MarketStar

Program Manager

• Support the design, execution, and optimization of HR programs across HR Function within the organization
• Drive HR process automation, policy governance, benefits analysis, and data-driven decision-making
• Partner closely with Business, RevOps, Finance, IT, and Operations teams
• Scale people's processes, improving operational efficiency, and enabling consistent employee experience
• Identify, design, and implement HR process automation using RPA tools
• Automate workflows across onboarding, employee lifecycle, payroll inputs, and reporting
• Optimize HR systems (Workday) for data accuracy, efficiency, and scalability
• Draft, review, and implement HR policies, SOPs, and employee handbooks
• Ensure compliance with labor laws, internal controls, and audit requirements
• Manage policy communication, change rollout, and adherence tracking
• Conduct market benchmarking and cost-benefit analysis for employee benefits programs
• Build HR dashboards and MIS using Power BI and Workday
• Track key metrics: attrition, headcount, productivity, engagement

Assistant Manager – Program Management, HR, People Success

Ecommerce

• Manage client relationships and day-to-day engagement and as the main point of contact for client stakeholders
• Identify and provide clear program objectives focused on sales and operational solutions to key internal and external stakeholders across the business
• Manage program targets, commissions and incentive plans, aligned to client and business expectations
• Develop and deliver business reviews, typically weekly and quarterly, across multiple levels of client stakeholders including the C-Suite
• Oversee sales team performance by driving quota attainment including metric attainment, quota management, forecasting, and data trend analysis
• Develop and coach a team of employees and / or leaders through daily performance management, training, and development plans focused on obtaining program objectives
• Deliver on critical timelines and deliverables associated with strategic planning and performance management of the program
• Maintain staffing optimization through deliberate hiring practices, employee retention, performance planning, and disciplinary action
• Collaborate frequently within the MarketStar ecosystem including your Director and VP, Business Intelligence, Talent Solutions, Talent Acquisition, and MarketStar Foundation

Sales Development Rep

• Understand merchant business and suggest best advertisement solutions
• Manage clients and specific campaigns for merchants
• Offer assistance and solutions that will result in increased sales and customer satisfaction
• Understand the customers’ situation and provide the best possible resolution from the available ads and promos
• Develop and execute sales strategies to achieve weekly, monthly, and quarterly sales targets.
• Educate customers on the benefits of running ads and promotion, resulting in maximum revenue from each client.
• Monitor campaign performance, analyzing data, and proactively identifying optimization opportunities through performance dashboards.
• Drive sales through proactive outreach (calls & emails)

Sales Development Representative, German Bilingual

Account Manager

• Lead a customer outreach process that will include calls and emails with the intent of building and managing external customer relationships with continued account support
• Work with existing customers to build brand awareness and increase their usage and spend
• Use client provided and self- guided training resources to stay up to date on knowledge of the product
• Use data to manage, review and report on pipeline to manager each week, which includes a forecast and plan to achieve targets
• Attain daily, weekly, monthly, and quarterly targets
• Record customer interactions and engagement in CRM
• Build and manage both Internal MarketStar team and external client counterpart relationships
• Prepare and run regularly scheduled performance reviews monthly/quarterly/yearly with internal MarketStar peers and leadership
• Use data to drive planning and success
• Internally and externally provide customer sentiment insights including product feedback, key industry learnings, etc.
• Other applicable duties as assigned

Account Manager – Google Workspace

Learning and Development

• Execute versus a monthly/quarterly target in the small to medium enterprise segment
• Delivers new hire training to onboarding sales representatives via in-person, virtual video based, one-on-one, and group sessions across international regions
• Manage and iterate training content using various design platforms
• Proactively identifies challenges and issues faced by managers and front-line employees where training processes/content could be improved
• Strategizes with sales managers to address training needs and areas of opportunity
• Provides feedback on trainee performance and growth
• Works with cross-functional stakeholders, both internal and external clients to achieve program initiatives
• Pivot training delivery based on feedback from internal and external clients
• Perform other related duties as assigned
• Use an LMS to enroll learners, track learning paths and training progress

Training Manager

Sales

• Become an authority on MarketStar’s and the digital advertising industry's sales motions and unique methods of influencing sales in B2B, retail, and direct sales ecosystems.
• Develop, deliver, and manage a senior-level sales training curriculum.
• Develop sales certifications and advanced certification tracks within the curriculum.
• Maintain a robust calendar of sales training initiatives.
• Develop behavioral and performance objectives for given training interventions and report on attainment of objectives to stakeholders.
• Work with the Program Director, managers, and team leads to monitor and assess training impact on team performance with the end of better aligning training content and methods to improve performance.
• Other applicable duties as assigned.

