Lithia

Accounts Payable

• Independently operate systems required to process invoices through workflow
• Administer assigned stores and queues
• Verify, enter, and correct invoice attributes within the workflow
• Reconcile vendor statements and maintain vendor relationships to ensure accurate invoice processing, timely expense allocation, and vendor payments
• Resolve payment allocation discrepancies and account disputes to maintain ongoing purchase ability
• Contact vendors regarding outstanding credit balances
• Create and post journal entries to support proper expense allocation, including consolidated bills, prepaids, accruals, and invoice discrepancies
• Process urgent and manual payment requests for management companies
• Review, research, and obtain approvals for month-end schedules and balances
• Proactively communicate errors, unusual items, solutions, process improvement opportunities, and workload concerns to leadership
• Assist with department projects and provide additional support as needed

Corporate AP Administrator

Social Media Manager

• Develop and execute innovative social media strategies aligned with each brand’s voice, goals, and audience
• Build and maintain strategic content calendars that align with campaigns, trends, and seasonal opportunities
• Create engaging platform-specific content including graphics, videos, infographics, and copy
• Ensure all creative aligns with brand standards and messaging
• Manage and engage with online communities across social and review platforms
• Respond thoughtfully and professionally to customer feedback, comments, and reviews
• Maintain a 100% response rate across review sites while protecting and strengthening brand reputation
• Monitor brand sentiment and proactively identify opportunities or risks
• Track trends, competitor activity, and audience conversations to drive strategy and innovation
• Build and optimize social listening queries for brand and competitive insights
• Analyze campaign and reputation performance, providing actionable recommendations and reporting to leadership
• Partner with influencers and industry partners to expand brand reach when applicable
• Collaborate closely with marketing, design, customer support, and dealership teams to ensure consistent messaging across channels
• Support on-site events through content capture, execution, and social coverage
• Identify and create engaging moments for digital and social storytelling before, during, and after events
• Participate in event planning to maximize audience engagement opportunities

Senior Social Media, Reputation Specialist

Payroll

• Verify and maintain accurate employee information, including new hires, rehires, transfers, position changes, and pay rate updates
• Process off-cycle payroll checks and employee terminations in a timely manner
• Process payroll for 750–1,000 employees depending on payroll frequency
• Collect and validate payroll data from store locations
• Run payroll data retrieval and calculation processes
• Import payroll data into Workday and review reports for accuracy and completeness
• Audit payroll registers to identify and resolve missing information or calculation discrepancies
• Ensure store payrolls are finalized and confirmed in accordance with processing deadlines
• Post store general ledgers (G/Ls) and maintain accurate payroll documentation
• Update shared tracking logs including payroll confirmations, register approvals, and payroll exceptions
• Complete month-end account reviews for assigned stores by the fourth business day of each month
• Collect and maintain standard pay plans while updating payroll calculation details as needed
• Conduct audits and data reviews to ensure accuracy and integrity within Workday reporting

Payroll Specialist II

Administration

• Build and maintain vendor records while ensuring compliance with company policies and procedures
• Audit vendor data for accuracy and identify opportunities for process improvement
• Collect, review, and verify certificates of insurance
• Support year-end 1099 processing activities
• Generate and maintain monthly, quarterly, and annual vendor reporting

AP Vendor Administrator

Accounts Receivable

• Process payments and refunds accurately and on time
• Reconcile AR schedules in accordance with company policy
• Provide support to store locations as needed
• Review and input credit application details into internal systems
• Investigate and resolve account discrepancies and billing issues
• Respond to service and parts customer inquiries within service level agreements
• Collaborate with internal stakeholders to ensure smooth AR operations
• Other administrative and support duties as assigned

Accounts Receivable Administrator

Brand Manager

• Support execution of GreenCars campaigns, content initiatives, dealership programs, and partner activations
• Coordinate cross-functional projects, timelines, deliverables, and stakeholder communications
• Build and maintain relationships with dealership and retail teams to support program adoption
• Partner with marketing, sales, CRM, and retail teams to support lead generation and lead management efforts
• Assist with planning and execution of events and activations, including logistics, lead capture, and follow-up
• Support GreenCars.com content and communications across digital channels
• Track program performance and support reporting on campaign and activation results

Accountant

• Prepare federal and multistate income tax workpapers and supporting schedules
• Support quarterly and annual income tax provision calculations in accordance with ASC 740
• Assist with estimated tax payments, reconciliations, and tax analyses
• Research tax positions and analyze impacts of business activities and tax law changes
• Maintain audit-ready documentation and support internal and external audits
• Identify opportunities for process improvements through automation and data analytics
• Work with large data sets to support tax reporting and compliance

Income Tax Accountant

• Monitor customer accounts daily and identify aged receivables
• Contact customers to secure timely payments
• Maintain accurate records, reports, and system updates
• Handle inbound AR-related calls and billing inquiries
• Research and resolve service and parts billing issues
• Respond to internal and external inquiries within service-level timelines
• Support additional AR and collections tasks as needed

Accounts Receivable Representative

• Independently operate the required systems to process invoices through the workflow.
• Independently administer assigned stores and queues.
• Verify, enter and/or correct applicable invoice attributes through the workflow.
• Reconcile vendor statements and maintain strong vendor relationships: Ensure accurate invoice processing.
• Ensure timely expense allocation and vendor payments.
• Resolve incorrect payment allocations and other account disputes to ensure ongoing purchase ability.
• Contact vendors to obtain payment for outstanding credit balances.
• Identify "Special Processing" and/or "Statement" Invoices.
• Assist with department projects and provide other information as needed.
• Proactively track "Vital Services" invoices through the workflow to ensure services continue uninterrupted.
• Provide prompt and friendly customer service to vendors and stores.
• Proactively communicate with your supervisor: Communicate errors, unusual items, proposed solutions and process improvement opportunities. Inform supervisor of excessive, undemanding or unbalanced workload.

Accounts Payable Administrator

Customer Support

• Serve as the key liaison between customers and dealership teams to resolve concerns efficiently and professionally
• Follow up with customers within 48 hours to ensure clear communication, progress updates, and resolution pathways
• Track, trend, and document customer concerns using Salesforce to identify patterns and opportunities for improvement
• Partner with internal stakeholders, including legal counsel and dealership leadership, to support administrative documentation and resolution processes
• Develop and support continuous improvement initiatives by documenting observations and escalating recurring issues

Customer Care Representative

Customer Success Manager

• Lead customer satisfaction improvement initiatives at assigned store(s).
• Act as a liaison between the dealership and customers, ensuring their concerns are communicated and addressed.
• Develop and implement continuous improvement plans to enhance customer satisfaction.
• Follow up with customers within 48 hours to ensure their satisfaction.
• Track and trend customer concerns and survey scores using the FreshDesk Omni Program.
• Collaborate with the Reputation and Brand Team on reviews and social media sentiment.
• Develop processes for handling Better Business Bureau reviews and coordinate with dealership staff for comprehensive resolutions.

Customer Satisfaction Representative

• Manage access to social platforms for vendors, stores, and corporate teams
• Onboard social media vendors and ensure proper permissions are set up
• Troubleshoot access issues and reclaim profiles when needed
• Support acquisitions and divestitures by transferring and organizing social assets
• Assist with paid social administration (business manager setup, organization, reporting support)
• Maintain and document platform access, links, and data across systems
• Partner with internal teams (Marketing, LADTech, dealerships) and external agencies
• Use tools like Workfront to manage and support social publishing workflows
• Help organize and set up campaigns within Meta Business Suite and TikTok