Lojas Renner S.A.

Bookkeeper

• Execute and support accounting routines related to the control of fixed and intangible assets;
• Perform analyses, reconciliations and accounting controls of asset movements;
• Monitor capitalization, disposals, transfers, depreciation and amortization of assets;
• Ensure the quality and consistency of asset information recorded in systems;
• Support the monthly accounting close related to the asset accounts under your responsibility;
• Conduct balance sheet analyses and support the preparation of management reports;
• Develop and maintain KPIs, databases and dashboards to monitor the company's assets;
• Identify automation and continuous improvement opportunities, contributing to more efficient and digital processes;
• Support initiatives related to the use of Power BI, Power Query, Power Automate and Artificial Intelligence in the accounting area;
• Provide support for internal and external audit requests, supplying necessary information and documentation;
• Collaborate with partner areas such as Finance, Controllership, Expansion, Construction/Projects, IT and Business.

Junior Accounting Analyst – Corporate Accounting

Financial Planning and Analysis

• Support budget cycles, forecasts and financial reviews, ensuring consistency of assumptions and alignment with the strategic objectives of the areas served.
• Monitor actuals versus budget/forecast, identifying variances, root causes, risks, opportunities and potential action plans.
• Build financial analyses, scenarios and sensitivity studies to support investment decisions, project prioritization and resource allocation.
• Support the assessment of business cases, ROI, payback and economic impacts of initiatives in Technology, Data, Shared Service Centers (SSC), Engineering and Architecture.
• Monitor recurring expenses and investments, contributing to CAPEX, OPEX and future financial commitments governance.
• Develop KPIs, reports and dashboards that connect costs, volumes, demand, SLAs, productivity and installed capacity.
• Work closely with partner areas, translating financial analyses into clear recommendations and supporting executive discussions.
• Contribute to initiatives for efficiency, productivity, automation and continuous improvement of financial processes.

Planning and Budget Analyst II – Strategic Financial Business Partner

Supply Chain

• Act as the technical reference in projects for the evolution and continuous improvement of the Automated Distribution Center (DC);
• Capture, document and disseminate knowledge of WCS and WMS platforms to internal teams;
• Lead technology and digital transformation projects focused on Supply Chain operations;
• Work closely with business areas to gather, analyze and prioritize requirements;
• Identify opportunities for technological optimization and efficiency improvements in logistics processes;
• Prepare functional specifications and requirements for solution development;
• Manage technology vendors and partners, monitoring deliveries and performance indicators;
• Evaluate technical and commercial proposals, supporting procurement processes and decision-making;
• Monitor schedules, risks, costs and project KPIs for projects under your responsibility;
• Produce management reports, operational analyses and financial controls related to projects;
• Act proactively in problem solving, process improvement and implementation of technological innovations.

IT Projects Specialist – Supply Chain

General

• Act as the technical and functional reference for the company's corporate systems
• Ensure the support and continuity of business processes integrated across Finance, Tax, HR, Planning, and Commercial areas
• Support key users and business areas by analyzing incidents, performing root cause analysis, and proposing improvements
• Perform configuration, testing, validation, and sign-off of adjustments and new functionalities
• Lead and support integrations between systems, ensuring data consistency, traceability, and reliability
• Work with Oracle Fusion modules, particularly:
• PTP (Procure-to-Pay)
• PPM (Project Portfolio Management)
• PTM (Predictive Trade Planning)
• OIC (Oracle Integration Cloud)
• OTC (Order-to-Cash)
• RTR (Record-to-Report)
• Ensure the correct flow of information between Fusion, tax systems, payroll, planning, and CRM
• Collaborate with vendors, consulting firms, and internal teams to resolve technical and functional requests
• Document processes, integrations, and business rules
• Actively participate in continuous improvement projects, automations, and the evolution of the systems environment

