Marsh McLennan

Project Manager

• Develop a comprehensive project plan
• Manage the project team for timely project completion
• Identify and mitigate potential risks
• Build and maintain relationships with stakeholders
• Communicate project progress and issues
• Manage project resources efficiently
• Ensure project deliverables meet quality standards
• Manage changes to project scope, schedule or budget
• Close out all project deliverables

Senior Manager – IT Project Management

Actuary

• Participate in routine client engagements, managing overall service delivery and strategy, financial evaluations, plan design, and more
• Draft and review client reports and presentations to summarize findings and implications, and recommend strategies and solutions to the client
• Perform and review complex analyses and cost projects by using or modifying existing tools and pricing models, and review analyses conducted by junior staff to ensure actuarial soundness and correct use of models
• Handle day-to-day client contact and management, resolving any project-related questions and challenges, and guide junior staff members in client interactions
• Assist senior team members in the development of the business by identifying potential areas of growth in existing projects, and provide assistance in responding to requests for information or proposals

Senior Government Health Actuary

Client Services Representative

• Providing exceptional client service
• Overseeing insurance programs
• Managing transactions and updating client information
• Negotiating coverage terms
• Collaborating closely with the account servicing team
• Addressing inquiries and maintaining data integrity
• Interpreting complex documents

Senior Client Service Representative – Business Insurance

Financial Planning and Analysis

• Work with clients’ staff, investment committees, and boards to deliver a spectrum of investment advice and solutions.
• Analyze markets, investment managers, portfolios, and investment performance.
• Leverage your expertise to design, develop, deliver, and communicate investment solutions for clients.
• Collaborate across internal teams on investment strategy, portfolio management, research, marketing, sales, and consulting practice.
• Mentor junior colleagues in their career development.
• Source and cultivate relationships with prospective clients and engage with existing clients to grow the breadth of services we deliver to help them advance their missions.

Senior Healthcare Investment Consultant

Consultant

• Manage and advise client accounts for large market employers regarding their medical, dental, life, and disability benefit plans and programs.
• Lead complex client engagements, managing overall service delivery, strategy, financial evaluations, plan design, renewals, business placements, benchmarking, and other studies.
• Develop sophisticated benefits design and renewal strategies, driving the creation of tools and solutions to address complex client issues.
• Monitor project success in terms of scope, budget, timeliness, and client satisfaction.
• Generate sales by expanding revenues from existing clients and leading prospecting efforts with new clients.

Senior Lead Health & Benefits Consultant

• Responsible for developing and servicing new and existing accounts.
• Serving as an advisor and consultant to clients.
• Maintain and retain existing business, while following up on referrals and rounding client accounts.

Account Manager – Private Client Services

Accounting Manager

• Serve as a thought leader with deep knowledge of FACS solutions related to financial damages measurement and the competitive landscape
• Manage all aspects of complex consulting engagements, ensuring quality delivery, profitability, and long-term impact
• Lead business development efforts by developing propositions, building partnerships, and driving client proposals and pipeline growth
• Manage P&L for a segment or geography, contributing significantly to revenue and profit targets
• Champion change management initiatives including new product offerings, technology adoption, and process improvements
• Lead, coach, and support team members to foster a productive and learning-focused environment

Forensic Accounting Lead

Manager

• Translate business strategies and objectives into business requirements
• Provide traceability of business requirements to IT solutions
• Document functional requirements using requirements management methodology and tools
• Analyze, design, redesign, and document business processes
• Support the business in conducting and facilitating acceptance tests for solutions
• Develop, deliver, and evaluate training and supplemental materials

IT Business Analysis Manager

Human Resources

• Supervise and develop HRSS Operations team members in the ASEAN region.
• Manage client expectations and serve as the primary escalation point for complex cases.
• Implement business processes and ensure compliance with regulatory changes.
• Utilize case management reporting tools to monitor and meet Service Level Agreements (SLAs).
• Support and manage projects and vendor relationships.
• Develop and maintain Standard Operating Procedures (SOPs) and operational documentation.
• Ensure adherence to compliance, regulatory, and company policies to minimize risk.
• Collaborate with internal HRSS departments, HR partners, and Centers of Excellence (COEs) to ensure effective service delivery.

