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MarketStar

Sales Development Representative

MarketStar

Sales Development Representative supporting the sales pipeline for Viasat, an internet provider for airlines. Generating leads and maintaining customer interactions for sales success.

Posted 5/22/2026full-timeOgden • Utah • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Prospect, research, generate, and develop new leads and opportunities as well as reactivate cold leads.
  • Provide exceptional customer interaction through product knowledge expertise and excitement
  • Maintain strong pipeline hygiene by tracking activities and updating records in a CRM
  • Execute clear communication with potential customers via phone (inbound and outbound), email, and chat
  • Set appointments for sales teams according to specified qualification standards, to ensure appointment attendance.
  • Execute lead qualification process and framework.
  • Strong ability to effectively qualify leads and move them through the sales funnel.
  • Achieve individual targets and contribute to team and client’s overall KPIs
  • Manage a healthy pipeline and lead funnel via program systems and tools
  • Provide actionable insights to market trends, product feedback, customer insights, and learnings based on customer conversations.
  • Proactively look for problems that can be solved creatively and present recommended solutions
  • Other applicable duties as assigned

Requirements

What you’ll need
  • Proven time management and organizational skills.
  • Previous sales experience preferred, in similar roles, including elements of cold calling, self-prospecting, objection handling and customer service skills.
  • Must have determination to learn and be coachable, with a positive attitude and open to receiving feedback.
  • Ability to work within a group and be a collaborative team player.
  • Proficient in basic computer skills, Microsoft Office, GSuite, and general sales tools such as CRMs.
  • Ability to professionally communicate and conduct presentations and product demos through both phone and email.

Benefits

Comp & perks
  • Structured learning and career development programs
  • Mental health program
  • Generous Paid Time Off policy
  • Paid medical leave
  • Child/ Dependent care reimbursement
  • Education reimbursement
  • 401k match, hardship loan program, access to financial wellness advisor
  • Comprehensive health care coverage including medical, dental, and vision

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
lead qualificationsales funnel managementcustomer servicecold callingobjection handlingprospectingpipeline managementappointment settingproduct knowledgemarket trend analysis
Soft Skills
time managementorganizational skillscollaborationcommunicationcreativityproblem-solvingcoachabilitypositive attitudeteam playeradaptability