Specialist in Corporate Systems

Analyst

• Plan, implement and manage cloud infrastructure environments (OCI and Azure), ensuring high availability, scalability and service security.
• Administer and operate Kubernetes clusters (OKE and AKS), ensuring performance, resilience and container orchestration best practices.
• Manage and optimize containerized environments using Docker, promoting efficiency in the application lifecycle.
• Develop and maintain CI/CD pipelines using GitLab, ensuring fast, secure and automated deliveries.
• Implement and manage continuous delivery strategies (GitOps) with ArgoCD, ensuring consistency across environments.
• Incident management, postmortems and automation of operational processes.
• Monitor infrastructure health, identify performance bottlenecks and propose continuous reliability and observability improvements.
• Diagnose and resolve complex issues in hybrid cloud environments, ensuring operational stability of critical services.
• Collaborate with development teams and other infrastructure areas, promoting a DevOps culture and cross-team integration.
• Participate in migration projects, cost optimization (FinOps) and evolution of cloud architecture.

Infrastructure Analyst III – Cloud

Compliance

• Ensure regulatory compliance with external and internal standards.
• Serve as a subject-matter reference for matters related to the Central Bank of Brazil (Banco Central do Brasil), monitoring new regulations and ensuring proper implementation of existing rules.
• Identify and assess regulatory risks, proposing mitigation measures to ensure compliance.
• Issue assessment opinions on new products and services.
• Prepare periodic reports on the status of risk exposures and regulatory compliance.
• Act as the focal point for projects.
• Monitor regulatory changes and implement necessary adjustments to internal processes.
• Prepare management reports and compliance KPIs for senior management.
• Serve as a point of contact with regulatory authorities and respond to regulatory inquiries.
• Develop, review, and update compliance policies and procedures.
• Conduct training sessions and awareness campaigns on compliance.
• Support leadership in developing less experienced professionals.

Compliance Specialist

Customer Success Manager

• Plan and execute multichannel CRM strategies aligned with business objectives, defining hypotheses, segmentation criteria, and tests for continuous optimization.
• Prepare communication briefs for campaigns and customer journeys, ensuring consistency with the strategy and alignment with creative and content teams.
• Develop segmentations with logical rules, taking into account customer value, behavior, and lifecycle.
• Implement automated campaigns and journeys within the CRM platform, ensuring correct configuration and integration with other systems.
• Monitor and analyze campaign results, proposing recommendations to optimize content, strategy, and overall performance.
• Ensure that all stages involved in initiatives/projects are completed on time and aligned with business objectives.
• Consolidate insights and learnings into structured reports, maintaining a history to support strategy evolution and continuous process improvement.
• Work closely with Marketing, Product, and Commercial teams.

Mid-level CRM Analyst

Collections

• Manage relationships with collection agencies and third-party collection suppliers;
• Monitor the operational performance of partners, identifying opportunities for continuous improvement;
• Lead performance/result meetings, operational alignment sessions and action plans with suppliers;
• Monitor operational KPIs for call centers and debt recovery;
• Assess the effectiveness of dialing strategies, segmentation and outreach tactics;
• Ensure partners' adherence to the company's operational, regulatory and quality guidelines;
• Contribute to the development of meritocracy models and supplier governance;
• Develop analyses to optimize productivity, effectiveness and recovery rates of outsourced channels.

Senior Collections Analyst – Supplier Relationship and Performance

• Structure, evolve and ensure the continuous improvement of customer journeys based on performance and customer behavior (online, omnichannel and offline).
• Identify frictions in the customer experience across touchpoints.
• Optimize customer strategy considering RFM, CDV, LTV and CAC.
• Lead the strategic orchestration of campaigns, channels and communication cadences, ensuring a coherent customer experience.
• Maintain a 360° strategic view of the customer, connecting behavior, journey and outcomes.
• Monitor and explain the impact of CRM on revenue, purchase frequency and retention, distinguishing incremental results from commercial calendar effects.
• Support the Coordination team in creating materials that synthesize insights and narratives for executive decision-making.
• Define CRM priorities based on business impact and customer experience.
• Make decisions on allocation of efforts (campaigns, journeys, tests, initiatives).