HR Services Operations Manager

Administration

• Maintains online survey database in line with global standards
• Conducts survey documentation peer review before release
• Prepares general support to project team leads

Senior Survey Administration Assistant

• Deliver impactful consulting interventions that leverage fleet safety insights to assess, control, and prevent workplace health and safety risks, enabling clients to implement sustainable programs that reduce injuries, illnesses, and operational losses.
• Conduct Fleet Safety Audits and Risk Evaluations: design and implement comprehensive fleet safety audits and hazard assessments across diverse client sites, identifying compliance gaps (FMSCA/DOT) and prioritizing corrective actions.
• Analyze Incident Data and Recommend Targeted Interventions: Analyze client losses, near miss, and incident data to identify trends and root causes, propose targeted, data-driven interventions that clients adopt to reduce risk and total cost of risk, partner with client to implement recommendations over an agreed timeline.
• Support Intervention Delivery: Collaborate with clients to develop and implement written safety programs, job hazard analyses, and emergency response plans. Additionally, influence clients to implement prioritized corrective actions within agreed timelines, resulting in measurable improvements in safety metrics (e.g., frequency of safety inspections rates, on-time completion of investigation and remediation activities etc.).
• Design and Deliver Training and Coaching to Enable Client Teams: develop and deliver engaging safety training programs for client managers, supervisors, and frontline employees, coach client leadership on safety accountability, communication, and culture-building strategies that foster positive safety climates.
• Provide Regulatory and Technical Support to Facilitate Compliance: monitor regulatory changes and advise clients on impacts and implementation strategies, support clients during inspections, third-party audits, and customer assessments by preparing clear, actionable reports and recommendations.
• Manage Consulting Projects and Client Relationships to Drive Value: scope, plan, and execute multiple consulting projects on time and within budget, maintaining high-quality deliverables, building and sustaining strong client relationships and identifying opportunities to expand services and add value.
• Collaborate Across Disciplines to Deliver Integrated Solutions: work effectively with Marsh multidisciplinary teams (e.g. Health & Safety, Ergonomics, Claims, etc.) to develop and implement comprehensive safety solutions, ensure integrated interventions align with client business objectives and operational realities, enhancing adoption and sustainability.

Senior Consultant – Fleet Safety

• Lead complex client engagements, managing overall service delivery, strategy, financial evaluations, plan design, renewals, business placements, benchmarking, and other studies
• Develop sophisticated benefits design and renewal strategies, driving the creation of tools and solutions to address complex client issues
• Determine the full scope of services provided to clients and set roles/responsibilities within the client team
• Effectively communicate Mercer's position on the latest industry trends to clients
• Be accountable for revenue and profitability for client accounts and projects
• Monitor project success in terms of scope, budget, timeliness, and client satisfaction
• Generate sales by expanding revenues from existing clients and leading prospecting efforts with new clients
• Set strategic direction and create demand for new products/services in the marketplace

Lead Health & Benefits Consultant

Forensic Accounting Client Engagement Leader

Business Operations

• Managing and supporting critical back-end operational functions regionally to ensure smooth and efficient workflows.
• Daily oversight of outsourcing teams, rerouting assigned tasks as needed, monitoring utilization and capacity, and leading weekly meetings.
• Maintaining and administering agency management systems and executing key finance-related operational processes.
• Educating the field on outsourcing processes and acting as a subject matter expert for operational questions.
• Supporting special operational initiatives and addressing challenges from finance, systems, outsourcing, reporting, or technology perspectives.

Business Process Specialist, Employee Health & Benefits

• Work with the team to create and manage personalized service plans
• Build strong relationships and find new client opportunities
• Handle client communications and review coverage options
• Ensure everything runs smoothly with internal teams to meet client needs efficiently