MaintainX

Inside Sales

• Run the full sales cycle for transactional deals under a defined amount
• Partner with 3–4 Field Account Executives on outbound prospecting and account plans
• Manage and execute renewals across signed accounts in the territory
• Follow up on inbound leads
• Drive attendance and follow-up for marketing and field events
• Maintain accurate CRM data
• Forecast precisely
• Stay aligned with the territory team
• Support strategic account growth and enterprise SaaS sales

Inside Sales Representative – Enterprise

Engineering Manager

• Lead one of several engineering teams
• Manage 5 to 6 developers and own delivery, quality, and day-to-day priorities
• Turn the roadmap into shipped, reliable software
• Partner with Product Managers and Designers to scope, plan, and deliver software
• Coach and grow developers, helping them build skills, navigate difficult problems, and plan career steps
• Set clear expectations and provide ongoing feedback
• Champion CI/CD, code quality, and observability practices
• Provide senior leadership with visibility into team impact, progress, and risks
• Team placement based on background, interview results, and business openings

Account Executive

• Own a book of business from post-sale handoff through renewal and expansion
• Engage and build relationships with mid-market customers
• Identify and capitalize on expansion opportunities within existing accounts
• Proactively identify customer needs and provide innovative solutions
• Conduct quarterly business reviews and tailored product demonstrations
• Manage client requests, demos, proposals, and follow-ups
• Use Salesforce, Outreach, ZoomInfo, and other systems
• Manage the sales pipeline and forecast monthly and quarterly expansion opportunities with +/- 15% accuracy
• Maintain accurate and timely documentation of customer interactions, deals, and progress
• Embrace an entrepreneurial startup mentality

Expansion Account Executive, Mid-Market

• Own a book of business from post-sale handoff through renewal and expansion
• Engage and build relationships with mid-market customers
• Identify and capitalize on expansion opportunities within existing accounts
• Proactively identify customer needs and provide innovative solutions
• Conduct quarterly business reviews and assess client satisfaction
• Deliver tailored product demonstrations and communicate solution value and impact
• Manage client requests, demos, proposals, and follow-ups
• Use Salesforce, Outreach, ZoomInfo, and other sales systems
• Manage the sales pipeline and forecast monthly and quarterly expansion opportunities within +/- 15% accuracy
• Maintain accurate and timely documentation of customer interactions, deals, and progress
• Support client retention and expansion in a rapidly growing organization

• Own a book of business from post-sale handoff onward
• Engage and build relationships with a large segment of emerging customers with 300 employees or fewer
• Identify and capitalize on expansion opportunities within existing accounts
• Proactively identify customer needs and provide innovative solutions
• Present metrics and data to demonstrate solution value, impact, and client ROI
• Manage client requests, demos, proposals, follow-ups, and other concurrent tasks
• Master sales systems including Salesforce, Outreach, and ZoomInfo
• Accurately manage the sales pipeline and forecast monthly and quarterly expansion opportunities within +/- 15% accuracy
• Document customer interactions, deals, and progress accurately and on time
• Contribute with an entrepreneurial startup mentality to client retention and expansion

Expansion Account Executive – Emerging Business

• Own a book of business from post-sale handoff onward
• Engage and build relationships with a large segment of emerging customers
• Identify and capitalize on expansion opportunities within existing accounts
• Proactively identify customer needs and provide innovative solutions
• Conduct product demonstrations and present metrics, data, and return on investment
• Manage client requests, demos, proposals, and follow-ups across multiple accounts
• Use Salesforce, Outreach, ZoomInfo, and other sales systems
• Manage the sales pipeline and forecast monthly and quarterly expansion opportunities to +/- 15% accuracy
• Document customer interactions, deals, and progress accurately and promptly
• Embrace an entrepreneurial startup mentality
• Support client retention, expansion, satisfaction, and long-term partnerships