Marketing Analyst III – CRM

Designer

• Map, structure, and evolve customer journeys, identifying opportunities for improvement and innovation;
• Facilitate workshops and collaborative sessions with multidisciplinary teams to develop customer-centered solutions;
• Develop experience pilots and experiments, structuring hypotheses, success criteria, and validation plans;
• Translate complex challenges into practical initiatives, driving deliveries from diagnosis to implementation;
• Create experience artifacts such as journey maps, service blueprints, flows, ecosystems, experience principles, and prioritization frameworks;
• Support the definition of strategic guidelines for the evolution of omnichannel journeys;
• Define experience indicators and monitor their performance through quantitative and qualitative analyses;
• Cross-reference business data, customer behavior, and research to generate actionable recommendations;
• Measure the impact of implemented initiatives, evaluating outcomes and opportunities for continuous improvement;
• Support the dissemination of Design and Customer Experience culture, influencing different areas across the organization.

Design and Experience Analyst, III

• Lead the creative and technical process for product launches, ensuring alignment between trends, aesthetics and commercial viability.
• Translate global and local trends into fast, relevant products that connect with consumers.
• Define creative and aesthetic direction for reactive drops.
• Participate in the selection of raw materials, trims and finishes, taking lead time and scalability into account.
• Monitor and approve pilots, fittings and adjustments with a focus on usability, quality and sales performance.
• Work in partnership with suppliers, overseeing development and production of samples and test runs.
• Collaborate closely with areas such as procurement, data, e-commerce and operations.
• Monitor product performance (acceptance, sell-out, repurchase) and generate insights for continuous project evolution.
• Contribute to a culture of knowledge sharing, rapid learning and continuous improvement.

Designer II

• Consolidar demandas de importação vindas de Compras e Planejamento.
• Elaborar previsão de embarques;
• Definir estratégia de consolidação de cargas;
• Alinhar junto aos agentes de carga a necessidade e cumprimento da capacidade;
• Elaborar previsão de recebimento no Warehouse no destino;
• Realizar a comunicação com Produto e Warehouse no destino;
• Realizar o Follow-Up dos processos de importação;
• Gerar e compartilhar indicadores /resultados com times envolvidos;

Analista de Logística I – Importação, Supply Chain

• Support the structuring of financial operations (fundraisings, investments, guarantees, etc.).
• Manage short- and medium-term operational cash flow, including analysis of historical data, projections and variance analysis.
• Monitor liquidity, profitability, accuracy and risk indicators, proposing corrective actions.
• Analyze and interpret regulatory standards and implement treasury internal controls through documentation and process review to ensure compliance.
• Execute financial transactions via banking systems and messaging in the SPB (Brazilian Payments System).
• Perform routine financial investments and execute fundraising operations in accordance with the institution's policies.
• Interact with internal departments and financial institutions to ensure smooth operations.
• Participate in accounting and financial closings, providing treasury data.

Treasury Analyst II

• Extract, query, and manipulate data from data lakes, databases, and customer service platforms.
• Structure, validate, and maintain reliable databases for use by curation, customer service, and business teams.
• Cross-reference information across different sources to identify patterns, trends, and opportunities.
• Develop analyses that support improvement of the customer experience across digital channels (IVR/URA, WhatsApp, and Chat).
• Build and monitor operational and strategic KPIs for digital channels.
• Create dashboards, management reports, and analytical studies to support decision-making.
• Identify deviations, bottlenecks, and improvement opportunities through data analysis.
• Support initiatives for automation, monitoring, and data governance in the area.
• Collaborate with business, technology, planning, operations, and curation teams to translate business needs into analyses and recommendations.
• Ensure the quality, consistency, and traceability of information used by the area.

Quality Analyst II

• Plan and execute multichannel CRM strategies aligned with business objectives, defining hypotheses, segmentation criteria and tests for continuous optimization.
• Prepare communication briefs for campaigns and journeys, ensuring consistency with the strategy and alignment with creative and content teams.
• Develop segmentations with logical rules, considering value, behavior and lifecycle.
• Implement campaigns and automated journeys in the CRM platform, ensuring correct configuration and integration with other systems.
• Monitor and analyze campaign results, proposing recommendations to optimize content, strategy and overall performance.
• Ensure that all stages involved in initiatives/projects are completed on time and aligned with business objectives.
• Consolidate insights and learnings into structured reports, maintaining a history to evolve strategies and continuously improve processes.
• Work collaboratively with Marketing, Product and Commercial teams.