Senior Sales Trainer – X

Sales Operations Manager

• Collaborate with Team Leaders and client stakeholders to identify and resolve process bottlenecks.
• Identify key trends at the representative, team, and market levels to drive the business forward.
• Master program operations to identify and implement continuous process improvements.
• Analyze performance metrics to determine trends and guide overall program strategy.
• Manage sales coverage assignments and provide accurate growth forecasting.
• Conduct weekly, monthly, and quarterly forecasting to monitor and measure sales performance.
• Generate data-driven insights and forecasts for strategy planning and media campaign spend.
• Develop and maintain reports and dashboards supporting the revenue lifecycle with high levels of accuracy.
• Inspect sales process effectiveness and work with leadership to optimize the sales funnel.
• Provide actionable insights to sales leadership to guide focus and daily activity.
• Present reports including Pipeline & Revenue Forecasting, Trend Analysis, and Aggregation of Customer Insights.
• Manage administrative operations including employee onboarding/offboarding in systems and roster management.
• Provide necessary data points for Weekly, Monthly, and Quarterly Business Reviews.
• Serve as the main point of contact for tool-related questions and technical escalations.
• Other applicable duties as assigned.

• Become an authority on MarketStar’s and the digital advertising industry's sales motions and unique methods of influencing sales in B2B, retail, and direct sales ecosystems
• Develop, deliver, and manage a senior-level sales training curriculum
• Develop sales certifications and advanced certification tracks within the curriculum
• Maintain a robust calendar of sales training initiatives
• Develop behavioral and performance objectives for given training interventions and report on attainment of objectives to stakeholders
• Work with the Program Director, managers, and team leads to monitor and assess training impact on team performance with the end of better aligning training content and methods to improve performance
• Other applicable duties as assigned.

Senior Sales Trainer

Manager

• Build and develop relationships with a portfolio of ISVs focused on AI while supporting them through partner program onboarding, technical enabling projects and co-marketing activities
• Gain a deep understanding of the AI industry, as well as your partners’ software solutions and Intel’s technology
• Communicate effectively via digital platforms, including video presentations and potential face-to-face interactions at industry events
• Capture partner engagement with Salesforce CRM
• Achieve quarterly targets to demonstrate success in this role

ISV Enabling Manager

• Lead a customer outreach process that will include calls and emails with the intent of building and managing external customer relationships with continued account support
• Work with existing customers to build brand awareness and increase their usage and advertising spend on platform.
• Use client provided and self-guided training resources to stay up to date on knowledge of the product
• Use data to manage, review and report on pipeline to manager each week, which includes a forecast and plan to achieve targets
• Attain daily, weekly, monthly, and quarterly targets
• Record customer interactions and engagement in CRM
• Build and manage both Internal MarketStar team and external client counterpart relationships
• Prepare and run regularly scheduled performance reviews monthly/quarterly/yearly with internal MarketStar peers and leadership
• Use data to drive planning and success Internally and externally provide customer sentiment insights including product feedback, key industry learnings, etc.

Account Manager – Formerly Twitter

• Act as the lead authority on the digital advertising industry and Viasat’s connectivity products to ensure the sales floor is equipped with expert-level knowledge
• Conduct consistent performance observations across various sales channels to identify areas for skill enhancement
• Design, deliver, and manage a comprehensive continued education curriculum that addresses the full sales lifecycle, from lead generation to closing
• Synthesize performance insights into actionable "micro-training" sessions to address real-world execution gaps in real-time
• Manage the sales certification process, ensuring all team members are validated on product updates and evolving industry standards
• Collaborate with the Program Director to report on the direct correlation between education interventions, skill mastery, and revenue attainment
• Maintain a robust calendar of training and professional development initiatives to ensure consistent team growth
• Facilitate 1:1 coaching sessions with sales professionals to provide tactical paths for career development and performance improvement
• Other applicable duties as assigned

