the need for sponsorship
Lift, push, or pull 50+ pounds

Benefits

Comp & perks

Excellent career growth opportunities through on-the-job training and development programs
401(k) with employer matching
Mental health and life resources
Medical, dental, prescription, and vision plans
Get paid on-demand
Employee discounts on Mattress Firm sleep products and accessories