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Sales Development Representative
MarketStarSales Development Representative supporting the sales pipeline for Viasat, an internet provider for airlines. Generating leads and maintaining customer interactions for sales success.
About the role
Key responsibilities & impact- Prospect, research, generate, and develop new leads and opportunities as well as reactivate cold leads.
- Provide exceptional customer interaction through product knowledge expertise and excitement
- Maintain strong pipeline hygiene by tracking activities and updating records in a CRM
- Execute clear communication with potential customers via phone (inbound and outbound), email, and chat
- Set appointments for sales teams according to specified qualification standards, to ensure appointment attendance.
- Execute lead qualification process and framework.
- Strong ability to effectively qualify leads and move them through the sales funnel.
- Achieve individual targets and contribute to team and client’s overall KPIs
- Manage a healthy pipeline and lead funnel via program systems and tools
- Provide actionable insights to market trends, product feedback, customer insights, and learnings based on customer conversations.
- Proactively look for problems that can be solved creatively and present recommended solutions
- Other applicable duties as assigned
Requirements
What you’ll need- Proven time management and organizational skills.
- Previous sales experience preferred, in similar roles, including elements of cold calling, self-prospecting, objection handling and customer service skills.
- Must have determination to learn and be coachable, with a positive attitude and open to receiving feedback.
- Ability to work within a group and be a collaborative team player.
- Proficient in basic computer skills, Microsoft Office, GSuite, and general sales tools such as CRMs.
- Ability to professionally communicate and conduct presentations and product demos through both phone and email.
Benefits
Comp & perks- Structured learning and career development programs
- Mental health program
- Generous Paid Time Off policy
- Paid medical leave
- Child/ Dependent care reimbursement
- Education reimbursement
- 401k match, hardship loan program, access to financial wellness advisor
- Comprehensive health care coverage including medical, dental, and vision
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
lead qualificationsales funnel managementcustomer servicecold callingobjection handlingprospectingpipeline managementappointment settingproduct knowledgemarket trend analysis
Soft Skills
time managementorganizational skillscollaborationcommunicationcreativityproblem-solvingcoachabilitypositive attitudeteam playeradaptability