MaintainX

Account Executive

• Ownership - You will own a “book of business” from post-sale handoff through renewal and expansion. You would use your B2B sales or account management experience to effectively engage and build relationships with mid-market customers. Know your clients like family and take care of them as such.
• Expansion - Happy clients tend to expand. You will leverage your experience in navigating larger deals to identify and capitalize on expansion opportunities within existing accounts, ensuring client satisfaction and long-term business partnerships.
• Prospecting - You will take a proactive approach in identifying customer needs and providing innovative solutions, going above and beyond to deliver exceptional service and exceed customer expectations.
• Presentation - You will conduct quarterly business reviews to assess client satisfaction, identify areas for improvement, and present product demonstrations that showcase our offerings in a compelling and tailored manner and the value and impact of our solutions.
• Organization - You will need to manage multiple tasks simultaneously such as client requests, demos, proposals, follow-ups, etc. It’s imperative that you stay organized and nothing falls through the cracks.
• Systems – We’re a tech company, so we provide you with great technology to do your job. You will become a master of using systems like Salesforce, Outreach, ZoomInfo, and others.
• Forecast - You will accurately manage your sales pipeline and forecast monthly and quarterly expansion opportunities with +/- 15% accuracy.
• Document - Exhibit meticulous attention to detail and organizational skills, ensuring accurate and timely documentation of customer interactions, deals, and progress.
• Startup Mentality – You will embrace the entrepreneurial, grind-it-out mentality of building something new.

Mid-Market Account Executive

Public Relations

• Build and maintain trusted relationships with top‑tier business, trade, and industry media to advance awareness, reputation, and our corporate narrative.
• Lead earned and paid media programs—including media sponsorships—that reinforce corporate reputation and brand positioning.
• Build executive visibility: create thought‑leadership platforms and provide strategic counsel on speaking engagements, panels, and awards to align with corporate priorities and amplify key messages.
• Develop clear, accessible media materials (press releases, key messages, and talking points) tailored to audience needs.
• Deliver media training and coaching to executives, preparing them to engage confidently and effectively in media and public forums.
• Collaborate with product, HR, partnerships, and marketing to ensure cohesive messaging and maximize media opportunities.
• Plan and lead communications and media strategy for product launches, key events, and milestone announcements.
• Measure and report weekly and quarterly PR performance; use data‑driven insights and external benchmarking to refine strategy for reach, engagement, and reputational impact.
• Test emerging technologies and continually experiment with AI to streamline workflows, improve efficiency, and increase the accuracy of data, metrics, and reporting.