Account Executive – Emerging Business

DevOps Engineer

• Assess service maturity and provide insights to development teams
• Partner with development teams to implement observability best practices
• Enable development teams to become autonomous with service deployment, support, and infrastructure
• Mentor developers on reliability practices and help them become self-sufficient
• Drive tooling and practice adoption across development teams as a bridge between Platform Division teams and development teams
• Improve the stability, resilience, and operational readiness of services
• Contribute to company-wide reliability initiatives, observability standards, incident response practices, and service health metrics
• Design for reliability, establish ownership and standards, and build shared tooling

Site Reliability Engineer

Full-stack Engineer

• Build and evolve MaintainX's shared quality platform, test automation frameworks, and developer tooling
• Design and develop AI-assisted test authoring infrastructure to reduce test creation time while maintaining high quality
• Own CI integration standards and improve build reliability across engineering teams
• Design test harnesses for AI-powered product capabilities, including health checks, graceful degradation, quota monitoring, and adversarial testing
• Identify and eliminate systemic test debt and flaky tests before they impact engineering teams
• Build shared testing utilities and frameworks adopted across the engineering organization
• Partner with Quality Advocates, product engineering teams, and SRE to improve testing strategy and platform reliability
• Evaluate emerging AI testing tools and drive adoption where they create measurable engineering impact
• Lead platform engineering managers across multiple teams, present technical priorities to executive stakeholders, and align with engineering leaders outside Québec on a daily basis
• Support MaintainX's mission to help industrial and frontline teams keep the physical world running through its mobile-first work execution platform

Senior Software Developer in Test, Quality Platform

Backend Engineer

• Design, build, and operate MaintainX’s public-facing REST APIs
• Implement API standards and patterns including authentication/authorization, rate limiting, versioning, filtering, pagination, idempotency, error semantics, and backwards compatibility
• Design robust batch and bulk API operations for high-volume synchronization and enterprise migrations
• Decouple the REST API layer from monolithic dependencies and implement contract testing for GraphQL and REST stability
• Build scaffolding, templates, and shared libraries for connector and integration development
• Improve CI/CD pipelines, release automation, and quality gates for integrations and ecosystem services
• Produce developer documentation and reference implementations such as SDKs
• Contribute to infrastructure and workflows for publishing, versioning, and supporting integrations in marketplaces
• Enable automation-driven onboarding, connection creation, credential management, and environment configuration
• Build reusable integration foundations for enterprise systems such as SAP, Oracle EBS/NetSuite, and Microsoft Dynamics
• Ensure integrations meet enterprise standards for security, auditability, performance, and operability
• Own production services end-to-end, including monitoring, on-call, incident response, root-cause analysis, and hardening
• Drive performance tuning and reliability improvements using SLIs/SLOs, logs, traces, and metrics

Senior Software Developer, API Platform, Ecosystem

Infrastructure Engineer

• Design, build, and evolve cloud infrastructure, primarily AWS, as code using Terraform
• Build CI/CD pipelines with GitHub Actions and guardrails for safe agentic releases
• Manage and scale multi-region Kubernetes clusters
• Maintain and evolve reusable Helm charts and deployment workflows
• Strengthen observability, monitoring, logging, and alerting, including AI-assisted remediation and clear alert ownership
• Harden infrastructure security through image scanning, policy-as-code, network segmentation, and firewall configuration
• Partner with product engineering teams on infrastructure needs
• Enable developers and agents to deploy and manage services independently
• Participate in the on-call rotation

Infrastructure Developer, Platform Engineering

• Design and build MaintainX’s end-to-end search and retrieval platform, from indexing pipelines and ranking systems to AI-facing query layers
• Model search across work orders, assets, and procedures with product and domain experts
• Ship early versions, gather feedback, and iterate rapidly
• Operate and optimize distributed systems for reliability, performance, and scalability
• Drive architectural decisions balancing correctness, performance, and maintainability
• Own integrations between search systems and upstream data sources
• Explore semantic search, vector retrieval, and AI-enhanced relevance using modern ML tooling
• Participate in on-call duties during business hours
• Lead platform engineering managers across multiple teams, present technical priorities to executive stakeholders, and align with engineering leaders outside Québec

