Fulfillment Specialist

Marsh McLennan

Fulfillment Specialist coordinating surety bond issuance, renewals, invoicing, and client servicing. Supporting Marsh’s global risk advisory business through underwriter collaboration and accurate delivery.

Posted 8/28/2026full-timeAtlanta • Illinois, Kentucky, North Carolina, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $72,500 - $154,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong surety experience in risk management or brokerage, with proven ability to manage complex bonding requests and ensure timely bond issuance. Excels in client service and effective communication with underwriters and stakeholders.

Highest-signal resume keywords

Surety ExperienceP&C LicenseClient Service MindsetAnalytical SkillsProject Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Bond IssuanceRisk ManagementDatabase ManagementInvoicingCollectionsInsurance CoveragesComplex Bonding RequestsDetail-Oriented WorkProblem-Solving

Soft Skills

CommunicationCustomer ServiceCoordination

Certifications & Qualifications

CPCUARM

Industry Keywords

SuretyBrokerageUnderwritersClient AdvisoryInsurance

About the role

Key responsibilities & impact

Manage clients’ daily bonding needs, including receipt and review of bond requests
Facilitate information exchange between clients and underwriters
Ensure timely approvals, issuance, and delivery of requested bonds
Maintain ongoing communication with clients and underwriters
Manage challenging issues and surety-related matters, leveraging Client Advisory resources when necessary
Manage bond issuance, modifications, renewals and cancellations
Handle invoicing, collections, electronic files, database management, and related administrative service delivery activities
Provide a high level of client service

Requirements

What you’ll need

Bachelor’s degree or equivalent work experience
Strong surety experience in a risk management or brokerage capacity
P&C license required, or ability to obtain
Working knowledge of insurance coverages is a plus
Experience handling complex surety/bonding requests and escalations with minimal oversight
Ability to coordinate effectively with underwriters and internal stakeholders
Strong customer service mindset
Proven ability to manage high-volume, detail-oriented work
CPCU, ARM or other insurance designations are a plus
Excellent analytical, project management and problem-solving skills

Benefits

Comp & perks

Professional development opportunities
Supportive leaders
Vibrant and inclusive culture
Flexible work environment
Health and welfare benefits
Tuition assistance
401K savings
Other retirement programs
Employee assistance programs
Performance-based incentives may be available