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Mattress Firm

Sleep Expert – Sales

Mattress Firm

Sleep Expert enhancing customer in-store experience at Mattress Firm. Executing sales programs and maintaining customer relationships while leveraging technical product knowledge.

Posted 7/14/2026full-timeLeominster • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $57,000 - $72,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in enhancing customer experiences and driving sales performance through effective use of digital tools and strong product knowledge. Capable of maintaining customer relationships and leveraging social media for brand awareness.

Highest-signal resume keywords
Sales PerformanceCustomer Relationship ManagementDigital Tools UtilizationProduct KnowledgeSocial Media Engagement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Industry Keywords
In-Store ExperienceMattress Firm Selling ProgramsKPI ManagementCompetition AwarenessBrand Awareness

About the role

Key responsibilities & impact
  • Elevate and enhance the customer's in-store experience by being a trusted sleep authority
  • Execute Mattress Firm selling programs with the use of digital tools
  • Create a compelling and engaging environment that puts the customer at the center
  • Drive individual sales performance and KPIs
  • Maintain customer relationships during and after purchase
  • Maintain awareness of the competition, advertisements, and services offered by competitors
  • Leverage social media to positively impact brand awareness and increase sales

Requirements

What you’ll need
  • Must have technical and product knowledge information
  • Ability to lift, push, or pull 50+ pounds

Benefits

Comp & perks
  • Excellent career growth opportunities through on-the-job training and development programs
  • 401(k) with employer matching
  • Mental health and life resources
  • Medical, dental, prescription, and vision plans
  • Get paid on-demand
  • Base pay or uncapped commission
  • Employee discounts on Mattress Firm sleep products and accessories