Sales Trainer

Client Partner

• Lead a customer outreach process that will include phone calls, emails, and VC meetings with the intent of building and managing external customer relationships through the onboarding process.
• Work with existing customers to build brand awareness and increase their usage and advertising spend on the platform.
• Own the full sales cycle from identifying growth opportunities to closing increased commitments with small to mid-size businesses.
• Follow best practices for setting up campaigns, including recommended flight durations, budget allocations, and creative strategies, to ensure maximum client success.
• Use data to manage, review, and report on pipeline to manager each week, which includes a forecast and plan to achieve targets.
• Attain daily, weekly, monthly, and quarterly sales and revenue targets.
• Conduct thorough needs analysis and present tailored advertising solutions to clients.
• Build and manage both internal MarketStar team and external client counterpart relationships.
• Prepare and run regularly scheduled performance reviews monthly/quarterly/yearly with internal MarketStar peers and leadership.
• Provide exceptional customer service and support throughout the sales process.
• Internally and externally provide customer sentiment insights including product feedback, key industry learnings, etc.
• Adhere to advertising policies and guidelines and ensure compliance with internal and external regulations.
• Maintain accurate records of all sales activities and client interactions in the CRM system.
• Stay up-to-date with industry trends and competitor activities to identify new opportunities.

Client Partner – X

Operations

• Lead and develop a multi-functional partner sales team, managing daily execution across partner growth, onboarding, public sector support, and deal qualification motions
• Drive attainment against sales performance and SLA goals, ensuring the team consistently meets or exceeds quota, client expectations, and KPIs
• Leverage performance data, dashboards, and reporting to monitor results, identify trends, and proactively address gaps or risks
• Hold regular team meetings and 1:1s to maintain alignment with client priorities, expectations, and individual development goals
• Own and deliver client facing Quarterly Business Reviews (QBRs), including performance analysis, executive-level storytelling, strategic insights, and forward-looking recommendations to ensure alignment with client objectives and continued program success
• Act as a strategic liaison between MarketStar and client/distribution stakeholders, ensuring clear communication, alignment on priorities, and strong program health
• Identify and recommend process improvements to enhance partner engagement, onboarding efficiency, pipeline quality, bookings, and overall program scalability
• Coach and support team members through complex partner scenarios, strategy discussions, and enablement efforts
• Ensure operational excellence, including salesforce hygiene, reporting accuracy, timecards, expense compliance, and adherence to MarketStar processes and requirements
• Other duties as assigned

Channel Sales and Operations Manager

Recruitment

• Oversee the entirety of the recruitment process from job posting to offer acceptance, ensuring a seamless candidate experience
• Utilize various sourcing methods, including job boards, networking events, and industry-specific platforms, to find and engage potential candidates
• Perform comprehensive resume reviews and candidate screens to assess candidates' skills, experience, cultural fit, and potential for success within the organization
• Grow and foster a multitude of corporate relationships with a variety of internal and client stakeholders to ensure good alignment to job profiles, hiring needs, and overall recruitment strategy
• Ensure new requisitions are open and posted in a timely manner and in alignment with internal processes and requirements
• Own the candidate experience by foster a world-class hiring journey from application to employment
• Provide comprehensive weekly recruiting updates to hiring managers, stakeholders, and Talent Acquisition leadership
• Analyze recruiting data and metrics to identify trends, improve processes, and provide insights to senior leadership
• Continuously maintain candidate relationships with qualified active and passive candidates to engage as new positions arise
• Maintain data integrity through accurate and timely updates to the ATS

Talent Recruiter

Account Executive

• Understand and execute the full sales cycle with an assigned book of business which could include new and/or dormant customers.
• Understand and execute the lead management process to include lead generation, scheduled meetings, account optimization, follow up and hand offs through continued support.
• Daily tasks include outreach, introduction calls, presentations, and basic problem solving.
• Achieve monthly/quarterly assigned quotas by tracking progress and performance.
• Effectively communicate with customers and provide sales support to close deals.
• Participate in regular 1:1’s with manager to review business and performance results.
• Adopt and master company provided sales process to ensure consistent quota attainment.
• Prepare for engagement with customers through industry, company, and product research.
• Accurately maintain CRM data points to enable data driven strategic plans and to surface valuable customer insights.
• Exhibit professionalism through continued learning, organization, and ensuring a positive customer experience.
• Other applicable duties as assigned.