Senior Software Developer, Search

Research Scientist

• Own and evolve optimization and ML models powering Parts Agent capabilities, including reorder point prediction, economic order quantity, multi-site stock balancing, and demand forecasting
• Design and implement inventory intelligence such as vendor lead time modeling, criticality-weighted safety stock, substitution graph traversal, and proactive stockout alerting
• Build and maintain APIs and tools exposing models to GenAI agent workflows through tool calling and structured input/output
• Partner with product management and design to translate real-world inventory problems into tractable models
• Iterate with users through design partnerships and pilot deployments
• Incorporate feedback from parts managers and procurement teams into models
• Contribute to the Python service's performance, observability, testing, and reliability
• Help integrate parts intelligence with the broader MaintainX product
• Use historical usage and purchasing data to continuously improve model inputs

Senior Applied Scientist, Parts Intelligence, Inventory Optimization

Account Manager

• Ensure the success of Emerging Market Account Managers through coaching, mentorship, and guidance
• Set performance expectations, monitor progress, enhance processes, and provide regular feedback
• Manage day-to-day team operations and implement efficient processes
• Remove obstacles and solve problems preventing the team from reaching goals
• Manage hiring, onboarding, offboarding, career development, and performance management for direct reports
• Identify training and skill development opportunities
• Provide coaching through 1-1s, pipeline reviews, and customer calls
• Ensure accurate forecasting and reporting on future pipeline
• Implement strategic processes and expand the outbound sales program
• Help the team achieve revenue targets
• Provide weekly reporting on team success, wins, challenges, and strategic initiatives
• Manage and support a customer portfolio primarily based in English-speaking markets

Manager, Emerging Account Management

• Develop and enhance IAM features across frontend and backend systems
• Build and optimize scalable authentication, authorization, and access-control services
• Collaborate with Product Managers, Designers, and Engineers on intuitive identity experiences
• Write clean, testable, secure C# and TypeScript code
• Maintain self-serve technical documentation
• Participate in code reviews and architectural discussions
• Improve reliability and performance of IAM services
• Build, maintain, and optimize web and mobile product features using TypeScript, React, React Native, Node.js, C#, and GraphQL
• Own team features or systems and define their long-term health
• Improve surrounding systems
• Mentor other engineers and deeply review code
• Improve engineering standards, tooling, processes, and development, testing, and deployment practices
• Perform on-call duties

Full-Stack Developer – IAM

AI Engineer

• Own the Generation half of Document Intelligence
• Design and iterate system prompts, few-shot prompts, and context assembly for generation recipes
• Define per-entity target schemas and domain validators
• Build generation-quality evaluation datasets and rubrics, offline and online, using LLMX’s eval pipeline
• Monitor and address quality regressions
• Assemble multimodal context windows from keyframes, transcripts, and OCR
• Choose models and token budgets based on quality, cost, and latency tradeoffs
• Use LLMX for model access and Attachments for ingestion
• Hand off validated entities to domain-owning teams
• Report to the Engineering Lead and collaborate with the Processing side of Document Intelligence

Inside Sales Representative – Enterprise

Engineering Manager

Expansion Account Executive, Mid-Market

Expansion Account Executive, Mid-Market

Expansion Account Executive – Emerging Business

Account Executive – Emerging Business

Site Reliability Engineer

Senior Software Developer in Test, Quality Platform

Senior Software Developer, API Platform, Ecosystem

Infrastructure Developer, Platform Engineering

Senior Software Developer, Search

Senior Applied Scientist, Parts Intelligence, Inventory Optimization

Manager, Emerging Account Management

Full-Stack Developer – IAM

Applied AI Engineer