Director, Public Relations

Product Designer

• MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments.
• We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities.
• MaintainX powers operational excellence for 12,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonald’s, Brenntag, Cintas, Xylem, and Shell.
• We recently completed a $150 million Series D round, bringing our total funding to $254 million and valuing the company at $2.5 billion.
• We're looking for a visionary and execution-minded Director of Product Design to lead, grow, and scale our design team and practice. You’ll own the end-to-end design function across our products and platform—shaping our user experience and visual language, driving the long-term design strategy, and embedding AI into both our design workflows and customer experiences.
• This role is perfect for someone who thrives in fast-paced environments, has a passion for elegant and functional design, and is ready to build a world-class design organization.
• What You’ll Do:
- Lead and inspire a team of talented product designers across multiple product surfaces.
- Set the strategic design vision that aligns with our company and product strategy, ensuring a consistent, intuitive, and delightful user experience.
- Build and scale the design organization: define team structure, hire top-tier talent, mentor and grow the team, and nurture a high-performance design culture.
- Establish strong cross-functional partnerships with Product, Engineering, Marketing, and Executive stakeholders.
- Champion design excellence through modern systems, tooling (e.g., Figma, V0), and processes that scale with the company.
- Partner with Product and Engineering to develop intuitive, yet enterprise grade solutions while transforming the platform to support AI-powered user experiences
- Guide the evolution of our Design System and visual language across mobile and web platforms.
- Be a strong voice for the user—leveraging research, data, and deep empathy to inform design decisions and prioritize customer outcomes.
- Foster a culture of rapid experimentation, feedback, and continuous improvement.
- About You:
- 8+ years of product design experience, with at least 3 years leading design teams in high-growth SaaS environments.
- Proven track record of setting and executing a cohesive design vision
- Experience designing and shipping high-quality B2B or B2B2C digital products across mobile and web.
- Strong design instincts with fluency in UX, UI, interaction design, and systems thinking.
- Demonstrated experience scaling teams, mentoring designers, and building high performing team cultures.
- Comfortable working in fast-moving, startup environments; you balance speed with craft and long-term vision.
- You’ve worked with (or built) AI-enhanced experiences and/or leveraged AI tools to boost design workflow.
- Exceptional communication skills—able to clearly articulate decisions, influence stakeholders, and present to executive leadership.
- A compelling portfolio that demonstrates excellent product thinking, beautiful execution, and measurable business impact.
- What’s in it for You:
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrollment program.
- Take-what-you-need PTO and flexible work culture.
- A mission driven company supported by a collaborative, humble, and smart team environment where merit and effort are celebrated.
- An opportunity to directly impact the lives of frontline workers around the world.
- About Us: Our mission is to make the life of blue-collar workers easier worldwide by creating software that meets their needs and realities. Our product is truly life-changing for 80% of the workforce that doesn’t work behind a desk and needs enterprise-grade software at their fingertips.
- Diversity statement: MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Director of Product Design

Account Manager

• Manage the day-to-day operations of the team. Create and implement processes to make sure the team is operating efficiently and can meet deadlines and goals. Proactively remove obstacles and solve any problems that can prevent the team from reaching their goals.
• Own people management tasks for direct reports including hiring, onboarding, off-boarding, career development and performance management. Identify training and skill development opportunities for direct reports. Provide consistent coaching through 1-1s, pipeline reviews and getting involved on customer calls.
• Ensure forecasting is accurate and implement measures to accurately report on future pipelines.
• Implement strategic processes and expand on our outbound sales program in order to help the team achieve their revenue targets.
• Provide weekly reporting on the success of the team as well as wins, challenges and strategic initiatives.

Manager, Account Management - Mid-Market

Growth Marketing

• MaintainX is the worlds leading mobile-first workflow management platform for industrial and frontline workers, serving 12,000+ businesses.
• We recently completed a $150 million Series D and total funding of $254 million, valuing the company at $2.5 billion.
• We’re seeking a highly quantitative Senior Growth Marketing Manager to lead experimental marketing initiatives, roadmap development, and cross-functional collaboration.
• The role reports to the Director of Paid Acquisition and is part of the Demand Gen team focusing on customer acquisition strategies.
• This remote role is available in Canada or USA.

Senior Growth Marketing Manager

• Develop, manage, and execute full-funnel, multi-channel marketing programs that drive pipeline growth for the Mid-Market and Enterprise segments.
• Collaborate cross-functionally with Product Marketing, Lifecycle, Sales, XDRs, and Channel Managers to develop effective messaging, positioning, and campaign strategies.
• Leverage account-based strategies to engage target accounts across channels—developing personalized, segment-specific campaigns that increase engagement, accelerate deal cycles, and drive pipeline growth.
• Establish, monitor, and optimize KPIs for Mid Market success; continuously monitor and optimize campaigns, utilizing rigorous quantitative analysis to continuously iterate and improve performance to meet pipeline targets.
• Track and analyze key campaign metrics. Regularly communicate insights and learnings across departments to ensure alignment and drive continuous improvement.
• Act as a segment subject matter expert, continuously researching market trends, competitor insights, and customer needs to inform targeted strategies.

Mid-Market Account Executive

Director, Public Relations

Director of Product Design

Manager, Account Management - Mid-Market

Senior Growth Marketing Manager

Senior Growth Manager, Mid Market & Enterprise